Empower Lives with Heart
Empower Lives with Heart
Person-centred PBS for children, teens and adults across Sydney and via telehealth Australia-wide. Practical, real results.
Immediate appointments
No waitlist
15 min
Free intro call
No paperwork to start
4.8 Google Rating
We accept PBS referrals now, with immediate appointments when behaviours affect safety or daily life.
English, Arabic and Mandarin-speaking practitioners help more families feel understood and supported from day one.
PBS plans informed by psychology, counselling and multidisciplinary insight.
Clinic at Campsie, home and school visits across Sydney, or telehealth Australia-wide.
We start with why a behaviour is happening, not just the behaviour itself. From assessment to a practical plan and hands-on training, we help your whole support team apply strategies that work in real life.
Understand: An assessment of triggers, unmet needs and what the behaviour communicates.
Plan & Train: A practical Behaviour Support Plan, plus coaching so family and support workers use it consistently.
Review: We track progress and adjust strategies as needs, routines and environments change over time.
PBS may help children, teens and adults living with disability when behaviours affect safety, wellbeing, learning, relationships or participation, at home, school or in the community.
Support for meltdowns, sensory needs, transitions and communication-related distress, built around the person.
Help with routines, communication, emotional regulation and skills to reduce behaviours of concern.
Strategies for impulsivity, focus, frustration and emotional regulation across daily settings.
Support for changes in behaviour, impulse control and emotional regulation after a brain injury.
Behaviour support for distress, withdrawal or risk linked to mental health, alongside other care.
Early behaviour support for young children to build skills and prevent escalation.
Trauma-informed strategies for behaviours linked to anxiety, fear or past experiences.
Support where limited communication leads to frustration or behaviours of concern.
1:1 support for complex, high-intensity behaviours, including restrictive practice reduction.
A psychology-led team bringing real clinical depth to behaviour support.
NDIS-registered provider delivering supports under the NDIS Practice Standards.
Behaviour support practitioners assessed as suitable by the NDIS Commission.
AHPRA-registered psychologists and allied health input across the team.
Trauma-informed, evidence-based practice aligned to the PBS Capability Framework.
From assessment to training and review, we support the whole team, so strategies actually get used in everyday life.
A functional behaviour assessment to understand triggers, patterns and unmet needs.
A practical plan with proactive strategies, communication supports and safe responses.
Teaching new skills and coping strategies to reduce distress and behaviours of concern.
Coaching so families and carers feel confident using strategies at home.
Clear guidance so support workers apply the plan consistently across settings.
Ongoing review to update strategies as the person, routines and environment change.
Our PBS practitioners come to you at home, school or in the community where suitable.
We offer in-clinic, home and school visits across Sydney, plus secure telehealth anywhere in Australia.
Affective Care delivers behaviour support grounded in dignity, not control. We focus on understanding, communication, emotional safety and skill-building, so participants feel heard and families and teams feel confident.
We understand flexibility matters for busy families and teams.
Three steps from first enquiry to strategies your team can use.
You, your family or your support coordinator contact us to discuss PBS and NDIS funding.
We assess the behaviour and create a practical, person-centred Behaviour Support Plan.
We coach your team to use the plan, then review and adjust strategies as needs change.
Whether you’re a participant, family member, support coordinator or provider, we make PBS referrals simple. We’ll confirm suitability, appointment options and funding, then begin.
Fill in our short referral form or call us; we respond quickly and accept new participants now.
We know how exhausting behaviours of concern can be. We take time to understand your child or family member, then give you realistic strategies you can actually use, with support every step of the way.
Refer with confidence. We offer immediate appointments, clear referral pathways, NDIS-aware documentation and regular updates, so your participants get behaviour support without long waits.
Let’s build behaviour support that reduces distress and helps daily life feel more manageable. Talk to our team today immediate appointments, no waitlist.
Mon–Fri · 9am – 5pm · No waitlist
PBS is a person-centred, evidence-based approach that looks at why behaviours of concern happen, then builds practical strategies to reduce distress, teach new skills and improve quality of life, without punishment.
Often, yes. PBS is usually funded under Capacity Building: Improved Relationships, called Behaviour Support on newer PACE plans. It can cover assessment, plan development, training and reviews. We can help you check your plan.
PBS can support children, teens and adults living with disability who experience behaviours that affect safety, wellbeing, learning, relationships or participation at home, school or in the community.
A Functional Behaviour Assessment (FBA) works out why a behaviour happens. A Behaviour Support Plan (BSP) then sets out practical, proactive strategies and safe responses for the participant’s support team to use.
No. PBS doesn’t rely on punishment or control. It focuses on prevention, teaching skills, adjusting the environment and responding in ways that keep everyone safe while respecting the person’s rights and dignity.
There’s no waitlist. We’re accepting referrals now with immediate appointments for eligible participants. Call 1300 615 193 or make a referral and we’ll discuss next steps.
Yes. You can access PBS in our Campsie clinic, through home and school visits across Sydney, or via secure telehealth anywhere in Australia, whichever suits the participant best.
