Affective Care
CALL 1300615193
REFERRAL

Safe,Professional
High-Intensity
Support for Your
Loved One

When someone you care for is leaving hospital or requires complex daily support, Affective Care is here to provide qualified, NDIS-compliant assistance that ensures safety, dignity, and peace of mind for families.

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Why Affective Care?

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Hospital-to-Home Transition

We work directly with Sydney hospitals; including Liverpool, Canterbury, Royal Prince Alfred, Concord, and Westmead; so your loved one’s discharge and recovery is supported smoothly.

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NDIS Registered Provider

Every service we deliver meets strict NDIS guidelines, giving you confidence in the safety and quality of care.

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Tailored Complex Care Plans

From brain injury rehabilitation to daily high-intensity health supports, our care plans are built around the specific medical and personal needs of your loved one.

High Intensity Care Supports With AFCR

24/7 Professional Care

Our trained team is available day and night, so you’ll never be left worrying about who’s there to help.

High Intensity Support NDIS with Affectivecare

NDIS High Intensity
Support and Care

High Intensity Daily Personal Activities are specialised NDIS supports designed for people with complex health needs that require advanced skills and care. At Affective Care, our qualified team provides safe, professional assistance with tasks such as tube feeding, wound care, catheter management, and mobility assistance. We work closely with hospitals, allied health professionals, and families across Sydney to ensure participants receive continuous, emotionally-centred care; supporting recovery, independence, and peace of mind.

TAKE THE FIRST STEP
High Intensity Support NDIS with Affectivecare

Our High-Intensity Care Services

  • Complex Bowel Care: safe and dignified support for participants with high-risk bowel needs.
  • Enteral Feeding (PEG/Tube Feeding): ensuring nutrition and hydration are delivered safely.
  • Catheter and Stoma Care: professional hygiene and monitoring for health and comfort.
  • Seizure Management & Epilepsy Care: proactive response plans and emergency readiness.
  • Diabetes & Medication Management: support with insulin administration and monitoring.
  • Wound & Pressure Injury Care: ongoing monitoring and treatment for recovery and comfort.
  • Mobility & Transfers: safe assistance with hoists, transfers, and movement.
FIND THE RIGHT SUPPORT

Our Commitment to Families

Caring for someone with complex health needs can feel overwhelming, especially after a hospital stay or in times of emotional hardship. At Affective Care, we step in as your trusted partner; ensuring your loved one receives not only the right medical support, but also the compassion, stability, and dignity they deserve. We recognise that families and participants may be grieving the loss of a loved one or adjusting to significant life changes. Our team supports you through that journey, helping both participants and their families accept and process grief with understanding and care. Our role is to provide expert, around-the-clock support and emotional reassurance; so no one has to face it alone.

Your Choice: High Intensity Support
Across Sydney

When your loved one is facing complex care needs, choosing the right provider matters. Affective Care delivers NDIS high intensity support throughout Sydney, the Inner West, Central Coast, and surrounding regions. We regularly assist families as their loved one transitions from hospitals such as Liverpool Hospital, Canterbury Hospital, Royal Prince Alfred, Concord Hospital, and Westmead Hospital. Our role is to make the process easier for you and safer for them.

Ready to Get Started with NDIS
High Intensity Support?

Call our caring team today on 1300 615 193 or fill in the form below to get started with trusted, NDIS-compliant high-intensity support.

REFER A PARTICIPANT

Our Happy Participants

Ready to Feel Supported in Your Daily Routine?

Living safely and comfortably at home is possible with the right support in place.

Our compassionate Personal Care team provides respectful, dignified assistance with daily tasks such as showering, dressing, grooming, mobility support, medication prompts, and mealtime assistance.

We focus on promoting independence while ensuring safety, comfort, and confidence in everyday life.

Whether you need a little extra help each morning or ongoing daily support, we’re here to provide consistent, person-centred care tailored to your needs and preferences.

Take the next step towards greater comfort and reassurance today.

