Affective Care
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Cleaning and Domestic Assistance Services Sydney

Affective Care provides trusted NDIS Cleaning and Domestic Assistance to help your loved one maintain a clean, safe, and comfortable home, giving families greater peace of mind and everyday support.

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Why Affective Care?

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Trained Support Staff

Our team members are experienced, police-checked, and trained to provide safe, respectful, and high-quality household support.

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Flexible Cleaning Schedules

We work around your preferred routine to ensure your home stays clean, comfortable and manageable in a way that truly supports your independence.

Reliable and Respectful Service

Our team adapts to your routines, comfort levels and household needs while delivering care that meets strict safety and quality standards.

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NDIS Registered Provider

All cleaning and household support is delivered in line with NDIS requirements, ensuring your home is cared for safely and responsibly.

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Cleaning & Domestic Assistance Services

Our NDIS Cleaning and Domestic Assistance services help people living with disabilities to maintain a clean, safe, and comfortable home environment. At Affective Care, our trained support workers provide personalised help with household tasks including cleaning, laundry, meal preparation, organisation, and general home upkeep. We collaborate closely with families, support coordinators, and allied health professionals to ensure support is consistent, respectful, and emotionally-centred. Our goal is to help each participant live safely, confidently, and with greater independence in their daily home life.

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Our Cleaning & Domestic Assistance Services

  • General home cleaning (vacuuming, dusting, mopping)
  • Kitchen cleaning and hygiene maintenance
  • Bathroom sanitation
  • Laundry and ironing
  • Changing bed linens
  • Dishwashing and surface cleaning
  • Light gardening and outdoor tidying
  • Meal preparation and grocery assistance
  • Decluttering and home organisation
  • Waste removal and bin assistance
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Our Commitment to Comfort & Independence

A clean and organised home supports wellbeing, safety and independence. Our goal is to make everyday living easier by providing support that minimises stress, prevents hazards and improves comfort. We take a person-centred approach, ensuring your preferences, routines and home environment are always respected. With every visit, we focus on creating a space that feels welcoming, calming and truly your own.

Domestic Assistance Across Sydney and NSW

Affective Care provides domestic assistance to participants across Sydney and regional NSW. We offer flexible scheduling, personalised cleaning plans, and reliable support from friendly, trained staff. We proudly support participants across Sydney, the Inner West, Southwest Sydney, Western Sydney and the Central Coast, ensuring every home receives consistent, high-quality care.

Home Support You Can Trust

We listen first to understand your routines and what makes your space feel like home. With your support, we have created a cleaning and domestic assistance plan that fits your needs. With reliability and care, we help make your home safer, calmer, and easier to manage, so you can focus on living your way.

Our Happy Participants

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Karen

We were really nervous about the change after our old provider left, but Affective Care made the transition so easy. Their team guided us through every step, explained everything clearly, and made sure my son felt comfortable in his new SIL home. What could have been stressful turned out to be smooth and reassuring.

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Liam

From the very first call, the onboarding team at Affective Care were friendly and supportive. They listened to my needs and matched me with a SIL vacancy in Queensland that suited my lifestyle. The staff helped me settle in quickly and gave me the confidence to feel at home. I finally feel independent but never alone.

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Jack

The staff at Affective Care truly care. They welcomed me like family and supported me with cooking, budgeting, and joining community activities. The move into my new SIL accommodation in Queensland was made stress-free because of their warmth and professionalism. I feel safe, supported, and respected every day.

Ready to Get Started?

A clean, comfortable home can make daily life easier, and we’re here to help. Our caring team provides personalised cleaning and domestic assistance based on your routines and goals, creating a space that feels safe, calm, and truly yours.

Fill out the form today and take the next step towards a cleaner, more manageable home and more time and energy for what matters most to you.

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FAQ

Light cleaning, laundry, dishwashing, meal prep, bathroom cleaning, organising spaces, grocery support, and other daily household tasks related to your disability needs are covered under cleaning and domestic assistance.

