Immediate PBS Appointments Available
NDIS Positive Behaviour Support for children, teens and adults, delivered with care, respect and practical strategies that support safer, calmer daily life.
PBS works best when it reflects real life. That is why we offer flexible appointment options based on the participant’s needs. You can access PBS: In clinic at Campsie At School At home across Sydney In community settings where appropriate Through secure telehealth anywhere in Australia
We understand that families, support coordinators and providers often need support sooner, especially when behaviours are affecting safety, routines, relationships or daily participation. Affective Care is currently accepting Positive Behaviour Support referrals, with immediate appointments available for eligible participants.
Clear communication matters in behaviour support. We offer access to English, Arabic and Mandarin-speaking practitioners, helping more participants and families feel comfortable, understood and supported from the beginning.
NDIS-aligned Positive Behaviour Support plans developed by experienced practitioners with access to multidisciplinary input, including psychology, counselling, psychotherapy, education and physiotherapy perspectives where relevant.
Affective Care provides Positive Behaviour Support in clinic at Campsie, in person across Sydney, and via secure telehealth Australia-wide.
Our practitioners work with participants, families, carers, support workers, schools and care teams to understand behaviours of concern, reduce distress, build positive skills and improve quality of life.
Behaviours of concern are often a sign that a person is trying to communicate a need, discomfort, stress, fear, frustration or a change in their environment.
Positive Behaviour Support, also known as PBS, helps identify why behaviours happen and what can be done to support the person in a safer, more respectful and practical way.
At Affective Care, we do not focus on control or punishment. We focus on understanding, communication, emotional safety, skill-building and consistent support across everyday settings.
Our goal is to help each participant feel heard, supported and more confident in daily life.
Positive Behaviour Support may be helpful for children, teenagers and adults living with disability who experience behaviours that affect safety, wellbeing, learning, relationships or participation.
PBS may support people who experience:
PBS is not only for severe behaviours. Early support can help reduce risk, build better routines and give families and support teams clearer strategies before concerns increase.
Every participant is different. Your PBS support may include a mix of assessment, planning, training, implementation and review.
Functional Behaviour Assessment
A Functional Behaviour Assessment helps your practitioner understand what is happening before, during and after behaviours of concern.
This may include:
A Behaviour Support Plan is a practical document that gives the participant and their support team clear strategies to use in daily life.
A plan may include:
PBS is not a one-time document. Strategies may need to change as the person grows, their needs change, or their environment changes.
We can provide ongoing support to review progress, update strategies and work with the people involved in the participant’s life.
You, your family member, support coordinator, provider or care team can contact Affective Care to discuss PBS support.
We learn about the participant’s needs, goals, current concerns, NDIS funding and preferred appointment type.
Your practitioner collects information from the participant, family, carers, support workers and other relevant professionals.
We look at patterns, triggers, environments, communication, routines and what the behaviour may be communicating.
A practical plan is created with strategies that are respectful, realistic and tailored to the person’s everyday life.
We help the participant’s support network understand how to use the strategies consistently.
We review progress, update strategies and continue supporting the participant and their team.
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We’re here to help you start your PBS journey with confidence and care. Contact us today to talk with a specialist, discuss NDIS funding, or begin your personalised PBS plan.
Fill out the form today and let us help you.
Children and teenagers may show behaviours of concern when they are struggling with communication, sensory needs, transitions, anxiety, emotional regulation, social expectations or changes in routine.
Our PBS practitioners can work with families and support teams to understand what is happening and create strategies that feel realistic at home, school and in the community.
PBS for children and teens may support:
We work in a way that respects the child or young person’s dignity, voice and individuality.
Adults living with disability may need PBS when behaviours of concern affect independence, safety, relationships, housing, community access or daily routines.
PBS for adults may support:
Our approach is respectful, practical and person-centred. We work with the participant and their support network to create strategies that support real-life goals.
Affective Care works closely with support coordinators, plan nominees, families, SIL providers, support workers and allied health teams.
We understand that support coordinators and providers need:
If you have a participant who needs PBS, we can help assess suitability, confirm appointment options and begin the referral process.
Positive Behaviour Support is not about changing who someone is.
It is about understanding what they need, reducing distress, building skills and creating environments where they can feel safer, calmer and more supported.