Restrictive practices limit a person’s freedom or movement, such as seclusion or restraint. PBS aims to safely reduce and, where possible, remove them by addressing the underlying causes of behaviour.
Understanding the NDIS can feel like learning a new language, especially when you encounter terms like NDIS Improved Daily Living, CB Daily Activity supports, or NDIS capacity building. Many people hear “Improved Daily Living” and assume it simply means getting day-to-day support. In reality, its purpose is completely different. NDIS Improved Daily Living sits within Capacity Building […]
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Navigating the NDIS can be confusing, especially when it comes to Core Supports and what Assistance with Daily Life actually covers. Many people living with disability tell us this part of their plan feels familiar, but the rules, flexibility, and real-life examples often aren’t explained clearly. NDIS Assistance with Daily Life is the Core Supports category that […]
......Positive Behaviour Support (PBS) is more than just behaviour management; it’s a compassionate, evidence-based framework that helps people living with disability understand why behaviours occur, reduce distress, and build meaningful life skills. At its heart, PBS is about listening, learning and supporting individuals to live more fulfilling lives with dignity and choice.
Under the NDIS, PBS supports can be accessed when included in your plan under categories like Improved Relationships or Capacity Building. A PBS journey usually begins with a Functional Behaviour Assessment; this helps your behaviour support practitioner understand triggers, patterns and what motivates certain behaviours. What follows is a personalised Behaviour Support Plan co-designed with you, your family and support network.
Good PBS plans reduce behaviours of concern by teaching new, positive skills, adjusting environments, and building routines that support comfort and participation. Rather than focusing on control, PBS emphasises empowerment: encouraging people to communicate needs, connect with others, and pursue life goals.
PBS is more than behaviour management; it’s a framework that seeks to understand the purpose behind behaviour and build positive alternatives rooted in strengths and goals. For many, behaviours of concern aren’t symptoms to control but messages of unmet needs or distress. PBS practitioners use Functional Behaviour Assessments to uncover triggers and build tailored behaviour support plans that help individuals communicate needs, cope with challenges and engage more fully in community life.
You can also learn more about positive behaviour therapy, including how therapeutic strategies may support emotional regulation, communication, independence, and positive behaviour change over time.
Under the NDIS, PBS services are delivered by registered behaviour support practitioners who assess, plan, implement and review supports. This process usually starts with a Functional Behaviour Assessment followed by a comprehensive behaviour support plan co-designed with the participant, carers and support networks. These plans include proactive strategies; such as environmental adjustments and skill-building and reactive responses that support dignity and safety. Funding may come from Capacity Building or Improved Relationships budgets.
For many families and participants across Sydney — from Parramatta to Eastern Suburbs, from Bankstown to Northern Beaches — PBS offers reassurance, clarity and consistency. Instead of reactive responses, families learn structured ways to support their loved one’s needs. Carers are trained in strategies that reduce distress and promote positive routines. More importantly, participants often report improved confidence, communication and community participation as they build skills tailored to their goals and preferences.
To begin PBS in Sydney, discuss your needs with your NDIS planner or support coordinator. They can help include PBS funding in your plan. Once PBS is in your plan, a registered behaviour support practitioner can begin assessments and develop a tailored plan. The process prioritises collaboration, clear communication and regular review to ensure supports meet your changing needs.
PBS isn’t about controlling behaviour; it’s about improving quality of life through understanding, skills and supportive environments. Communities across Sydney are seeing more people living with disability engage confidently with family, school, work and community activities. With ongoing review and compassionate implementation, PBS supports not just behaviour change but deeper well-being, belonging and autonomy.
Choosing an NDIS provider is a big decision; it’s about finding a team that genuinely listens, respects your choices, and supports you to live life your way.
At Affective Care, we deliver emotionally centred, participant-first NDIS supports across Sydney, with a focus on trust, consistency, and real outcomes that matter in everyday life.
Here’s what sets us apart:
Emotionally Centred Support — we take time to understand what you need, not just what’s written in your plan.
Reliable, Skilled Team — supportive workers and practitioners who show up, communicate clearly, and build strong relationships.
Goals That Feel Real — we translate your NDIS goals into practical support that improves daily confidence and independence.
Flexible Support Across Sydney — support where you live and move, with local knowledge and responsive scheduling.
Respect, Dignity, Choice — you stay in control; we work alongside you and your support network, every step.
You may be eligible for Positive Behaviour Support (PBS) under the NDIS if you:
Are a current NDIS participant with an active plan.
Have identified needs related to behaviour that impacts daily life, relationships, learning or participation.
Require specialist behaviour support strategies to improve skills, reduce behaviours of concern, and support quality of life.
Need assessment and tailored planning to understand the function of behaviour and implement proactive supports.
PBS eligibility is based on your individual support needs — not age, diagnosis, or labels. It is prioritised when behaviour support aligns with your NDIS goals and when it will help increase participation, independence and wellbeing.
