Empower Lives with Heart

Registered NDIS Provider

NDIS Personal Care That Protects Your Dignity and Independence

Respectful, culturally inclusive personal care at home across Sydney, helping with everyday tasks, your way.

Personal care

Registered NDIS
Provider

15 min

Free intro call
No paperwork to start

Why Us

Why Sydney Families Choose Affective Care

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Immediate Support

We can start personal care quickly, with no waitlist, when support is needed now.

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Dignity & Respect

Care that protects privacy, choice and dignity, delivered the way the participant prefers.

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Culturally Inclusive

English, Arabic and Mandarin-speaking workers who respect culture and routines.

Support for Children, Adults and Older Adults

Psychology-Led Care

Emotionally-centred support workers, backed by a psychology-led team.

THE PSYCHOLOGY-LED DIFFERENCE

How Personal Care Works: Matched, Planned and Built Around You

We take time to understand the participant’s needs, routines and preferences, match them with the right support worker, then deliver respectful care that adapts as needs change, with family and the care team kept in the loop.

Getting Started: a free call, then matching you with a worker who suits your needs.

Care in Action: respectful help with self-care, mobility, meals and daily routines, day or night.

The Outcome: more comfort, dignity and independence at home, with consistent support.

Occupational Therapy services
What we help with

Personal Care for People Who Need Daily Support

Personal care may suit people living with disability who need a hand with everyday self-care at home and on their own terms, day or night.

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Physical Disability

Hands-on help with showering, dressing, transfers and mobility at home.

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Intellectual Disability

Patient support with daily routines, self-care and personal hygiene.

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Acquired Brain Injury

Consistent personal care and routines that support recovery and safety.

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Cerebral Palsy

Respectful help with personal care, positioning and daily comfort.

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Spinal Cord Injury

Skilled support with transfers, continence and personal care needs.

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Older Adults

Gentle, dignified help to stay comfortable and independent at home.

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Multiple Sclerosis

Flexible care that adapts to changing energy, mobility and daily needs.

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Autism

Predictable, respectful personal care that follows familiar routines.

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Complex Needs

Tailored, higher-intensity personal care for complex daily needs.

Built on trust & professional standards

The Credentials, in Plain Terms

RD
Rita Dagher
Registered Psychologist • CEO

A psychology-led team, so personal care is delivered with empathy as well as skill.

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NDIS Certified_col
Ahpra and National Boards
Australian Counselling Association (ACA)
Occupational Therapy Australia
Australian Physiotherapy Association (APA)
NSW Education Standards Authority
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NDIS-registered provider delivering supports under the NDIS Practice Standards.

Trained, screened and supervised support workers.

Culturally inclusive, multilingual team (English, Arabic, Mandarin).

Backed by a multidisciplinary team psychology, nursing and allied health.

OUR HAPPY PARTICIPANTS

Care That Feels Respectful and Personal

What we help with

Personal Care That Goes Beyond Assistance

We support the whole person, with care that’s practical, respectful and shaped around real routines and preferences.

Showering & Hygiene

Respectful help with bathing, showering, grooming and oral care.

Dressing & Grooming

Support to dress, groom and feel comfortable and confident each day.

Toileting & Continence

Discreet, dignified help with toileting and continence support.

Mobility & Transfers

Safe help with moving, transfers and getting around the home.

Medication Prompting

Reminders and support to take medication safely and on time.

Meals & Daily Tasks

Help with meal preparation, eating and everyday routines.

Higher-Needs Support
Confident with complex and high-intensity care
CARE COVERAGE

Across Sydney
and Canberra

Our support workers come to you, at home or in the community across our service areas.

Inner West (Campsie)
Greater Sydney
Canberra (ACT)

Not sure if we cover your suburb?

Call us and we’ll confirm whether we can support your suburb, and how soon we can start.

About / Our commitment

Affective Care helps people live with comfort, dignity and independence at home. Our personal care is respectful, culturally inclusive and psychology-led, delivered by workers who treat every participant as a person first.

Your Choice: In-Home or In-Community Support

We understand flexibility matters for every routine.

  • In-home personal care that fits your daily routine.
  • Support in the community for outings, appointments and errands.
  • The same respectful, person-centred care either way.