With the right strategies, families and care teams can feel more confident. Participants can build new skills, communicate needs more clearly and take part more meaningfully in daily life.
Positive Behaviour Support may be funded through an NDIS plan when it is considered reasonable and necessary for the participant’s disability-related needs and goals.
PBS is often funded under Capacity Building supports, commonly through Improved Relationships, depending on the person’s NDIS plan and individual circumstances. Your current page already explains PBS may be funded under Capacity Building or Improved Relationships, so this section should remain but be made clearer and more conversion-focused.
You may be able to use NDIS funding for:
If you are unsure whether your plan includes PBS funding, we can help you understand what to look for and what questions to ask your support coordinator or planner.
You may want to request Positive Behaviour Support if behaviours are affecting daily life, safety, relationships or participation.
PBS may be helpful if:
You do not need to wait until things become unsafe. Early support can help create clearer routines, safer responses and better outcomes.
We Listen First
Behaviour support should start with the person, not the behaviour. We take time to understand the participant’s communication, environment, preferences, history, routines and goals.
We Support the Whole Team
PBS works best when everyone understands the plan. We support families, carers, support workers and providers with clear strategies they can use in everyday situations.
We Focus on Practical Change
Our plans are designed to be useful, realistic and easy for support teams to apply.
We Respect Choice and Control
We work beside participants and their support network. The participant’s dignity, rights and preferences remain central to the process.
We Bring Emotional Intelligence to Care
Affective Care’s approach is grounded in emotionally-centred support. We care about how people feel, not only what services they receive.
We Provide Flexible Access
Participants can access PBS through our Campsie clinic, in-person support across Sydney, or telehealth where suitable.
Many families and teams come to PBS after months or years of stress, uncertainty or inconsistent strategies.
At Affective Care, we aim to make the process clearer, more supportive and more human.
Our PBS approach is:
We do not just create a plan and leave you to figure it out. We help your team understand how to use it.
Positive Behaviour Support (PBS) is a person-centred, evidence-based approach that focuses on understanding the reasons behind behaviours of concern and improving quality of life for people living with disability.
PBS can support children, teenagers, and adults living with disability who experience behaviours of concern that impact safety, wellbeing, or participation at home, school, or in the community.
The PBS process usually includes referral, information gathering, a functional behaviour assessment, development of a behaviour support plan, training for supporters, and ongoing monitoring and review.
A Behaviour Support Plan is a practical document that outlines proactive strategies, skill-building approaches, crisis responses, and ways supporters can create safer, more predictable environments.
Timeframes vary, but many families notice small changes within weeks once strategies are implemented consistently, while more complex behaviour change may take months of ongoing support and review.
PBS does not rely on punishment; it focuses on prevention, teaching new skills, adjusting environments, and responding in ways that keep the person and others safe while respecting their rights.
Behaviours of concern are actions that may cause harm to the person or others, damage property, or significantly limit participation, such as aggression, self-injury, or running away from safe settings.
Restrictive practices include measures like seclusion, physical restraint, or chemical restraint; PBS aims to safely reduce and, where possible, eliminate these practices by addressing the underlying causes of behaviour.
Yes, PBS often works best as part of a multidisciplinary approach where practitioners collaborate on shared goals, communication strategies, sensory regulation, and daily living skills.
PBS can support calmer routines, clearer communication, safer environments, and more predictable responses from supporters, reducing stress for everyone and increasing meaningful activities and community participation.
Look for someone experienced with similar needs, familiar with NDIS requirements, committed to person-centred practice, and able to communicate clearly with you and your support team.
Yes, PBS principles can be applied across settings, and behaviour support plans often include strategies for teachers, educators, and support workers to use consistently in those environments.
No, PBS can be helpful for a wide range of behaviours of concern, including emerging or less frequent behaviours, particularly when families want to act early to prevent escalation.
If there is immediate risk of harm, contact emergency services; for ongoing risks, talk with your GP, current providers, or support coordinator about interim safety strategies while PBS support is being arranged.
Positive Behaviour Support (PBS) is more than just behaviour management; it’s a compassionate, evidence-based framework that helps people living with disability understand why behaviours occur, reduce distress, and build meaningful life skills. At its heart, PBS is about listening, learning and supporting individuals to live more fulfilling lives with dignity and choice.