No, NDIS does not fund cleaning products, rent, utilities, or any general household expenses. It covers the support needed to complete cleaning and domestic tasks when they are related to your disability. You will need to provide your own supplies and pay personal living costs separately.

Domestic assistance is delivered by trained NDIS support workers who understand safe cleaning practices, hygiene standards, and person-centred care. They work respectfully in your home, follow your preferred routines, and support your independence while completing the household tasks outlined in your NDIS plan.

You can receive support as frequently as your NDIS funding and goals allow weekly, fortnightly, or on a customised schedule. The duration and frequency depend on your assessed needs, your available budget under Assistance with Daily Life, and the level of help required to maintain your home safely.

Yes, you can adjust the tasks at any time, provided they fit within your NDIS funding and relate to your disability support needs. Simply discuss changes with your provider, and your plan can be updated to reflect new routines, priorities or household requirements.

If your NDIS plan review results in changes, your cleaning and domestic assistance can be adjusted to match your updated funding, goals, and support needs. Services may increase, decrease or change in focus.

Cleaning & domestic assistance focuses on household tasks. Home help may include broader supports, while SIL provides 24/7 support for people living in shared accommodation.

You can select Affective Care if you want personalised support, flexible scheduling, trained workers, and a NDIS-registered provider committed to safety, respect, and quality.

Live Comfortably with Tailored Cleaning & Domestic Assistance

Support That Makes Everyday Living Easier

Accessing NDIS Cleaning and Domestic Assistance with Affective Care means receiving support that respects your routines, goals, and independence. We help you maintain a clean, safe and comfortable home environment, giving you confidence and stability to focus on what matters most. Whether you’re new to NDIS household support or updating your plan, we make the process simple, flexible and centred around your wellbeing.

What is Cleaning and Domestic Assistance?

Cleaning and Domestic Assistance help NDIS participants manage everyday household tasks that may be difficult due to disability-related needs. It ensures your home stays safe, clean, and comfortable, allowing you to focus on your well-being and daily routines. This support also promotes independence by reducing stress and making home life more manageable. It’s funded under NDIS Core Supports, Assistance with Daily Life, and is designed to reduce stress, support independence, and help you maintain a healthy home environment.

Types of Cleaning and Domestic Assistance Services

Our Cleaning and Domestic Assistance services cover a wide range of practical tasks designed to keep your home safe, tidy, and comfortable.

  • Light Housekeeping: Vacuuming, dusting, sweeping, mopping
  • Laundry Support: Washing, drying, ironing, and linen changes
  • Kitchen Assistance: Meal preparation, dishwashing, and surface cleaning
  • Grocery Support: Shopping, delivery, unpacking, and pantry organisation
  • Bathroom & Toilet Cleaning: Maintaining hygiene and safety
  • Home Organisation: Tidying living areas, organising pantry and fridge
  • General Household Tasks: Assistance, waste removal, and basic upkeep

Not included: Rent, utilities, major repairs, renovations, or any non-disability-related household expenses.

Why Choose Affective Care?

Choosing Affective Care means choosing a provider that puts your comfort, independence, and home environment first.

  • Trusted NDIS Provider delivering safe, high-quality home support
  • Personalised cleaning plans shaped around your routines and preferences
  • Reliable, respectful support workers who value your space and independence
  • Flexible scheduling across Sydney & NSW to suit your lifestyle
  • Consistent, dependable service you can count on week after week
  • Emotionally-centred approach that prioritises comfort, dignity, and wellbeing
  • Clear communication with you, your family, and your wider support

How to Get Started?

  • Contact Us to discuss your household support needs and the type of domestic assistance you’re looking for.
  • Please confirm your NDIS funding under Assistance with Daily Living to ensure cleaning and household tasks are covered.
  • Select your preferred services, including the cleaning tasks you want to help with, plus your ideal schedule and frequency.
  • Begin your services with the flexibility to adjust your plan anytime your needs or routines change.

If you’re looking to apply for domestic assistance through the NDIS, make a NDIS household support enquiry, or want guidance on the cleaning services NDIS application process, our team is here to help you every step of the way.

