Empowering Lives
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Discover stories, tips, and expert advice to help you navigate the NDIS, build independence, and feel supported every step of the way.

Stay Informed, Stay Empowered

NDIS $15000 Holiday Real or Myth

If you’ve seen posts online about a “$15,000 NDIS holiday,” you might be wondering whether the NDIS actually provides a lump-sum payment for travel.  This article explains the truth behind the $15,000 holiday claim, what the NDIS actually funds for travel and short breaks, and how Short-Term Accommodation (STA) and respite supports work in 2026.  […]

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How to Choose the Right NDIS Online Psychologist

How to choose the right NDIS online psychologist is one of the most important decisions you can make when using your NDIS funding for mental health support.  The right psychologist can help you build skills, strengthen emotional wellbeing, and work towards meaningful NDIS goals. The wrong fit can leave you feeling unheard or unsure.  This guide […]

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NDIS Funding Categories Explained

Navigating an NDIS plan can feel overwhelming, especially when you are trying to understand unfamiliar terms, funding categories, and what support you can actually use in daily life.   Many people living with disability, along with their families and carers, describe the early stages of the NDIS as confusing, emotional, and difficult to interpret.  If you have […]

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Specialist Support Coordination Level 3

Navigating the NDIS can feel demanding at the best of times. When life becomes unstable, unsafe, or overwhelming, that complexity can quickly escalate into crisis.   Many people living with disabilities, and the families who support them, reach a point where standard supports are no longer enough to hold everything together.  Moreover, you might be dealing […]

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Telehealth Psychologist in Australia

Reaching out for mental health support can feel heavy, especially when life already feels overwhelming.   For many Australians, barriers like long waitlists, transport challenges, disability, caring responsibilities, or living in regional areas make accessing psychology support in Australia even harder. Telehealth psychology exists to reduce those barriers. Telehealth psychologists provide professional psychological support through secure video […]

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Positive Behavior Therapy for ODD and Challenging Behaviour

Living with ongoing defiance, frequent conflict, or intense emotional outbursts can feel exhausting and isolating for families.   Many parents and carers describe feeling stuck between wanting to support their child with empathy and trying to maintain boundaries, routines, and safety at home or school. If this sounds familiar, you are not alone, and it does not mean you are […]

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NDIS Eligibility website

Navigating the National Disability Insurance Scheme can feel overwhelming, especially when you are already carrying the emotional weight of supporting yourself or someone you love. Many people reach this point feeling unsure, worried about getting things wrong, or afraid of being told “no” without fully understanding why.  If you are asking questions like “Am I eligible […]

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Levels of NDIS Support Coordination

Understanding the NDIS can feel confusing and emotionally heavy, especially when you’re trying to make sense of funding, supports, and decisions that affect everyday life.   Many people living with disability, along with families and carers, describe feeling unsure about where to start or who to turn to when things don’t go to plan. NDIS support coordination exists to ease that […]

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Same Day Psychology Appointments in Australia

Searching for same day psychology appointments in Australia often means you need support quickly, without barriers or long waitlists. You may be feeling confused, anxious, burnt out, or emotionally stretched, and waiting weeks can feel unmanageable.  Psychology services in Australia offer several pathways for faster access, including telehealth, Medicare Better Access, NDIS-funded psychology, and private clinics.   While same-day […]

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Positive Behaviour Therapy for Autism under NDIS

Living alongside behaviours of concern can feel emotionally heavy and exhausting, whether you’re a parent, an autistic adult, or a carer supporting someone day to day.   Many families find themselves wanting safety and calm, while also wanting dignity and understanding for the person at the centre of it all.  This is where Positive Behaviour Therapy, […]

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National Disability Insurance Scheme

Understanding the National Disability Insurance Scheme (NDIS) can be confusing, especially if you or someone you love is new to disability support services. Many people describe the process as overwhelming and emotional, filled with unfamiliar terms and systems. If that sounds like you, you’re not alone.  The NDIS is designed to support people living with disabilities to […]

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NDIS Support Coordination

Navigating the NDIS can feel confusing, exhausting, and emotionally heavy, especially when you’re trying to balance everyday life, health needs, and support decisions at the same time. Many people living with disability, along with their families and carers, describe the system as confusing at first.  NDIS support coordination exists to reduce that pressure.  At its core, support coordination helps people […]

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CALL 1300615193 Download your Free NDIS “Where Do I Start?” Starter Pack Checklist Today! Download our easy-to-follow NDIS “Where Do I Start?” Starter Pack to explore the first practical steps of beginning your NDIS journey. Fill in your details & We’ll send the document to your email. Trusted Partner in Your Journey Care with Heart […]

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Jessica Boumelhem

Jessica Boumelhem

Advanced Behaviour Support Practitioner | PBS Manager

NDIS-aligned | Systems-aware | Values-led

Jessica supports individuals and teams through:

Jessica brings over two decades of experience as an educator and a strong foundation in psychology to her role as an Advanced Behaviour Support Practitioner. As PBS Team Manager, she leads with clarity and accountability, ensuring practice aligns with both NDIS standards and ethical, person-centred care.