Under the NDIS, PBS supports can be accessed when included in your plan under categories like Improved Relationships or Capacity Building. A PBS journey usually begins with a Functional Behaviour Assessment; this helps your behaviour support practitioner understand triggers, patterns and what motivates certain behaviours. What follows is a personalised Behaviour Support Plan co-designed with you, your family and support network.
Good PBS plans reduce behaviours of concern by teaching new, positive skills, adjusting environments, and building routines that support comfort and participation. Rather than focusing on control, PBS emphasises empowerment: encouraging people to communicate needs, connect with others, and pursue life goals.
PBS is more than behaviour management — it’s a framework that seeks to understand the purpose behind behaviour and build positive alternatives rooted in strengths and goals. For many, behaviours of concern aren’t symptoms to control but messages of unmet needs or distress. PBS practitioners use Functional Behaviour Assessments to uncover triggers and build tailored behaviour support plans that help individuals communicate needs, cope with challenges and engage more fully in community life.
Under the NDIS, PBS services are delivered by registered behaviour support practitioners who assess, plan, implement and review supports. This process usually starts with a Functional Behaviour Assessment followed by a comprehensive behaviour support plan co-designed with the participant, carers and support networks. These plans include proactive strategies; such as environmental adjustments and skill-building and reactive responses that support dignity and safety. Funding may come from Capacity Building or Improved Relationships budgets.
For many families and participants across Sydney — from Parramatta to Eastern Suburbs, from Bankstown to Northern Beaches — PBS offers reassurance, clarity and consistency. Instead of reactive responses, families learn structured ways to support their loved one’s needs. Carers are trained in strategies that reduce distress and promote positive routines. More importantly, participants often report improved confidence, communication and community participation as they build skills tailored to their goals and preferences.
To begin PBS in Sydney, discuss your needs with your NDIS planner or support coordinator. They can help include PBS funding in your plan. Once PBS is in your plan, a registered behaviour support practitioner can begin assessments and develop a tailored plan. The process prioritises collaboration, clear communication and regular review to ensure supports meet your changing needs.
PBS isn’t about controlling behaviour; it’s about improving quality of life through understanding, skills and supportive environments. Communities across Sydney are seeing more people living with disability engage confidently with family, school, work and community activities. With ongoing review and compassionate implementation, PBS supports not just behaviour change but deeper well-being, belonging and autonomy.
Choosing an NDIS provider is a big decision; it’s about finding a team that genuinely listens, respects your choices, and supports you to live life your way.
At Affective Care, we deliver emotionally centred, participant-first NDIS supports across Sydney, with a focus on trust, consistency, and real outcomes that matter in everyday life.
Here’s what sets us apart:
Emotionally Centred Support — we take time to understand what you need, not just what’s written in your plan.
Reliable, Skilled Team — supportive workers and practitioners who show up, communicate clearly, and build strong relationships.
Goals That Feel Real — we translate your NDIS goals into practical support that improves daily confidence and independence.
Flexible Support Across Sydney — support where you live and move, with local knowledge and responsive scheduling.
Respect, Dignity, Choice — you stay in control; we work alongside you and your support network, every step.
You may be eligible for Positive Behaviour Support (PBS) under the NDIS if you:
Are a current NDIS participant with an active plan.
Have identified needs related to behaviour that impacts daily life, relationships, learning or participation.
Require specialist behaviour support strategies to improve skills, reduce behaviours of concern, and support quality of life.
Need assessment and tailored planning to understand the function of behaviour and implement proactive supports.
PBS eligibility is based on your individual support needs — not age, diagnosis, or labels. It is prioritised when behaviour support aligns with your NDIS goals and when it will help increase participation, independence and wellbeing.
If you’re unsure whether PBS funding should be in your plan, your support coordinator, planner or Local Area Coordinator can help review your needs and advocate for PBS to be included in future NDIS plan reviews.
Applying for NDIS-funded Positive Behaviour Support (PBS) is a simple, step-by-step process designed to make sure your support matches your needs and goals:
Talk with Your Support Coordinator or Planner
Let your support coordinator or NDIS planner know that PBS support would help you or your family member achieve goals and reduce behaviours that limit participation.
Request PBS in Your NDIS Plan
Ask for PBS support to be included under relevant funding categories (often Capacity Building – Improved Relationships or related behaviour supports).
Provide Relevant Information
Share reports, observations, previous assessments and daily life examples that explain behaviour support needs.