Qualifications & Professional Standards

Our Cleaning and Domestic Assistance team follows strict NDIS quality and safety standards to ensure every home is supported with care, professionalism, and respect. All support workers undergo thorough background checks, relevant training, and ongoing professional development to maintain high service standards. Our staff are trained in safe work practices, infection control, hygiene management, manual handling, and person-centred support, ensuring every task is completed safely and to a high standard. With Affective Care, you can feel confident knowing your home is supported by a team committed to safety, dignity, and high-quality service on every visit.

Who Can Access These Services?

You may be eligible for Cleaning and Domestic Assistance if you:

  • Have NDIS Core Supports funding for Assistance with Daily Life
  • Have disability-related limitations affecting your ability to complete household tasks
  • Have goals related to independence, home safety, and well-being
  • Require help to maintain a hygienic, organised living environment

If you are unsure, our team or your support coordinator can help confirm your eligibility.

Live in a Clean, Safe and Supportive Home

A clean and comfortable home plays a significant role in your well-being, and we’re here to make that easier. Our Cleaning and Domestic Assistance services help you maintain a safe, sanitary, and enjoyable living environment, reducing daily stress and supporting your independence. We take the time to understand your routines, preferences, and the way you like your home to feel. With flexible scheduling and personalised support, we work alongside you to create a calm living space, organised and genuinely supportive of your lifestyle. Affective Care provides reliable home support across Sydney and NSW, helping you stay focused on what matters most while we take care of the essentials.

Ready to Take the Next Step?

Fill out the form today and let our team help you access the right home support for your needs, goals, and daily routines. Enjoy a cleaner, safer, and more manageable home while staying focused on what matters most to you.

Enquire now or book a call with our friendly team. We’re here to support you or your loved ones every step of the way.

Jessica Boumelhem

Jessica Boumelhem

Advanced Behaviour Support Practitioner | PBS Manager

NDIS-aligned | Systems-aware | Values-led

Jessica supports individuals and teams through:

  • Advanced Positive Behaviour Support
  • Complex behaviour assessment and planning
  • Team training and capability building
  • Clinical governance and NDIS compliance

Jessica brings over two decades of experience as an educator and a strong foundation in psychology to her role as an Advanced Behaviour Support Practitioner. As PBS Team Manager, she leads with clarity and accountability, ensuring practice aligns with both NDIS standards and ethical, person-centred care.

Her approach is holistic and collaborative, taking into account sensory, environmental, emotional, and relational factors that influence behaviour. Jessica works closely with individuals, families, and support teams to ensure behaviour support plans reflect personal values, lived experience, and real-world contexts.

Jessica’s leadership supports consistency, quality, and confidence across multidisciplinary teams. Her work ensures behaviour support is not just compliant, but compassionate, practical, and genuinely empowering.

Chady Aoun

Chady Aoun

Senior Psychologist and Behaviour Support Practitioner

Multidisciplinary | Assessment-driven | Governance-focused

Chady supports individuals through:

  • Psychological assessment and therapy
  • Behaviour support across the lifespan
  • Early intervention and rehabilitation
  • Complex case consultation and leadership

Chady is a highly experienced psychologist whose work spans both public and private sectors. At Affective Care, he delivers integrated behavioural and psychological services, supporting clients of all ages through assessment, therapy, and tailored intervention.

Known for his leadership within multidisciplinary teams, Chady brings structure, insight, and consistency to complex presentations. His expertise includes early intervention, rehabilitation, and complex case management, with a strong commitment to clinical governance and quality care.

Chady’s work is grounded in evidence-based practice and collaborative problem-solving. He supports individuals, families, and teams to navigate complexity with clarity, ensuring care remains ethical, coordinated, and effective.

