Empower Lives with Heart

Registered NDIS Provider

NDIS Plan Management, Across Australia

We pay your providers, handle invoices and track your budget — free, and available anywhere in Australia.

agent working on plan management

Registered NDIS
Provider

15 min

Free intro call
no paperwork to start

Why Us

Why Choose Our Plan Managers

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Free to You

Plan management is funded separately — it won’t touch your other supports.

Supported Independent Living (SIL) Icon

Fast Payments

We pay your providers promptly, so no one is left chasing invoices.

all ages

Any Provider

Use registered or non-registered providers — more choice, your way.

Support for Children, Adults and Older Adults

Real People

Multilingual plan managers who answer, not a faceless portal.

How It Works

Plan management, without the admin.

You choose your providers and supports; we handle the money behind the scenes — receiving invoices, claiming from the NDIS, paying providers and keeping your budget on track.

Providers send invoices to us, not to you.

We claim from the NDIS and pay providers promptly and correctly.

You get clear statements and budget updates, whenever you want them.

ndis plan management australia
WHO WE SUPPORT

Plan management for every participant

If you have plan management in your NDIS plan — or want to add it — we can help, wherever you are in Australia.

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New to the NDIS

Hands-on help with showering, dressing, transfers and mobility at home.

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Busy Families
Less paperwork, so you can focus on your loved one.
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Switching Managers

Consistent personal care and routines that support recovery and safety.

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Self-Managers

Keep flexibility, lose the admin and the claiming.

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Want More Choice
Use non-registered providers, not just registered ones.
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Multilingual Families

Support and statements in a language you’re comfortable with.

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Rural & Regional
Full plan management by phone and portal, anywhere.
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Support Coordinators

Predictable, respectful personal care that follows familiar routines.

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Budget-Conscious

Clear budget tracking so funds last the whole plan.

BUILT ON TRUST & PROFESSIONAL STANDARDS

The credentials, in plain terms

RD
Rita Dagher
Registered Psychologist • CEO
A psychology-led provider, so the whole plan is handled with care.
National_Disability_Insurance_Scheme
NDIS Certified_col
Ahpra and National Boards
Australian Counselling Association (ACA)
Occupational Therapy Australia
Australian Physiotherapy Association (APA)
NSW Education Standards Authority
speech_pathology

NDIS-registered provider working to the NDIS Practice Standards.

Accurate claiming and prompt provider payments.

Clear, transparent budget statements you can trust.

Culturally inclusive, multilingual team (English, Arabic, Mandarin).

OUR HAPPY PARTICIPANTS

Less paperwork, more peace of mind

What we help with

What a plan manager does?

Across Sydney, we support the whole person, with care that’s practical, respectful and shaped around real routines and preferences.

Pay Your Providers

Receiving invoices and paying providers promptly.

Claim From the NDIS

Accurate claiming against the right budgets.

Track Your Budget

Clear statements so funds last the whole plan.

More Provider Choice

Use registered and non-registered providers.

Simple Statements

Easy-to-read updates whenever you want them.

Real Support

A person to call when you have a question.

PEACE OF MIND
Accurate, on-time and transparent.
AUSTRALIA-WIDE

IPlan management anywhere.

Remote plan management for metro, regional and remote Australia.

States & Territories
City & Regional

Not sure if we cover your area?

Plan management works by phone and portal, so we can support you wherever you are in Australia.

Are you using Care Plans the right way?

About / Our Commitment

Affective Care is a psychology-led, registered NDIS provider. Our plan managers take the money stress out of the NDIS — paying providers, claiming accurately and keeping your budget clear — so you keep choice, control and peace of mind.

Happy adult woman visiting her elderly mother at home

Plan, Self or Agency-Managed?

Plan management gives you the best of both worlds:

  • More choice than agency-managed (any provider).
  • Less admin than self-managing your own claims.
  • Funded separately by the NDIS — free to you.
funding Plan management sydney

NDIS Funding for Plan Management

  • Plan management is funded separately under Improved Life Choices.
  • It’s free to you — it doesn’t come out of your other supports.
  • Not in your plan yet? You can request it at your next plan review.
How it works

Getting started is simple

Three steps from first call to fully managed — including easy switching.

