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How to apply for NDIS Funding for Positive Behaviour Support

Applying for NDIS funding for Positive Behaviour Support can feel overwhelming, especially when behaviours are affecting safety, routines, relationships, learning, community access or daily life.  

Families, carers, support coordinators and participants may know that support is needed, but may not be sure what to ask for, what evidence to provide or where behaviour support fits within an NDIS plan. 

Positive Behaviour Support, often called PBS, is designed to understand why behaviours happen and what a person may be trying to communicate through those behaviours.

It is not about blaming the person or simply trying to stop behaviour. 

It is about understanding needs, reducing distress, improving quality of life and helping the person and their support network feel safer, calmer and more supported. 

The NDIS may fund Positive Behaviour Support (PBS) when it is related to a participant’s disability support needs and meets NDIS funding requirements.

This usually means showing how behaviours affect daily life, what support is needed, why that support is connected to the participant’s disability and how Positive Behaviour Support may help the person work towards their goals. 

This guide explains how to apply for NDIS Positive Behaviour Support funding, what evidence may help, what funding may cover and how to choose a suitable behaviour support practitioner.

 

Applying for NDIS PBS Funding

 

Direct Answer: How Do I Apply for NDIS Funding for Positive Behaviour Support?

To apply for NDIS funding for Positive Behaviour Support, gather evidence that shows disability-related behaviour support needs and how behaviours affect daily life, safety and wellbeing.

You can request behaviour support funding during a new plan meeting, plan review or reassessment, and include reports, behaviour records or a quote from a suitable Positive Behaviour Support provider.

A strong request usually explains: 

  • What behaviours are occurring
  • How often they happen
  • What may trigger or increase the behaviours
  • How the behaviours affect the participant and others
  • What support has already been tried
  • Why Positive Behaviour Support is needed now
  • How PBS connects to the participant’s NDIS goals
  • What funding may be needed for assessment, planning, implementation, training and review 

 

The more clearly the request explains functional impact and disability-related support needs, the easier it may be for the NDIS to understand why behaviour support is being requested.

Start Your Positive Behaviour Support Journey
Our team can guide you through PBS options with calm, person-centred support.

What is Positive Behaviour Support

 

What is Positive Behaviour Support Under the NDIS?

Positive Behaviour Support under the NDIS is a person-centred approach that helps understand behaviours of concern and develop practical strategies to support the person in safer, more respectful and more meaningful ways. 

Behaviours of concern may include behaviours that create risk, distress, harm or barriers to daily life.

These behaviours may affect the person’s ability to participate at home, at school, at work, in the community or in relationships.

They may also affect family members, carers, support workers or others around the person. 

Positive Behaviour Support looks beyond the behaviour itself. It asks: 

  • What is the person communicating?
  • What need is not being met?
  • What triggers may be involved?
  • What environment changes could help?
  • What skills could be taught or strengthened?
  • What support does the person need to feel safe?
  • How can the support team respond in a consistent and respectful way? 

 

PBS may support people living with autism, intellectual disability, acquired brain injury, psychosocial disability, developmental delay, communication difficulties or other disabilities.

It may be helpful when behaviours are linked to unmet needs, distress, sensory overload, communication challenges, trauma, pain, anxiety, routine changes or environmental factors.

behaviour support plan NDIS provider may develop strategies that support the participant, family, carers and support workers.

These strategies may focus on prevention, communication, emotional regulation, skill-building, safer responses, environmental adjustments and reducing the use of restrictive practices where relevant. 

The goal of Positive Behaviour Support is not to control the person.

The goal is to understand the person, improve quality of life and create safer support around them.

 

Can NDIS Fund Positive Behaviour Support

 

Can the NDIS Fund Positive Behaviour Support? 

The NDIS may fund Positive Behaviour Support when it is considered related to the participant’s disability support needs and meets the NDIS funding criteria.

Funding is not automatic and depends on the participant’s individual circumstances, goals, plan and evidence. 

This is why it is important to avoid thinking of PBS funding as something that is approved simply because a person has a diagnosis.

A diagnosis may be part of the evidence, but the NDIS usually looks at functional impact.

This means the focus is on how the disability affects daily life and what support is needed because of that impact. 

For example, a participant may need NDIS behaviour support funding if behaviours are affecting: 

  • Safety at home or in the community
  • Daily routines such as showering, eating, sleeping or attending appointments
  • School, work or day program participation
  • Relationships with family, carers or housemates
  • Access to community activities
  • Emotional wellbeing
  • Support worker safety and consistency
  • Use of restrictive practices
  • Risk of accommodation breakdown
  • Risk of hospital presentation or service withdrawal 

 

The request should explain why Positive Behaviour Support Planning is reasonable and necessary for the participant’s disability-related needs.

