Empowering
with
Positive Behaviour
Support (PBS)
in Sydney

Tailored Positive Behaviour Support (PBS) plans designed to help you or your loved one thrive; delivered by experienced practitioners who care, wherever you are. In-person in Sydney or via secure telehealth across Australia.

Why Affective Care?

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Expert PBS
Practitioners

Compassionate specialists delivering evidence-based strategies to create positive behavioural change tailored to your needs.

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NDIS-Approved,
Support

Fully compliant PBS plans designed to meet NDIS guidelines, ensuring quality care and peace of mind for participants and families.

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Personalised
Behaviour Plans

Custom strategies developed with you, focusing on reducing stress, building skills, and supporting independence.

Ongoing Care &
Guidance

Continuous reviews, training for support networks, and dedicated practitioners committed to your progress and wellbeing.

Positive Behaviour Support (PBS) in Sydney

Positive Behaviour Support (PBS) in Sydney

Positive Behaviour Support (PBS) is a respectful, evidence-based approach that understands why behaviours of concern occur and supports people living with disability to learn positive skills, reduce distress, and increase participation across daily life. PBS is delivered by specialist practitioners and often funded through the NDIS.

Types of Positive Behaviour Support in Sydney

Types of Positive Behaviour
Support in Sydney

Our PBS services at Affective Care encompass:

  • Comprehensive behavioural assessments
  • Development of personalised behaviour support plans
  • Strategy training for individuals and their support networks
  • Ongoing support and review of behaviour support plans
  • Crisis management planning

Our Expertise in Positive Behaviour Support

At Affective Care, we know that behaviour support is more than a plan; it’s about understanding and respecting your journey. Our practitioners are committed to creating strategies that empower you, reduce stress, and improve quality of life.

Your Choice: In-Person or Telehealth Support, Anywhere in Australia

We understand flexibility matters. That’s why Affective Care offers PBS sessions in the way that works best for you. We deliver Positive Behaviour Support services across Sydney, including Inner West, St George, South West Sydney, Parramatta, Northern Beaches, Eastern Suburbs, and surrounding suburbs

  • Face-to-face support in Sydney for those who prefer in-home visits.
  • Secure telehealth sessions across Australia, giving you access to expert care no matter where you live.

Person-Centred Support

We place the person and their aspirations at the centre of planning and support, ensuring dignity, respect and meaningful participation every step of the way.

Ready to Find Positive Behaviour Support in Sydney?

We’re here to help you start your PBS journey with confidence and care. Contact us today to talk with a specialist, discuss NDIS funding, or begin your personalised PBS plan.

Fill out the form today and let us help you.

Ready to Find Positive Behaviour Support in Sydney
Ready to Find Positive Behaviour Support in Sydney
Ready to Find Positive Behaviour Support in Sydney

Our Happy Participants

Affective Care User Profile

James

Affective Care made a huge difference in my life. My Positive Behaviour Support practitioner really listened to me and created a plan that works for my daily routine. I feel more confident and supported every step of the way.

Affective Care User Profile

Maria

When our child was diagnosed, we didn’t know where to start. The team at Affective Care guided us with so much care and understanding. The PBS plan they created has helped our child feel calmer and more independent. We couldn’t be more grateful.

Affective Care User Profile

David

The practitioners at Affective Care truly care about families like ours. They explained everything clearly and made sure we were involved in every decision. Thanks to their support, our home feels happier and more balanced.

FAQ

Positive Behaviour Support (PBS) is a person-centred, evidence-based approach that focuses on understanding the reasons behind behaviours of concern and improving quality of life for people living with disability.

PBS can support children, teenagers, and adults living with disability who experience behaviours of concern that impact safety, wellbeing, or participation at home, school, or in the community.

Yes, PBS is commonly funded under NDIS Capacity Building supports (often within “Improved Relationships”), depending on the person’s needs and goals outlined in their NDIS plan.

The PBS process usually includes referral, information gathering, a functional behaviour assessment, development of a behaviour support plan, training for supporters, and ongoing monitoring and review.