1

Free consult

Tell us about your plan on a free call — new or switching.

2

Quick setup

We set you up and, if switching, handle the changeover.

3

We take over

Send us invoices — we claim, pay and keep you updated.

Ready to hand over the paperwork?

Whether you’re a participant, family member, support coordinator or LAC, switching or starting plan management is simple. Tell us about the plan and we’ll set things up quickly.

Fill in our short form or call us — we respond quickly and have immediate availability.

agency managing the ndis plan
practical OT services
Occupational Therapy build skills
PARTICIPANTS & FAMILIES

Say goodbye to invoice stress.

We handle the money side of your NDIS plan — paying providers, claiming accurately and tracking your budget — for free, in plain language, in your language, anywhere in Australia.

  • Free to you — funded separately.
  • Use any provider you like.
  • Multilingual, real-person support.
COORDINATORS, LACs & REFERRERS

A plan manager you can rely on.

Refer with confidence. We onboard quickly Australia-wide, pay providers promptly, claim accurately, and keep clear records and communication for your participants.

  • Fast, nationwide onboarding.
  • Prompt payments, accurate claims.
  • Clear statements and easy switching.
We're ready when you are

Let us handle the money side

Get free NDIS plan management anywhere in Australia — prompt payments, accurate claims and a clear budget. Immediate availability, no waitlist.

Mon–Fri · 9am – 5pm · No waitlist

FAQ

Plan Management — Common Questions

A plan manager looks after the money side of your NDIS plan — receiving invoices, claiming from the NDIS, paying your providers and tracking your budget — so you get your supports without the paperwork.

Nothing. Plan management is funded separately by the NDIS under Improved Life Choices, so it doesn’t come out of your other supports — it’s free to you.

Plan management handles the money — paying providers and tracking your budget. Support coordination helps you understand your plan and connect the right supports. They’re separate NDIS supports, and you can have both.

Yes. With plan management you can use both registered and non-registered NDIS providers, giving you more choice than being agency-managed.

You can request plan management at your planning meeting or next plan review. It’s funded separately, so it won’t reduce your other supports. We can help you ask for it.

Yes, and it’s easy. We handle the changeover so there’s no gap in payments to your providers. Just get in touch and we’ll take care of it.

Yes. Our team includes English, Arabic and Mandarin speakers, and we can provide statements and support in a way that suits you.

We have immediate availability and no waitlist. Book a free 15-minute call and we’ll get you set up quickly.

Learn More on Our Blog & Newsletter

Subscribe to Affective Care's Newsletter.

NDIS improved Daily Living

Understanding the NDIS can feel like learning a new language, especially when you encounter terms like NDIS Improved Daily Living, CB Daily Activity supports, or NDIS capacity building. Many people hear “Improved Daily Living” and assume it simply means getting day-to-day support. In reality, its purpose is completely different. NDIS Improved Daily Living sits within Capacity Building […]

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NDIS Daily Assistance with Life

Navigating the NDIS can be confusing, especially when it comes to Core Supports and what Assistance with Daily Life actually covers. Many people living with disability tell us this part of their plan feels familiar, but the rules, flexibility, and real-life examples often aren’t explained clearly.  NDIS Assistance with Daily Life is the Core Supports category that […]

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PROGRAMS / RELATED SERVICES

Plan management pairs well with support coordination, and with our other supports — personal care, Supported Independent Living, therapy (psychology, OT, speech, PBS) and core supports. You choose what you use; your plan management stays free and independent. 

Plan Management Australia — Book a Session

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Jessica Boumelhem

Jessica Boumelhem

Advanced Behaviour Support Practitioner | PBS Manager

NDIS-aligned | Systems-aware | Values-led

Jessica supports individuals and teams through:

Jessica brings over two decades of experience as an educator and a strong foundation in psychology to her role as an Advanced Behaviour Support Practitioner. As PBS Team Manager, she leads with clarity and accountability, ensuring practice aligns with both NDIS standards and ethical, person-centred care.