Miray El-Hachem

Miray El-Hachem

Positive Behaviour Therapist & Registered Counsellor (ACA Level 2)

Holistic | Education-informed | Adolescent-focused

Miray supports individuals through:

  • Behaviour therapy and counselling
  • Adolescent emotional and behavioural support
  • Strengths-based, holistic interventions
  • Family and education-aligned strategies

Miray brings over 20 years of experience in education into her clinical work as a Positive Behaviour Therapist and Registered Counsellor. Her practice integrates behavioural science with a deep understanding of human development, particularly during adolescence.

She takes a holistic approach, blending structure with empathy to support individuals through behavioural challenges. Miray’s work is grounded in understanding the whole person—their environment, relationships, and emotional world.

Through compassion and insight, Miray supports individuals to develop self-awareness, regulation, and confidence. Her practice reflects a balance of science and humanity, creating space for growth that feels both supported and respectful.

Anabell Beattie-Bowers

Anabell Beattie-Bowers

Registered Psychologist

Relational | Empowerment-focused | Trauma-aware

Anabelle supports children and adults through:

  • Therapy for anxiety, depression, OCD, PTSD, Autism, and BPD
  • Emotional regulation and self-awareness development
  • Relationship and attachment-focused work
  • Evidence-based psychological interventions

Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.

Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.

Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.

Brandon Boumelhem

Brandon Boumelhem

Occupational Therapist

Functional independence | Strengths-based | NDIS-focused

Brandon supports individuals through:

  • Functional capacity building and daily living skills
  • NDIS-aligned occupational therapy interventions
  • Family and caregiver collaboration
  • Community participation and independence planning

Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.

His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.

Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.

Natalie Soto

Natalie Soto

Registered Psychologist | PBS

Bilingual | Assessment-focused | Person-centred

Natalie supports children and adults through:

  • Psychological assessments and diagnostics
  • Therapy under Medicare and NDIS
  • Behavioural and emotional interventions
  • English and Spanish language services

Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.

She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.

Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.

Edric Limbo

Edric Limbo

Speech-Language Pathologist

Rehabilitation-focused | Goal-driven | Community-oriented

Edric supports individuals through:

  • Adult and paediatric speech pathology services
  • Stroke rehabilitation and communication recovery
  • Functional, goal-based therapy
  • Community reintegration support

Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.

His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.

Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.

Heather Pinel

Heather Pinel

Positive Behaviour Support Practitioner & Registered Counsellor

Trauma-informed | Neuroscience-integrated | Relational

Heather supports individuals through:

  • Positive Behaviour Support across the lifespan
  • Trauma-informed behaviour assessment
  • Neurodevelopmental and psychosocial disability support
  • Collaborative, family-centred planning

Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.

Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.

Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.

Charbel Azzi

Charbel Azzi

Speech-Language Pathologist

Communication | Connection | Technology-enhanced

Charbel supports children and adults through:

  • Speech and language assessment and therapy
  • Social communication skill development
  • Technology-supported communication strategies
  • Functional communication across everyday settings

Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.

Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.

Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.

Nisreen El-Saidi

Nisreen El-Saidi

Positive Behaviour Support Practitioner

Grace Boutros

Grace Boutros

Positive Behaviour Support Practitioner

Shayma Sadek

Shayma Sadek

Positive Behaviour Support Practitioner

Ali Bazzi

Ali Bazzi

Positive Behaviour Support Practitioner

Areeba Chaudhry

Areeba Chaudhry

Casual Allied Health Assistant

Joana Suh

Joana Suh

Paediatric Occupational Therapist

Neurodiversity-affirming | Strengths-based | Mental health-focused

Joana supports children, adolescents, and adults through:

  • Mental health occupational therapy
  • Neurodevelopmental and developmental support
  • Sensory, emotional, and functional skill building
  • Social participation and independence planning

Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.

Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.

Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.

Rita Dagher

Rita Dagher

Psychologist | Managing Director – Affective Care & Affective Health Services

Humanistic | Systems-led | Clinically grounded

Rita supports individuals, families, and communities through:

  • Psychological therapy for children, adolescents, and adults
  • Complex mental health and psychosocial disability support
  • Leadership and service design within NDIS and allied health systems
  • Multidisciplinary team oversight and clinical governance

Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.

With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.

Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.