Her approach is holistic and collaborative, taking into account sensory, environmental, emotional, and relational factors that influence behaviour. Jessica works closely with individuals, families, and support teams to ensure behaviour support plans reflect personal values, lived experience, and real-world contexts.

Jessica’s leadership supports consistency, quality, and confidence across multidisciplinary teams. Her work ensures behaviour support is not just compliant, but compassionate, practical, and genuinely empowering.

Chady Aoun

Chady Aoun

Senior Psychologist and Behaviour Support Practitioner

Multidisciplinary | Assessment-driven | Governance-focused

Chady supports individuals through:

Chady is a highly experienced psychologist whose work spans both public and private sectors. At Affective Care, he delivers integrated behavioural and psychological services, supporting clients of all ages through assessment, therapy, and tailored intervention.

Known for his leadership within multidisciplinary teams, Chady brings structure, insight, and consistency to complex presentations. His expertise includes early intervention, rehabilitation, and complex case management, with a strong commitment to clinical governance and quality care.

Chady’s work is grounded in evidence-based practice and collaborative problem-solving. He supports individuals, families, and teams to navigate complexity with clarity, ensuring care remains ethical, coordinated, and effective.

Miray El-Hachem

Miray El-Hachem

Positive Behaviour Therapist & Registered Counsellor (ACA Level 2)

Holistic | Education-informed | Adolescent-focused

Miray supports individuals through:

Miray brings over 20 years of experience in education into her clinical work as a Positive Behaviour Therapist and Registered Counsellor. Her practice integrates behavioural science with a deep understanding of human development, particularly during adolescence.

She takes a holistic approach, blending structure with empathy to support individuals through behavioural challenges. Miray’s work is grounded in understanding the whole person—their environment, relationships, and emotional world.

Through compassion and insight, Miray supports individuals to develop self-awareness, regulation, and confidence. Her practice reflects a balance of science and humanity, creating space for growth that feels both supported and respectful.

Anabell Beattie-Bowers

Anabell Beattie-Bowers

Registered Psychologist

Relational | Empowerment-focused | Trauma-aware

Anabelle supports children and adults through:

Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.

Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.

Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.

Brandon Boumelhem

Brandon Boumelhem

Occupational Therapist

Functional independence | Strengths-based | NDIS-focused

Brandon supports individuals through:

Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.

His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.

Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.

Natalie Soto

Natalie Soto

Registered Psychologist | PBS

Bilingual | Assessment-focused | Person-centred

Natalie supports children and adults through:

Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.

She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.

Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.

Edric Limbo

Edric Limbo

Speech-Language Pathologist

Rehabilitation-focused | Goal-driven | Community-oriented

Edric supports individuals through:

Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.

His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.

Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.

Heather Pinel

Heather Pinel

Positive Behaviour Support Practitioner & Registered Counsellor

Trauma-informed | Neuroscience-integrated | Relational

Heather supports individuals through:

Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.

Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.

Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.

Charbel Azzi

Charbel Azzi

Speech-Language Pathologist

Communication | Connection | Technology-enhanced

Charbel supports children and adults through:

Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.

Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.

Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.

Nisreen El-Saidi

Nisreen El-Saidi

Positive Behaviour Support Practitioner

Grace Boutros

Grace Boutros

Positive Behaviour Support Practitioner

Shayma Sadek

Shayma Sadek

Positive Behaviour Support Practitioner

Ali Bazzi

Ali Bazzi

Positive Behaviour Support Practitioner

Areeba Chaudhry

Areeba Chaudhry

Casual Allied Health Assistant

Joana Suh

Joana Suh

Paediatric Occupational Therapist

Neurodiversity-affirming | Strengths-based | Mental health-focused

Joana supports children, adolescents, and adults through:

Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.

Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.

Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.

Rita Dagher

Rita Dagher

Psychologist | Managing Director – Affective Care & Affective Health Services

Humanistic | Systems-led | Clinically grounded

Rita supports individuals, families, and communities through:

Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.

With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.

Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.