NDIS Funding for Personal Care

  • Personal care is funded under Core Supports: Assistance with Daily Life (self-care). 
  • It covers help with everyday self-care like showering, dressing, toileting and mobility.
  • Not sure how much you have? We’ll help you understand your plan and get started.
How it works

Getting Started is Simple

Three steps from first call to care that fits your routine.

1

Free Consultation

Tell us about the participant’s needs, routines and preferred times on a free call.

2

Your Care Plan

We match a support worker and agree a care plan built around the participant.

3

Care Begins

Support starts, with the same trusted workers wherever possible.

Ready to Start Personal Care in Sydney?

Whether you’re a participant, family member or support coordinator, we make personal care simple. Tell us what’s needed and we’ll match the right worker, confirm funding and get started quickly.

Fill in our short referral form or call us; we respond quickly and have immediate availability.

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Families & Participants

Trusted, Respectful Care for Someone You Love

We know inviting support into your home is a big step. We take time to understand routines, preferences and cultural needs, and match workers you can trust, with the same faces wherever possible.

  • Matched, consistent support workers
  • Culturally inclusive, multilingual staff
  • Immediate availability and no waitlist
Support Coordinators and Providers

A Reliable Personal Care
Partner

Refer with confidence. We respond quickly, have immediate availability, and keep clear notes and updates, so your participants get reliable personal care without long waits.

  • Immediate availability and fast onboarding
  • Reliable, screened, trained workers
  • Clear updates and NDIS-aware records
We're ready when you are

Want Respectful Care That Feels Like Home?

Let’s arrange personal care that protects dignity and supports independence. Talk to our team today, immediate availability, no waitlist.

Mon–Fri · 9am – 5pm · No waitlist

FAQ

NDIS Personal Care: Common Questions

Personal care is hands-on help with everyday self-care like showering, dressing, grooming, toileting and mobility, delivered at home by trained support workers so you can live comfortably and independently.

Yes, when it’s in your plan. Personal care is funded under Core Supports: Assistance with Daily Life. We can help you understand what your plan covers.

It’s for people living with disability who need a hand with daily self-care at home, including older adults and people with physical, cognitive or complex needs.

Yes. We match you with workers who suit your needs and preferences, including cultural and language needs, and keep the same faces wherever possible.

Yes. We provide daytime, evening, overnight and 24/7 personal care, including higher-intensity support, depending on your needs and plan.

We provide personal care at home and in the community across Sydney and in Canberra (Kambah, ACT). Call us to confirm your suburb.

We have immediate availability and no waitlist. Call 1300 615 193 or make a referral and we’ll get started quickly.

Yes. We have English, Arabic and Mandarin-speaking workers, and a culturally inclusive team, so participants feel comfortable and understood.

Learn More on Our Blog & Newsletter

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NDIS improved Daily Living

Understanding the NDIS can feel like learning a new language, especially when you encounter terms like NDIS Improved Daily Living, CB Daily Activity supports, or NDIS capacity building. Many people hear “Improved Daily Living” and assume it simply means getting day-to-day support. In reality, its purpose is completely different. NDIS Improved Daily Living sits within Capacity Building […]

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NDIS Daily Assistance with Life

Navigating the NDIS can be confusing, especially when it comes to Core Supports and what Assistance with Daily Life actually covers. Many people living with disability tell us this part of their plan feels familiar, but the rules, flexibility, and real-life examples often aren’t explained clearly.  NDIS Assistance with Daily Life is the Core Supports category that […]

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PROGRAMS / RELATED SERVICES

Personal care often works best alongside other supports. As a psychology-led, multidisciplinary provider, we also offer high intensity supports, Supported Independent Living (SIL), social and community participation, cleaning and domestic assistance, plus therapy and positive behaviour support across Sydney.

Personal Care in Sydney: Psychology-led, NDIS-Registered. No paperwork to Start.

JOIN OUR NEWSLETTER & GET FREE UPDATES

Jessica Boumelhem

Jessica Boumelhem

Advanced Behaviour Support Practitioner | PBS Manager

NDIS-aligned | Systems-aware | Values-led

Jessica supports individuals and teams through:

Jessica brings over two decades of experience as an educator and a strong foundation in psychology to her role as an Advanced Behaviour Support Practitioner. As PBS Team Manager, she leads with clarity and accountability, ensuring practice aligns with both NDIS standards and ethical, person-centred care.