A Behaviour Support Plan is a practical document that outlines proactive strategies, skill-building approaches, crisis responses, and ways supporters can create safer, more predictable environments.

Timeframes vary, but many families notice small changes within weeks once strategies are implemented consistently, while more complex behaviour change may take months of ongoing support and review.

PBS does not rely on punishment; it focuses on prevention, teaching new skills, adjusting environments, and responding in ways that keep the person and others safe while respecting their rights.

Behaviours of concern are actions that may cause harm to the person or others, damage property, or significantly limit participation, such as aggression, self-injury, or running away from safe settings.

Restrictive practices include measures like seclusion, physical restraint, or chemical restraint; PBS aims to safely reduce and, where possible, eliminate these practices by addressing the underlying causes of behaviour.

Yes, PBS often works best as part of a multidisciplinary approach where practitioners collaborate on shared goals, communication strategies, sensory regulation, and daily living skills.

PBS can support calmer routines, clearer communication, safer environments, and more predictable responses from supporters, reducing stress for everyone and increasing meaningful activities and community participation.

Look for someone experienced with similar needs, familiar with NDIS requirements, committed to person-centred practice, and able to communicate clearly with you and your support team.

Yes, PBS principles can be applied across settings, and behaviour support plans often include strategies for teachers, educators, and support workers to use consistently in those environments.

No, PBS can be helpful for a wide range of behaviours of concern, including emerging or less frequent behaviours, particularly when families want to act early to prevent escalation.

If there is immediate risk of harm, contact emergency services; for ongoing risks, talk with your GP, current providers, or support coordinator about interim safety strategies while PBS support is being arranged.

Positive Behaviour Support (PBS in Sydney)

Safety, Belonging & Support

Positive Behaviour Support (PBS) is more than just behaviour management; it’s a compassionate, evidence-based framework that helps people living with disability understand why behaviours occur, reduce distress, and build meaningful life skills. At its heart, PBS is about listening, learning and supporting individuals to live more fulfilling lives with dignity and choice.

Under the NDIS, PBS supports can be accessed when included in your plan under categories like Improved Relationships or Capacity Building. A PBS journey usually begins with a Functional Behaviour Assessment; this helps your behaviour support practitioner understand triggers, patterns and what motivates certain behaviours. What follows is a personalised Behaviour Support Plan co-designed with you, your family and support network.

 

Good PBS plans reduce behaviours of concern by teaching new, positive skills, adjusting environments, and building routines that support comfort and participation. Rather than focusing on control, PBS emphasises empowerment: encouraging people to communicate needs, connect with others, and pursue life goals.

What PBS Is and Why It Matters?

PBS is more than behaviour management — it’s a framework that seeks to understand the purpose behind behaviour and build positive alternatives rooted in strengths and goals. For many, behaviours of concern aren’t symptoms to control but messages of unmet needs or distress. PBS practitioners use Functional Behaviour Assessments to uncover triggers and build tailored behaviour support plans that help individuals communicate needs, cope with challenges and engage more fully in community life.

How PBS Works Under the NDIS?

Under the NDIS, PBS services are delivered by registered behaviour support practitioners who assess, plan, implement and review supports. This process usually starts with a Functional Behaviour Assessment followed by a comprehensive behaviour support plan co-designed with the participant, carers and support networks. These plans include proactive strategies; such as environmental adjustments and skill-building  and reactive responses that support dignity and safety. Funding may come from Capacity Building or Improved Relationships budgets.

Participant & Family Experience with PBS

For many families and participants across Sydney — from Parramatta to Eastern Suburbs, from Bankstown to Northern Beaches — PBS offers reassurance, clarity and consistency. Instead of reactive responses, families learn structured ways to support their loved one’s needs. Carers are trained in strategies that reduce distress and promote positive routines. More importantly, participants often report improved confidence, communication and community participation as they build skills tailored to their goals and preferences.