It should also show how PBS may help the participant build skills, reduce distress, improve participation or receive safer and more consistent support. 

A helpful way to frame the request is: 

“The participant requires Positive Behaviour Support because behaviours linked to their disability are affecting daily life, safety and participation.

PBS is needed to assess the reasons for the behaviour, develop practical strategies, support the care team and improve the participant’s quality of life.”

 

What NDIS Funding Category is PBS Under

 

What NDIS Funding Category is Positive Behaviour Support Under? 

Positive Behaviour Support is often linked to Capacity Building supports, particularly behaviour support or Improved Relationships NDIS funding, depending on how the participant’s plan is written. 

Capacity Building supports are designed to help participants build skills, independence and participation. Behaviour support may appear in a plan under wording such as: 

  • Improved Relationships
  • Specialist Behaviour Intervention Support
  • Behaviour Support
  • Behaviour Support Plan
  • Capacity Building
  • NDIS Improved Daily Living, depending on the plan and support type
  • Therapy or assessment-related wording, depending on the participant’s plan 

 

Plan wording matters. Some participants may have a specific behaviour support budget.

Others may have broader Capacity Building funding that needs to be checked carefully before booking services. 

If you are not sure whether your plan can be used for Positive Behaviour Support, speak with your support coordinator, plan manager, Local Area Coordinator, planner or behaviour support provider.

They can help you check the wording of your plan and understand whether PBS can be accessed or whether a plan reassessment may be needed. 

It is important to use careful language here. Instead of saying “NDIS will fund PBS,” it is safer and more accurate to say: 

“The NDIS may fund Positive Behaviour Support when it is related to a participant’s disability support needs and included in their plan.”

Refer a Participant for Behaviour Support
Support coordinators, families and carers can refer a participant for PBS related to disability support needs and daily life challenges.

Step 1 Identify the need for Behaviour Support

 

Step 1: Identify the Need for Behaviour Support 

Start by writing down why Positive Behaviour Support is being requested. 

This does not need to be written in complex language. It should explain what is happening in everyday life. For example: 

  • The participant becomes distressed during personal care.
  • The participant may leave the home or service without awareness of safety risks.
  • The participant may become overwhelmed in noisy or busy environments.
  • The participant may refuse essential daily activities because of anxiety or communication difficulties.
  • The participant may hurt themselves or others when distressed.
  • Family members or support workers are unsure how to respond safely.
  • Current strategies are no longer working.
  • There are concerns about restrictive practices.
  • There is a risk of school, work, day program or accommodation breakdown. 

 

Try to explain the behaviour in a respectful way. Avoid blaming words.

Instead of saying “the participant is aggressive,” you may say “the participant may hit, push or shout when overwhelmed, especially during transitions or when communication is unclear.” 

This helps the NDIS and support providers understand the behaviour as a sign of distress, unmet need or communication difficulty rather than a personal flaw.

Behaviour support is often more effective when families and carers feel confident, which is why parent training and coaching in behaviour therapy can be an important part of practical daily support.

 

Step 2 Gather Evidence for PBS Funding

 

Step 2: Gather Evidence for Positive Behaviour Support Funding 

Evidence is one of the most important parts of an NDIS funding request for behaviour support.

The NDIS may need information that shows why PBS is needed and how behaviours are affecting daily life. 

Helpful evidence may include: 

  • Therapy reports
  • Psychology reports
  • Occupational therapy reports
  • Speech therapy reports
  • Functional behaviour assessment information
  • Behaviour tracking notes
  • Incident records
  • School reports
  • Day program reports
  • Support worker observations
  • Family or carer statements
  • Medical or allied health letters
  • Risk assessments
  • Previous behaviour support plans
  • PBS Restrictive practice documentation, where relevant
  • Provider recommendations
  • A behaviour support quote 

 

The evidence should show more than the behaviour itself. It should explain the impact of the behaviour and why specialist behaviour support may help. 

For example, evidence may explain: 

  • Frequency of behaviours
  • Intensity of behaviours
  • Triggers or patterns
  • Impact on safety
  • Impact on daily living
  • Impact on family or carers
  • Impact on community access
  • Impact on relationships
  • Current supports being used
  • Gaps in current support
  • Risks if PBS is not provided
  • Expected outcomes from behaviour support 

 

If possible, gather evidence from more than one setting. 