START YOUR JOURNEY
SIL Central Coast NDIS with Affectivecare
SIL Central Coast NDIS with Affectivecare
SIL Central Coast NDIS with Affectivecare

Built on Trust & Professional Standards

FAQ

High‑Intensity Daily Personal Activities (HIDPA) are specialised, complex supports under the NDIS for participants with intricate medical needs; such as tube feeding, wound or catheter care, tracheostomy or ventilator management, seizure support, or complex bowel care. These tasks require trained, risk-aware support workers to ensure safety and dignity.

Participants with complex medical or neurological needs; like brain injuries, severe epilepsy, or conditions requiring advanced care can qualify. Eligibility is confirmed during NDIS planning or review, often with clinical reports and assessments.

These supports fall under the Core Supports, specifically under Assistance with Daily Life, and must be included in the participant’s NDIS plan to receive funding. The level of funding depends on the complexity of care required.

Support workers must be trained in specific high‑intensity tasks; like PEG feeding, tracheostomy, or wound care and competence must be certified. While nurses or allied health professionals can train them, providers must ensure skill maintenance and refresher training.

Module 1 is the NDIS registration requirement for providers delivering high‑intensity daily personal activities. It ensures the provider meets all relevant Practice Standards, including worker training, clinical oversight, risk management, and incident response.

Clinical oversight ensures that care remains safe, responsive, and tailored to the individual’s changing needs. It includes care plan reviews, incident handling, and access to a nurse or clinical lead to manage emergencies or protocol changes.

Yes. Transitioning to a new provider is allowed, but it’s best to plan ahead and coordinate with both the current and new provider to ensure uninterrupted and safe care.

Jessica Boumelhem

Jessica Boumelhem

Advanced Behaviour Support Practitioner | PBS Manager

NDIS-aligned | Systems-aware | Values-led

Jessica supports individuals and teams through:

  • Advanced Positive Behaviour Support
  • Complex behaviour assessment and planning
  • Team training and capability building
  • Clinical governance and NDIS compliance

Jessica brings over two decades of experience as an educator and a strong foundation in psychology to her role as an Advanced Behaviour Support Practitioner. As PBS Team Manager, she leads with clarity and accountability, ensuring practice aligns with both NDIS standards and ethical, person-centred care.

Her approach is holistic and collaborative, taking into account sensory, environmental, emotional, and relational factors that influence behaviour. Jessica works closely with individuals, families, and support teams to ensure behaviour support plans reflect personal values, lived experience, and real-world contexts.

Jessica’s leadership supports consistency, quality, and confidence across multidisciplinary teams. Her work ensures behaviour support is not just compliant, but compassionate, practical, and genuinely empowering.

Chady Aoun

Chady Aoun

Senior Psychologist and Behaviour Support Practitioner

Multidisciplinary | Assessment-driven | Governance-focused

Chady supports individuals through:

  • Psychological assessment and therapy
  • Behaviour support across the lifespan
  • Early intervention and rehabilitation
  • Complex case consultation and leadership

Chady is a highly experienced psychologist whose work spans both public and private sectors. At Affective Care, he delivers integrated behavioural and psychological services, supporting clients of all ages through assessment, therapy, and tailored intervention.

Known for his leadership within multidisciplinary teams, Chady brings structure, insight, and consistency to complex presentations. His expertise includes early intervention, rehabilitation, and complex case management, with a strong commitment to clinical governance and quality care.

Chady’s work is grounded in evidence-based practice and collaborative problem-solving. He supports individuals, families, and teams to navigate complexity with clarity, ensuring care remains ethical, coordinated, and effective.

Miray El-Hachem

Miray El-Hachem

Positive Behaviour Therapist & Registered Counsellor (ACA Level 2)

Holistic | Education-informed | Adolescent-focused

Miray supports individuals through:

  • Behaviour therapy and counselling
  • Adolescent emotional and behavioural support
  • Strengths-based, holistic interventions
  • Family and education-aligned strategies

Miray brings over 20 years of experience in education into her clinical work as a Positive Behaviour Therapist and Registered Counsellor. Her practice integrates behavioural science with a deep understanding of human development, particularly during adolescence.