Getting Started with PBS

To begin PBS in Sydney, discuss your needs with your NDIS planner or support coordinator. They can help include PBS funding in your plan. Once PBS is in your plan, a registered behaviour support practitioner can begin assessments and develop a tailored plan. The process prioritises collaboration, clear communication and regular review to ensure supports meet your changing needs.

Real-World Impact and Outcomes

PBS isn’t about controlling behaviour; it’s about improving quality of life through understanding, skills and supportive environments. Communities across Sydney are seeing more people living with disability engage confidently with family, school, work and community activities. With ongoing review and compassionate implementation, PBS supports not just behaviour change but deeper well-being, belonging and autonomy.

Why Choose Affective Care as Your NDIS Provider in Sydney?

Choosing an NDIS provider is a big decision; it’s about finding a team that genuinely listens, respects your choices, and supports you to live life your way.

At Affective Care, we deliver emotionally centred, participant-first NDIS supports across Sydney, with a focus on trust, consistency, and real outcomes that matter in everyday life.

Here’s what sets us apart:

  • Emotionally Centred Support — we take time to understand what you need, not just what’s written in your plan.

  • Reliable, Skilled Team — supportive workers and practitioners who show up, communicate clearly, and build strong relationships.

  • Goals That Feel Real — we translate your NDIS goals into practical support that improves daily confidence and independence.

  • Flexible Support Across Sydney — support where you live and move, with local knowledge and responsive scheduling.

  • Respect, Dignity, Choice — you stay in control; we work alongside you and your support network, every step.

Who Is Eligible for NDIS PBS in Sydney?

You may be eligible for Positive Behaviour Support (PBS) under the NDIS if you:

  • Are a current NDIS participant with an active plan.

  • Have identified needs related to behaviour that impacts daily life, relationships, learning or participation.

  • Require specialist behaviour support strategies to improve skills, reduce behaviours of concern, and support quality of life.

  • Need assessment and tailored planning to understand the function of behaviour and implement proactive supports.

PBS eligibility is based on your individual support needs — not age, diagnosis, or labels. It is prioritised when behaviour support aligns with your NDIS goals and when it will help increase participation, independence and wellbeing.

If you’re unsure whether PBS funding should be in your plan, your support coordinator, planner or Local Area Coordinator can help review your needs and advocate for PBS to be included in future NDIS plan reviews.

How to Apply for a Positive behaviour Support in Sydney?

Applying for NDIS-funded Positive Behaviour Support (PBS) is a simple, step-by-step process designed to make sure your support matches your needs and goals:

  1. Talk with Your Support Coordinator or Planner
    Let your support coordinator or NDIS planner know that PBS support would help you or your family member achieve goals and reduce behaviours that limit participation.

  2. Request PBS in Your NDIS Plan
    Ask for PBS support to be included under relevant funding categories (often Capacity Building – Improved Relationships or related behaviour supports).

  3. Provide Relevant Information
    Share reports, observations, previous assessments and daily life examples that explain behaviour support needs.

  4. NDIS Plan Approval
    If PBS funding is included, your plan will be approved with an allocation for behaviour support services.

  5. Connect with a Registered PBS Provider
    Choose an NDIS-approved PBS provider (like Affective Care) and book your first session.

  6. Assessment & Planning
    A registered behaviour support practitioner will conduct a Functional Behaviour Assessment and co-design your PBS plan with you and your support network.

  7. Implementation & Review
    Begin implementing strategies; your provider will review goals and adjust supports over time to meet your changing needs.

If you’re not currently in the NDIS, start by checking eligibility and applying through the NDIS Access process — Local Area Coordinators and the NDIS helpline can support you through that step.

Jessica Boumelhem

Jessica Boumelhem

Advanced Behaviour Support Practitioner | PBS Manager

NDIS-aligned | Systems-aware | Values-led

Jessica supports individuals and teams through:

Jessica brings over two decades of experience as an educator and a strong foundation in psychology to her role as an Advanced Behaviour Support Practitioner. As PBS Team Manager, she leads with clarity and accountability, ensuring practice aligns with both NDIS standards and ethical, person-centred care.