If you’re unsure whether PBS funding should be in your plan, your support coordinator, planner or Local Area Coordinator can help review your needs and advocate for PBS to be included in future NDIS plan reviews.
Applying for NDIS-funded Positive Behaviour Support (PBS) is a simple, step-by-step process designed to make sure your support matches your needs and goals:
Talk with Your Support Coordinator or Planner
Let your support coordinator or NDIS planner know that PBS support would help you or your family member achieve goals and reduce behaviours that limit participation.
Request PBS in Your NDIS Plan
Ask for PBS support to be included under relevant funding categories (often Capacity Building – Improved Relationships or related behaviour supports).
Provide Relevant Information
Share reports, observations, previous assessments and daily life examples that explain behaviour support needs.
NDIS Plan Approval
If PBS funding is included, your plan will be approved with an allocation for behaviour support services.
Connect with a Registered PBS Provider
Choose an NDIS-approved PBS provider (like Affective Care) and book your first session.
Assessment & Planning
A registered behaviour support practitioner will conduct a Functional Behaviour Assessment and co-design your PBS plan with you and your support network.
Implementation & Review
Begin implementing strategies; your provider will review goals and adjust supports over time to meet your changing needs.
If you’re not currently in the NDIS, start by checking eligibility and applying through the NDIS Access process — Local Area Coordinators and the NDIS helpline can support you through that step.
Positive Behaviour Support PBS — Immediate appointments. Sydney + telehealth
Advanced Behaviour Support Practitioner | PBS Manager
NDIS-aligned | Systems-aware | Values-led
Jessica supports individuals and teams through:
Jessica brings over two decades of experience as an educator and a strong foundation in psychology to her role as an Advanced Behaviour Support Practitioner. As PBS Team Manager, she leads with clarity and accountability, ensuring practice aligns with both NDIS standards and ethical, person-centred care.
Her approach is holistic and collaborative, taking into account sensory, environmental, emotional, and relational factors that influence behaviour. Jessica works closely with individuals, families, and support teams to ensure behaviour support plans reflect personal values, lived experience, and real-world contexts.
Jessica’s leadership supports consistency, quality, and confidence across multidisciplinary teams. Her work ensures behaviour support is not just compliant, but compassionate, practical, and genuinely empowering.
Senior Psychologist and Behaviour Support Practitioner
Multidisciplinary | Assessment-driven | Governance-focused
Chady supports individuals through:
Chady is a highly experienced psychologist whose work spans both public and private sectors. At Affective Care, he delivers integrated behavioural and psychological services, supporting clients of all ages through assessment, therapy, and tailored intervention.
Known for his leadership within multidisciplinary teams, Chady brings structure, insight, and consistency to complex presentations. His expertise includes early intervention, rehabilitation, and complex case management, with a strong commitment to clinical governance and quality care.
Chady’s work is grounded in evidence-based practice and collaborative problem-solving. He supports individuals, families, and teams to navigate complexity with clarity, ensuring care remains ethical, coordinated, and effective.
Positive Behaviour Therapist & Registered Counsellor (ACA Level 2)
Holistic | Education-informed | Adolescent-focused
Miray supports individuals through:
Miray brings over 20 years of experience in education into her clinical work as a Positive Behaviour Therapist and Registered Counsellor. Her practice integrates behavioural science with a deep understanding of human development, particularly during adolescence.
She takes a holistic approach, blending structure with empathy to support individuals through behavioural challenges. Miray’s work is grounded in understanding the whole person—their environment, relationships, and emotional world.
Through compassion and insight, Miray supports individuals to develop self-awareness, regulation, and confidence. Her practice reflects a balance of science and humanity, creating space for growth that feels both supported and respectful.
Registered Psychologist
Relational | Empowerment-focused | Trauma-aware
Anabelle supports children and adults through:
Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.
Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.
Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.
Occupational Therapist
Functional independence | Strengths-based | NDIS-focused
Brandon supports individuals through:
Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.
His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.
Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.
Registered Psychologist | PBS
Bilingual | Assessment-focused | Person-centred
Natalie supports children and adults through:
Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.
She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.
Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.
Speech-Language Pathologist
Rehabilitation-focused | Goal-driven | Community-oriented
Edric supports individuals through:
Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.
His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.
Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.
Positive Behaviour Support Practitioner & Registered Counsellor
Trauma-informed | Neuroscience-integrated | Relational
Heather supports individuals through:
Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.
Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.
Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.
Speech-Language Pathologist
Communication | Connection | Technology-enhanced
Charbel supports children and adults through:
Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.
Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.
Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.
Positive Behaviour Support Practitioner
Positive Behaviour Support Practitioner
Positive Behaviour Support Practitioner
Positive Behaviour Support Practitioner
Casual Allied Health Assistant
Paediatric Occupational Therapist
Neurodiversity-affirming | Strengths-based | Mental health-focused
Joana supports children, adolescents, and adults through:
Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.
Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.
Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.
Psychologist | Managing Director – Affective Care & Affective Health Services
Humanistic | Systems-led | Clinically grounded
Rita supports individuals, families, and communities through:
Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.
With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.
Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.