She takes a holistic approach, blending structure with empathy to support individuals through behavioural challenges. Miray’s work is grounded in understanding the whole person—their environment, relationships, and emotional world.

Through compassion and insight, Miray supports individuals to develop self-awareness, regulation, and confidence. Her practice reflects a balance of science and humanity, creating space for growth that feels both supported and respectful.

Anabell Beattie-Bowers

Anabell Beattie-Bowers

Registered Psychologist

Relational | Empowerment-focused | Trauma-aware

Anabelle supports children and adults through:

  • Therapy for anxiety, depression, OCD, PTSD, Autism, and BPD
  • Emotional regulation and self-awareness development
  • Relationship and attachment-focused work
  • Evidence-based psychological interventions

Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.

Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.

Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.

Brandon Boumelhem

Brandon Boumelhem

Occupational Therapist

Functional independence | Strengths-based | NDIS-focused

Brandon supports individuals through:

  • Functional capacity building and daily living skills
  • NDIS-aligned occupational therapy interventions
  • Family and caregiver collaboration
  • Community participation and independence planning

Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.

His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.

Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.

Natalie Soto

Natalie Soto

Registered Psychologist | PBS

Bilingual | Assessment-focused | Person-centred

Natalie supports children and adults through:

  • Psychological assessments and diagnostics
  • Therapy under Medicare and NDIS
  • Behavioural and emotional interventions
  • English and Spanish language services

Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.

She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.

Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.

Edric Limbo

Edric Limbo

Speech-Language Pathologist

Rehabilitation-focused | Goal-driven | Community-oriented

Edric supports individuals through:

  • Adult and paediatric speech pathology services
  • Stroke rehabilitation and communication recovery
  • Functional, goal-based therapy
  • Community reintegration support

Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.

His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.

Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.

Heather Pinel

Heather Pinel

Positive Behaviour Support Practitioner & Registered Counsellor

Trauma-informed | Neuroscience-integrated | Relational

Heather supports individuals through:

  • Positive Behaviour Support across the lifespan
  • Trauma-informed behaviour assessment
  • Neurodevelopmental and psychosocial disability support
  • Collaborative, family-centred planning

Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.

Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.

Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.

Charbel Azzi

Charbel Azzi

Speech-Language Pathologist

Communication | Connection | Technology-enhanced

Charbel supports children and adults through:

  • Speech and language assessment and therapy
  • Social communication skill development
  • Technology-supported communication strategies
  • Functional communication across everyday settings

Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.

Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.

Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.

Nisreen El-Saidi

Nisreen El-Saidi

Positive Behaviour Support Practitioner

Grace Boutros

Grace Boutros

Positive Behaviour Support Practitioner

Shayma Sadek

Shayma Sadek

Positive Behaviour Support Practitioner

Ali Bazzi

Ali Bazzi

Positive Behaviour Support Practitioner

Areeba Chaudhry

Areeba Chaudhry

Casual Allied Health Assistant

Joana Suh

Joana Suh

Paediatric Occupational Therapist

Neurodiversity-affirming | Strengths-based | Mental health-focused

Joana supports children, adolescents, and adults through:

  • Mental health occupational therapy
  • Neurodevelopmental and developmental support
  • Sensory, emotional, and functional skill building
  • Social participation and independence planning

Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.

Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.

Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.

Rita Dagher

Rita Dagher

Psychologist | Managing Director – Affective Care & Affective Health Services

Humanistic | Systems-led | Clinically grounded

Rita supports individuals, families, and communities through:

  • Psychological therapy for children, adolescents, and adults
  • Complex mental health and psychosocial disability support
  • Leadership and service design within NDIS and allied health systems
  • Multidisciplinary team oversight and clinical governance

Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.

With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.

Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.