Her approach is holistic and collaborative, taking into account sensory, environmental, emotional, and relational factors that influence behaviour. Jessica works closely with individuals, families, and support teams to ensure behaviour support plans reflect personal values, lived experience, and real-world contexts.

Jessica’s leadership supports consistency, quality, and confidence across multidisciplinary teams. Her work ensures behaviour support is not just compliant, but compassionate, practical, and genuinely empowering.

Chady Aoun

Chady Aoun

Senior Psychologist and Behaviour Support Practitioner

Multidisciplinary | Assessment-driven | Governance-focused

Chady supports individuals through:

Chady is a highly experienced psychologist whose work spans both public and private sectors. At Affective Care, he delivers integrated behavioural and psychological services, supporting clients of all ages through assessment, therapy, and tailored intervention.

Known for his leadership within multidisciplinary teams, Chady brings structure, insight, and consistency to complex presentations. His expertise includes early intervention, rehabilitation, and complex case management, with a strong commitment to clinical governance and quality care.

Chady’s work is grounded in evidence-based practice and collaborative problem-solving. He supports individuals, families, and teams to navigate complexity with clarity, ensuring care remains ethical, coordinated, and effective.

Miray El-Hachem

Miray El-Hachem

Positive Behaviour Therapist & Registered Counsellor (ACA Level 2)

Holistic | Education-informed | Adolescent-focused

Miray supports individuals through:

Miray brings over 20 years of experience in education into her clinical work as a Positive Behaviour Therapist and Registered Counsellor. Her practice integrates behavioural science with a deep understanding of human development, particularly during adolescence.

She takes a holistic approach, blending structure with empathy to support individuals through behavioural challenges. Miray’s work is grounded in understanding the whole person—their environment, relationships, and emotional world.

Through compassion and insight, Miray supports individuals to develop self-awareness, regulation, and confidence. Her practice reflects a balance of science and humanity, creating space for growth that feels both supported and respectful.

Anabell Beattie-Bowers

Anabell Beattie-Bowers

Registered Psychologist

Relational | Empowerment-focused | Trauma-aware

Anabelle supports children and adults through:

Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.

Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.

Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.

Brandon Boumelhem

Brandon Boumelhem

Occupational Therapist

Functional independence | Strengths-based | NDIS-focused

Brandon supports individuals through:

Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.

His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.

Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.

Natalie Soto

Natalie Soto

Registered Psychologist | PBS

Bilingual | Assessment-focused | Person-centred

Natalie supports children and adults through:

Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.

She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.

Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.

Edric Limbo

Edric Limbo

Speech-Language Pathologist

Rehabilitation-focused | Goal-driven | Community-oriented

Edric supports individuals through:

Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.

His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.

Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.

Heather Pinel

Heather Pinel

Positive Behaviour Support Practitioner & Registered Counsellor

Trauma-informed | Neuroscience-integrated | Relational

Heather supports individuals through:

Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.

Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.

Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.

Charbel Azzi

Charbel Azzi

Speech-Language Pathologist

Communication | Connection | Technology-enhanced

Charbel supports children and adults through:

Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.

Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.

Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.

Nisreen El-Saidi

Nisreen El-Saidi

Positive Behaviour Support Practitioner

Grace Boutros

Grace Boutros

Positive Behaviour Support Practitioner

Shayma Sadek

Shayma Sadek

Positive Behaviour Support Practitioner

Ali Bazzi

Ali Bazzi

Positive Behaviour Support Practitioner

Areeba Chaudhry

Areeba Chaudhry

Casual Allied Health Assistant

Joana Suh

Joana Suh

Paediatric Occupational Therapist

Neurodiversity-affirming | Strengths-based | Mental health-focused

Joana supports children, adolescents, and adults through:

Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.

Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.

Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.

Rita Dagher

Rita Dagher

Psychologist | Managing Director – Affective Care & Affective Health Services

Humanistic | Systems-led | Clinically grounded

Rita supports individuals, families, and communities through:

Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.

With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.

Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.