Empowering Lives
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Discover stories, tips, and expert advice to help you navigate the NDIS, build independence, and feel supported every step of the way.

Stay Informed, Stay Empowered

Level 2 vs Specialist Support Coordination

NDIS support coordination can help participants understand their plan, connect with providers, and build more confidence using their supports. But not every participant needs the same level of support coordination.  Some participants may need Level 2 Support Coordination, also called Coordination of Supports. Others may need Specialist Support Coordination, commonly known as Level 3 Support Coordination.   The difference usually […]

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Billable activities in NDIS Support Coordination

Understanding billable activities in NDIS Support Coordination is important for participants, families, carers, Support Coordinators, Plan Managers and providers.   Support Coordination can be incredibly valuable when it helps a participant understand their NDIS plan, connect with suitable providers, coordinate services and build confidence using their funded supports.  But one of the most common questions people ask is: what can a Support Coordinator actually bill for?  The […]

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Psychology and the NDIS complete guide for participants

Psychology supports can play a meaningful role in helping NDIS participants build skills, manage emotions, strengthen relationships, and work towards their individual goals.   When psychology is clearly linked to disability-related needs, it is commonly funded through capacity-building supports such as Improved Daily Living.  Despite this, many people living with disability, families, and support coordinators are unsure […]

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Therapies for Autism under NDIS

Many families, carers and participants search for therapies for autism under NDIS because they want to understand what support may be available, how therapy funding works, and which services may suit their goals.  Autism can affect communication, sensory processing, emotional regulation, social interaction, learning, routines and daily living skills in different ways. Some people living with autism may need support […]

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Working with NDIS providers and support coordinators

Choosing the right NDIS providers and support coordinators can be one of the most important parts of using your NDIS plan with confidence. The right support team can help you access services that match your needs, respect your choices, and support your long-term goals.  Many people living with disability, parents, and carers worry about how to choose an NDIS provider, […]

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NDIS Hourly Rate for Support Workers

Understanding the NDIS Hourly Rate for Support Workers can help participants, families and carers make informed choices about their supports, service agreements and NDIS budgets. ‘  Whether you are arranging help at home, personal care, community access, overnight support or high-intensity support, the hourly rate can change depending on the type of support, time of day, day of […]

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Best NDIS Provider in Campsie

Best NDIS providers in Campsie are not defined by one simple ranking. The right provider is the one that understands your goals, offers the supports in your NDIS plan, communicates clearly, respects your choice and control, and can provide reliable local support in Campsie NSW 2194.  For participants, families, carers and support coordinators, choosing an NDIS provider can involve many […]

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New NDIS Changes in 2026

The National Disability Insurance Scheme is set for another year of major reform, with participants, families, carers and providers closely watching changes to planning, assessments, pricing, eligibility and provider compliance.  The latest update from the National Disability Insurance Agency confirms that new framework planning will now begin from 1 April 2027, after earlier updates had pointed to a mid-2026 start.   […]

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Parent training and coaching in behaviour therapy

Supporting a child who displays challenging behaviours can feel emotional, tiring, and deeply personal. Many parents and carers try different strategies at home, often wondering whether they are doing “enough” or responding in the right way.  Parent training behaviour therapy offers a practical, evidence-based way to support children and families.   Instead of focusing only on the […]

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NDIS Quotes from Registered Providers

NDIS price quotes from registered providers should clearly explain what support will be delivered, how the price is calculated, and what the participant may be charged for. When an NDIS participant, family member, carer, Support Coordinator, or Plan Manager receives a quote, it should be easy to understand before services begin. A standard NDIS quote […]

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Positive Behaviour Support vs Positive Behaviour Therapy

If you are trying to understand the difference between NDIS Positive Behaviour Support and positive behaviour therapy, you are not alone.   Many families, support coordinators, and people living with disability hear terms like behaviour support, behaviour therapy, or psychology under the NDIS without a clear explanation.  In simple terms, NDIS Positive Behaviour Support is a specialised service designed to understand and […]

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NDIS pricing arrangements and price limits in 2026

Many people still search for the NDIS Price Guide, but the official document is now called the NDIS Pricing Arrangements and Price Limits.   It helps participants, families, Support Coordinators, Plan Managers, and providers understand how NDIS price controls work, while the NDIS Support Catalogue shows the current price limits, support items, and claim types linked to those supports.   Price […]

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Tailored interventions designed to enhance the quality of life for participants by reducing challenging behaviours through person-centred strategies.

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Supported Independent Living (SIL)

Supported Independent Living (SIL) provides 24/7 personalised support, helping NDIS participants develop independence, daily living skills, and safe, shared housing options.