Behaviour may look different at home, in the community, at school, in supported accommodation or during appointments.

A wider picture can help show the participant’s real support needs.

 

Step 3 Connect the Request to the Participants Goal

 

Step 3: Connect the Request to the Participant’s NDIS Goals 

NDIS funding requests are usually stronger when they connect clearly to the participant’s goals. PBS should not be described only as a crisis response.

It should also be linked to quality of life, participation, communication, relationships, independence and safety. 

For example, Positive Behaviour Support may connect to goals such as: 

  • Building independence at home
  • Improving emotional regulation
  • Developing communication skills
  • Accessing the community safely
  • Improving relationships
  • Participating in school, work or day programs
  • Building daily living skills
  • Reducing distress
  • Supporting safer routines
  • Maintaining stable accommodation
  • Reducing the need for restrictive practices 

 

A simple goal-based explanation could be: 

“Positive Behaviour Support is needed to help the participant build safer routines, reduce distress during daily activities and increase their ability to participate in the community with appropriate support.” 

This type of wording helps connect PBS to the person’s life, not just the behaviour.

 

Step 4 Ask for Support in Plan Meeting or Review

 

Step 4: Ask for Behaviour Support in a Plan Meeting, Review or Reassessment 

You can request Positive Behaviour Support funding during a new NDIS plan meeting, plan review or plan reassessment.

If the participant’s needs have changed, or if behaviours have increased, it may be helpful to request a reassessment with updated evidence. 

During the meeting or request, explain: 

  • What behaviours are occurring
  • How they affect daily life
  • Why current supports are not enough
  • What risks are involved
  • What support is being requested
  • How PBS connects to the participant’s goals
  • What evidence supports the request
  • What may happen if support is not provided 

 

It may help to use clear, practical language such as: 

“We are requesting behaviour support funding because the participant’s disability-related behaviours are affecting safety, daily routines and community participation.

A Positive Behaviour Support practitioner is needed to complete an assessment, develop strategies, support the team and review progress.” 

If the participant has a support coordinator, they may help prepare for the meeting, organise reports, gather provider quotes and explain how the request connects to the participant’s goals and support needs.

 

Step 5 Request PBS Quote or Provider Recommendation

 

Step 5: Request a Behaviour Support Quote or Provider Recommendation 

behaviour support quote NDIS request can help show what level of funding may be needed.

A quote from a NDIS Positive Behaviour Support provider may outline the estimated hours and the type of work involved. 

A behaviour support quote may include: 

  • Intake and information gathering
  • Observation across settings
  • Functional behaviour assessment
  • Stakeholder meetings
  • Interim behaviour support plan, if needed
  • Comprehensive behaviour support plan
  • Implementation support
  • Training for family, carers or support workers
  • Progress reviews
  • Reporting
  • Restrictive practice reduction planning, where relevant 

 

A quote should be linked to the participant’s support needs and goals. It should not simply list hours.

It should explain why those supports may be needed and what outcomes they are intended to support. 

For example, the quote may explain that funding is needed for assessment, plan development and implementation because the participant’s behaviours are affecting safety, care routines and community access.

 

Step 6 Choose Suitable NDIS PBS Practitioner

 

Step 6: Choose a Suitable NDIS Behaviour Support Practitioner 

Choosing the right NDIS behaviour support practitioner is important.

Positive Behaviour Support can involve sensitive information, complex situations and collaboration with multiple people in the participant’s life. 

When choosing a Positive Behaviour Support provider, consider whether they: 

  • Are suitable to provide NDIS behaviour support
  • Understand disability-related behaviour needs
  • Use person-centred and trauma-informed approaches
  • Listen to the participant and family
  • Communicate clearly with support teams
  • Provide practical strategies for daily life
  • Understand restrictive practice requirements, where relevant
  • Can work with support coordinators and allied health teams
  • Provide clear reports and plans
  • Review strategies when needs change 

 

It can also help to ask: 

  • What is your experience with this type of behaviour support need?
  • How do you involve the participant and family?
  • What does your assessment process include?
  • How do you develop behaviour support plans?
  • Do you provide training for support workers?
  • How often do you review the plan?
  • Can you provide NDIS-related reports or recommendations?
  • Do you offer telehealth Positive Behaviour Support if needed? 

 

A good PBS provider should help the support network understand the person behind the behaviour.

The process should feel respectful, collaborative and focused on quality of life.

 

What evidence helps support an NDIS PBS Funding Request

 

What Evidence Helps Support an NDIS PBS Funding Request? 

