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Safe Guard

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Safe Guard

Affective Care Safeguards

Your security and peace of mind are at the heart of what we do

At Affective Care, we understand that providing high-quality disability support involves more than just assisting with everyday tasks. It’s about creating an environment of trust, respect, and safety where each individual feels valued and protected. That’s why we’ve established stringent safeguards to ensure your well-being and peace of mind at all times.

We believe in a person-centred approach that focuses on empowering you to exercise choice and control. We’re committed to meeting and exceeding the standards set forth by the NDIS Quality and Safeguards Commission to ensure your rights and interests are always protected.

Risk Management and Quality Assurance

All our services are meticulously designed and continuously monitored to minimise any risk to your safety. We employ a robust quality assurance system that includes regular audits and service reviews to ensure we maintain the highest standards of care.

Professional Staff

Our team members are chosen through a stringent screening process, which includes thorough checks on qualifications, experience, references, and AHPRA registrations for Nurses and Allied Health professionals. All our workers hold a current Police Check and, when relevant, a current Working With Children Check. They are also compliant with NDIS Screening.

Incident Management

We have a prompt and effective incident management system in place. This includes a clear process for reporting, investigating and resolving incidents. Our commitment to transparency means that you and your family will be kept informed throughout the process. Our Incident form can be found here. the highest standards of care.

Feedback and Complaints

Your feedback is invaluable to us. We have an easy-to-use and confidential system for receiving and addressing complaints and suggestions. Your voice matters to us and will be heard, respected, and acted upon. Our Feedback Form can be found here.

Privacy and Confidentiality

We strictly adhere to the Australian Privacy Principles to protect your personal information. We ensure all data collected is securely stored and only used for the purpose of providing you with better care.

Q&A

Eligibility for the NDIS depends on a few different things such as:

  • Age: You need to be under 65 years at the time of your application
  • Residency: You need to be an Australian citizen, permanent resident, or a New Zealand citizen who holds a Protected Special Category Visa
  • Disability: You must have a permanent disability that significantly affects how you can communicate, move, care for yourself, or manage your life.
  • Early Intervention: You might be eligible if early intervention would substantially improve your functioning, or delay or decrease a decline in functioning, for you or your child.

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Get in touch

Please fill the form below and one of our friendly staff will get back to you. We aim to respond back within the next 24 hours. We take your personal information very seriously.

Rita Heading

Rita Heading

Psychologist | Managing Director – Affective Care & Affective Health Services

Rita Dagher is a highly respected psychologist and the Managing Director of Affective Care and Affective Health Services. With a strong clinical background and a humanistic leadership style, Rita is committed to fostering person-centred, compassionate care. She leads with integrity and innovation, ensuring tailored, high-quality support across psychological therapy, allied health, and in-home care services. Her work bridges therapeutic expertise and strategic vision, making a lasting difference in the lives of clients and communities.