NDIS Plan Approval
If PBS funding is included, your plan will be approved with an allocation for behaviour support services.
Connect with a Registered PBS Provider
Choose an NDIS-approved PBS provider (like Affective Care) and book your first session.
Assessment & Planning
A registered behaviour support practitioner will conduct a Functional Behaviour Assessment and co-design your PBS plan with you and your support network.
Implementation & Review
Begin implementing strategies; your provider will review goals and adjust supports over time to meet your changing needs.
If you’re not currently in the NDIS, start by checking eligibility and applying through the NDIS Access process — Local Area Coordinators and the NDIS helpline can support you through that step.
Advanced Behaviour Support Practitioner | PBS Manager
NDIS-aligned | Systems-aware | Values-led
Jessica supports individuals and teams through:
Jessica brings over two decades of experience as an educator and a strong foundation in psychology to her role as an Advanced Behaviour Support Practitioner. As PBS Team Manager, she leads with clarity and accountability, ensuring practice aligns with both NDIS standards and ethical, person-centred care.
Her approach is holistic and collaborative, taking into account sensory, environmental, emotional, and relational factors that influence behaviour. Jessica works closely with individuals, families, and support teams to ensure behaviour support plans reflect personal values, lived experience, and real-world contexts.
Jessica’s leadership supports consistency, quality, and confidence across multidisciplinary teams. Her work ensures behaviour support is not just compliant, but compassionate, practical, and genuinely empowering.
Senior Psychologist and Behaviour Support Practitioner
Multidisciplinary | Assessment-driven | Governance-focused
Chady supports individuals through:
Chady is a highly experienced psychologist whose work spans both public and private sectors. At Affective Care, he delivers integrated behavioural and psychological services, supporting clients of all ages through assessment, therapy, and tailored intervention.
Known for his leadership within multidisciplinary teams, Chady brings structure, insight, and consistency to complex presentations. His expertise includes early intervention, rehabilitation, and complex case management, with a strong commitment to clinical governance and quality care.
Chady’s work is grounded in evidence-based practice and collaborative problem-solving. He supports individuals, families, and teams to navigate complexity with clarity, ensuring care remains ethical, coordinated, and effective.
Positive Behaviour Therapist & Registered Counsellor (ACA Level 2)
Holistic | Education-informed | Adolescent-focused
Miray supports individuals through:
Miray brings over 20 years of experience in education into her clinical work as a Positive Behaviour Therapist and Registered Counsellor. Her practice integrates behavioural science with a deep understanding of human development, particularly during adolescence.
She takes a holistic approach, blending structure with empathy to support individuals through behavioural challenges. Miray’s work is grounded in understanding the whole person—their environment, relationships, and emotional world.
Through compassion and insight, Miray supports individuals to develop self-awareness, regulation, and confidence. Her practice reflects a balance of science and humanity, creating space for growth that feels both supported and respectful.
Registered Psychologist
Relational | Empowerment-focused | Trauma-aware
Anabelle supports children and adults through:
Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.
Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.
Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.
Occupational Therapist
Functional independence | Strengths-based | NDIS-focused
Brandon supports individuals through:
Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.
His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.
Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.
Registered Psychologist | PBS
Bilingual | Assessment-focused | Person-centred
Natalie supports children and adults through:
Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.
She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.
Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.
Speech-Language Pathologist
Rehabilitation-focused | Goal-driven | Community-oriented
Edric supports individuals through:
Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.
His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.
Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.
Positive Behaviour Support Practitioner & Registered Counsellor
Trauma-informed | Neuroscience-integrated | Relational
Heather supports individuals through:
Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.
Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.
Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.
Speech-Language Pathologist
Communication | Connection | Technology-enhanced
Charbel supports children and adults through:
Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.
Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.
Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.
Positive Behaviour Support Practitioner
Positive Behaviour Support Practitioner
Positive Behaviour Support Practitioner
Positive Behaviour Support Practitioner
Casual Allied Health Assistant
Paediatric Occupational Therapist
Neurodiversity-affirming | Strengths-based | Mental health-focused
Joana supports children, adolescents, and adults through:
Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.
Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.
Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.
Psychologist | Managing Director – Affective Care & Affective Health Services
Humanistic | Systems-led | Clinically grounded
Rita supports individuals, families, and communities through:
Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.
With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.
Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.