Her approach is holistic and collaborative, taking into account sensory, environmental, emotional, and relational factors that influence behaviour. Jessica works closely with individuals, families, and support teams to ensure behaviour support plans reflect personal values, lived experience, and real-world contexts.

Jessica’s leadership supports consistency, quality, and confidence across multidisciplinary teams. Her work ensures behaviour support is not just compliant, but compassionate, practical, and genuinely empowering.

Chady Aoun

Chady Aoun

Senior Psychologist and Behaviour Support Practitioner

Multidisciplinary | Assessment-driven | Governance-focused

Chady supports individuals through:

Chady is a highly experienced psychologist whose work spans both public and private sectors. At Affective Care, he delivers integrated behavioural and psychological services, supporting clients of all ages through assessment, therapy, and tailored intervention.

Known for his leadership within multidisciplinary teams, Chady brings structure, insight, and consistency to complex presentations. His expertise includes early intervention, rehabilitation, and complex case management, with a strong commitment to clinical governance and quality care.

Chady’s work is grounded in evidence-based practice and collaborative problem-solving. He supports individuals, families, and teams to navigate complexity with clarity, ensuring care remains ethical, coordinated, and effective.

Miray El-Hachem

Miray El-Hachem

Positive Behaviour Therapist & Registered Counsellor (ACA Level 2)

Holistic | Education-informed | Adolescent-focused

Miray supports individuals through:

Miray brings over 20 years of experience in education into her clinical work as a Positive Behaviour Therapist and Registered Counsellor. Her practice integrates behavioural science with a deep understanding of human development, particularly during adolescence.

She takes a holistic approach, blending structure with empathy to support individuals through behavioural challenges. Miray’s work is grounded in understanding the whole person—their environment, relationships, and emotional world.

Through compassion and insight, Miray supports individuals to develop self-awareness, regulation, and confidence. Her practice reflects a balance of science and humanity, creating space for growth that feels both supported and respectful.

Anabell Beattie-Bowers

Anabell Beattie-Bowers

Registered Psychologist

Relational | Empowerment-focused | Trauma-aware

Anabelle supports children and adults through:

Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.

Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.

Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.

Brandon Boumelhem

Brandon Boumelhem

Occupational Therapist

Functional independence | Strengths-based | NDIS-focused

Brandon supports individuals through:

Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.

His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.

Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.

Natalie Soto

Natalie Soto

Registered Psychologist | PBS

Bilingual | Assessment-focused | Person-centred

Natalie supports children and adults through:

Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.

She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.

Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.

Edric Limbo

Edric Limbo

Speech-Language Pathologist

Rehabilitation-focused | Goal-driven | Community-oriented

Edric supports individuals through:

Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.

His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.

Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.

Heather Pinel

Heather Pinel

Positive Behaviour Support Practitioner & Registered Counsellor

Trauma-informed | Neuroscience-integrated | Relational

Heather supports individuals through:

Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.

Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.

Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.

Charbel Azzi

Charbel Azzi

Speech-Language Pathologist

Communication | Connection | Technology-enhanced

Charbel supports children and adults through:

Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.

Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.

Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.

Nisreen El-Saidi

Nisreen El-Saidi

Positive Behaviour Support Practitioner

Grace Boutros

Grace Boutros

Positive Behaviour Support Practitioner

Shayma Sadek

Shayma Sadek

Positive Behaviour Support Practitioner

Ali Bazzi

Ali Bazzi

Positive Behaviour Support Practitioner

Areeba Chaudhry

Areeba Chaudhry

Casual Allied Health Assistant

Joana Suh

Joana Suh

Paediatric Occupational Therapist

Neurodiversity-affirming | Strengths-based | Mental health-focused

Joana supports children, adolescents, and adults through:

Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.

Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.

Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.

Rita Dagher

Rita Dagher

Psychologist | Managing Director – Affective Care & Affective Health Services

Humanistic | Systems-led | Clinically grounded

Rita supports individuals, families, and communities through:

Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.

With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.

Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.