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News & Events

Specialist Support Coordination Level 3

Navigating the NDIS can feel demanding at the best of times. When life becomes unstable, unsafe, or overwhelming, that complexity can quickly escalate into crisis.   Many people living with disabilities, and the families who support them, reach a point where standard supports are no longer enough to hold everything together.  Moreover, you might be dealing […]

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Living Independently with a Disability

Independent living means living on your own. Independent living can be achieved with or without a disability. Independent living may include assisted living, supported independent living, and other types of support services available to those who need them. This blog post will discuss different ways to live independently through NDIS Australia! Independent Living Facilities Independent […]

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Jessica Boumelhem

Jessica Boumelhem

Advanced Behaviour Support Practitioner | PBS Manager

NDIS-aligned | Systems-aware | Values-led

Jessica supports individuals and teams through:

Jessica brings over two decades of experience as an educator and a strong foundation in psychology to her role as an Advanced Behaviour Support Practitioner. As PBS Team Manager, she leads with clarity and accountability, ensuring practice aligns with both NDIS standards and ethical, person-centred care.

Her approach is holistic and collaborative, taking into account sensory, environmental, emotional, and relational factors that influence behaviour. Jessica works closely with individuals, families, and support teams to ensure behaviour support plans reflect personal values, lived experience, and real-world contexts.

Jessica’s leadership supports consistency, quality, and confidence across multidisciplinary teams. Her work ensures behaviour support is not just compliant, but compassionate, practical, and genuinely empowering.

Chady Aoun

Chady Aoun

Senior Psychologist and Behaviour Support Practitioner

Multidisciplinary | Assessment-driven | Governance-focused

Chady supports individuals through:

Chady is a highly experienced psychologist whose work spans both public and private sectors. At Affective Care, he delivers integrated behavioural and psychological services, supporting clients of all ages through assessment, therapy, and tailored intervention.

Known for his leadership within multidisciplinary teams, Chady brings structure, insight, and consistency to complex presentations. His expertise includes early intervention, rehabilitation, and complex case management, with a strong commitment to clinical governance and quality care.

Chady’s work is grounded in evidence-based practice and collaborative problem-solving. He supports individuals, families, and teams to navigate complexity with clarity, ensuring care remains ethical, coordinated, and effective.

Miray El-Hachem

Miray El-Hachem

Positive Behaviour Therapist & Registered Counsellor (ACA Level 2)

Holistic | Education-informed | Adolescent-focused

Miray supports individuals through:

Miray brings over 20 years of experience in education into her clinical work as a Positive Behaviour Therapist and Registered Counsellor. Her practice integrates behavioural science with a deep understanding of human development, particularly during adolescence.

She takes a holistic approach, blending structure with empathy to support individuals through behavioural challenges. Miray’s work is grounded in understanding the whole person—their environment, relationships, and emotional world.

Through compassion and insight, Miray supports individuals to develop self-awareness, regulation, and confidence. Her practice reflects a balance of science and humanity, creating space for growth that feels both supported and respectful.

Anabell Beattie-Bowers

Anabell Beattie-Bowers

Registered Psychologist

Relational | Empowerment-focused | Trauma-aware

Anabelle supports children and adults through:

Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.

Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.

Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.

Brandon Boumelhem

Brandon Boumelhem

Occupational Therapist

Functional independence | Strengths-based | NDIS-focused

Brandon supports individuals through:

Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.

His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.

Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.

Natalie Soto

Natalie Soto

Registered Psychologist | PBS

Bilingual | Assessment-focused | Person-centred

Natalie supports children and adults through:

Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.

She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.

Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.

Edric Limbo

Edric Limbo

Speech-Language Pathologist

Rehabilitation-focused | Goal-driven | Community-oriented

Edric supports individuals through:

Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.

His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.

Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.

Heather Pinel

Heather Pinel

Positive Behaviour Support Practitioner & Registered Counsellor

Trauma-informed | Neuroscience-integrated | Relational

Heather supports individuals through:

Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.

Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.

Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.

Charbel Azzi

Charbel Azzi

Speech-Language Pathologist

Communication | Connection | Technology-enhanced

Charbel supports children and adults through:

Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.

Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.

Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.

Nisreen El-Saidi

Nisreen El-Saidi

Positive Behaviour Support Practitioner

Grace Boutros

Grace Boutros

Positive Behaviour Support Practitioner

Shayma Sadek

Shayma Sadek

Positive Behaviour Support Practitioner

Ali Bazzi

Ali Bazzi

Positive Behaviour Support Practitioner

Areeba Chaudhry

Areeba Chaudhry

Casual Allied Health Assistant

Joana Suh

Joana Suh

Paediatric Occupational Therapist

Neurodiversity-affirming | Strengths-based | Mental health-focused

Joana supports children, adolescents, and adults through:

Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.

Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.

Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.

Rita Dagher

Rita Dagher

Psychologist | Managing Director – Affective Care & Affective Health Services

Humanistic | Systems-led | Clinically grounded

Rita supports individuals, families, and communities through:

Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.

With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.

Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.