Her approach is holistic and collaborative, taking into account sensory, environmental, emotional, and relational factors that influence behaviour. Jessica works closely with individuals, families, and support teams to ensure behaviour support plans reflect personal values, lived experience, and real-world contexts.

Jessica’s leadership supports consistency, quality, and confidence across multidisciplinary teams. Her work ensures behaviour support is not just compliant, but compassionate, practical, and genuinely empowering.

Chady Aoun

Chady Aoun

Senior Psychologist and Behaviour Support Practitioner

Multidisciplinary | Assessment-driven | Governance-focused

Chady supports individuals through:

Chady is a highly experienced psychologist whose work spans both public and private sectors. At Affective Care, he delivers integrated behavioural and psychological services, supporting clients of all ages through assessment, therapy, and tailored intervention.

Known for his leadership within multidisciplinary teams, Chady brings structure, insight, and consistency to complex presentations. His expertise includes early intervention, rehabilitation, and complex case management, with a strong commitment to clinical governance and quality care.

Chady’s work is grounded in evidence-based practice and collaborative problem-solving. He supports individuals, families, and teams to navigate complexity with clarity, ensuring care remains ethical, coordinated, and effective.

Miray El-Hachem

Miray El-Hachem

Positive Behaviour Therapist & Registered Counsellor (ACA Level 2)

Holistic | Education-informed | Adolescent-focused

Miray supports individuals through:

Miray brings over 20 years of experience in education into her clinical work as a Positive Behaviour Therapist and Registered Counsellor. Her practice integrates behavioural science with a deep understanding of human development, particularly during adolescence.

She takes a holistic approach, blending structure with empathy to support individuals through behavioural challenges. Miray’s work is grounded in understanding the whole person—their environment, relationships, and emotional world.

Through compassion and insight, Miray supports individuals to develop self-awareness, regulation, and confidence. Her practice reflects a balance of science and humanity, creating space for growth that feels both supported and respectful.

Anabell Beattie-Bowers

Anabell Beattie-Bowers

Registered Psychologist

Relational | Empowerment-focused | Trauma-aware

Anabelle supports children and adults through:

Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.

Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.

Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.

Brandon Boumelhem

Brandon Boumelhem

Occupational Therapist

Functional independence | Strengths-based | NDIS-focused

Brandon supports individuals through:

Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.

His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.

Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.

Natalie Soto

Natalie Soto

Registered Psychologist | PBS

Bilingual | Assessment-focused | Person-centred

Natalie supports children and adults through:

Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.

She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.

Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.

Edric Limbo

Edric Limbo

Speech-Language Pathologist

Rehabilitation-focused | Goal-driven | Community-oriented

Edric supports individuals through:

Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.

His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.

Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.

Heather Pinel

Heather Pinel

Positive Behaviour Support Practitioner & Registered Counsellor

Trauma-informed | Neuroscience-integrated | Relational

Heather supports individuals through:

Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.

Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.

Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.

Charbel Azzi

Charbel Azzi

Speech-Language Pathologist

Communication | Connection | Technology-enhanced

Charbel supports children and adults through:

Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.

Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.

Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.

Nisreen El-Saidi

Nisreen El-Saidi

Positive Behaviour Support Practitioner

Grace Boutros

Grace Boutros

Positive Behaviour Support Practitioner

Shayma Sadek

Shayma Sadek

Positive Behaviour Support Practitioner

Ali Bazzi

Ali Bazzi

Positive Behaviour Support Practitioner

Areeba Chaudhry

Areeba Chaudhry

Casual Allied Health Assistant

Joana Suh

Joana Suh

Paediatric Occupational Therapist

Neurodiversity-affirming | Strengths-based | Mental health-focused

Joana supports children, adolescents, and adults through:

Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.

Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.

Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.

Rita Dagher

Rita Dagher

Psychologist | Managing Director – Affective Care & Affective Health Services

Humanistic | Systems-led | Clinically grounded

Rita supports individuals, families, and communities through:

Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.

With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.

Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.