Evidence should show why Positive Behaviour Support is needed and how it relates to the participant’s disability support needs.

It does not need to be perfect, but it should be clear, current and practical. 

Evidence Type 

What It Helps Show 

Functional behaviour assessment 

Why behaviours may be happening and what support may be needed 

Therapy reports 

Functional impact, support needs and professional recommendations 

Carer statement 

Daily impact at home and how behaviour affects family or carers 

Incident notes 

Frequency, intensity, triggers, risks and patterns 

School or program reports 

Behaviour in learning, work or community settings 

Support worker observations 

What happens during daily support and what strategies have been tried 

Provider quote 

Estimated hours, scope of work and expected outcomes 

Existing behaviour plan 

What has already been tried and what may need review 

Medical or allied health information 

Relevant health, communication, sensory or emotional factors 

Restrictive practice information 

Why safer, less restrictive strategies may be needed 

A strong evidence pack should answer these questions: 

  • What is happening?
  • When does it happen?
  • How often does it happen?
  • What might be causing or contributing to it?
  • How does it affect the participant’s life?
  • What risks are involved?
  • What has already been tried?
  • Why is specialist behaviour support needed?
  • What outcomes could PBS support?

 

What does NDIS PBS Funding usually Cover

 

What Does NDIS Behaviour Support Funding Usually Cover? 

NDIS behaviour support funding may cover different parts of the Positive Behaviour Support process, depending on the participant’s plan and needs. 

This may include: 

  • Behaviour support assessment
  • Functional behaviour assessment
  • Observation and information gathering
  • Interim behaviour support plan
  • Comprehensive behaviour support plan
  • Positive behaviour strategies
  • Communication and environmental strategies
  • Training for family, carers and support workers
  • Implementation support
  • Progress reviews
  • Reporting for plan reviews or reassessments
  • Support to reduce restrictive practices where relevant
  • Collaboration with therapists, coordinators, schools, day programs or accommodation providers 

 

Positive Behaviour Support is often most effective when it is not treated as a one-off report.

A plan needs to be understood, implemented and reviewed. Families, carers and support workers may need training and guidance so strategies are used consistently. 

For example, if a behaviour support plan recommends changes to routines, communication style or sensory supports, the people around the participant need to understand what to do and why it matters.

 

Interim vs Comprehensive Behaviour Support Plan

 

Interim vs Comprehensive Behaviour Support Plan 

There are two common types of behaviour support plans under the NDIS: an interim behaviour support plan and a comprehensive behaviour support plan. 

Plan Type 

Meaning 

Interim Behaviour Support Plan 

A short-term plan focused on immediate safety, prevention and reducing risk. 

Comprehensive Behaviour Support Plan 

A detailed plan based on assessment, designed to understand behaviour, improve quality of life, teach skills, support the environment and reduce restrictive practices over time. 

An interim behaviour support plan may be needed when there is an immediate risk or where restrictive practices are being used.

It focuses on keeping the person and others safe while more detailed assessment is completed. 

comprehensive behaviour support plan is more detailed.

It usually includes information about the participant, their communication, strengths, preferences, routines, triggers, behaviours of concern, proactive strategies, response strategies and ways to reduce restrictive practices where relevant.

A comprehensive plan should not simply list behaviours. It should help others understand the person’s needs and support them in a more consistent, respectful and effective way.

 

What if my Current Plan does not include PBS Funding

 

What If My Current NDIS Plan Does Not Include Behaviour Support Funding? 

If your current NDIS plan does not clearly include behaviour support funding, there may still be steps you can take. 

First, check your plan carefully. Look at your Capacity Building budget, Improved Relationships category, Improved Daily Living category and any therapy or behaviour support wording.

If you are unsure, ask your support coordinator, plan manager, Local Area Coordinator or provider to help you understand the plan. 

If PBS is not included, you may need to gather evidence and request a plan reassessment. This may be relevant if: 

  • Behaviours have increased
  • Risks have changed
  • Current supports are no longer enough
  • The participant’s circumstances have changed
  • Family or carers are under increased pressure
  • School, work, day program or accommodation is at risk
  • Restrictive practices are being used or considered
  • The participant needs specialist assessment and strategies 

 

You can also ask a Positive Behaviour Support provider for a quote or recommendation to support the request.

A provider may be able to explain what assessment, planning and implementation support may be needed. 

While waiting for a plan change or funding decision, keep records of behaviours, triggers, risks, incidents and current strategies.

This information may help show the need more clearly.

How to explain Behaviours of Concern to the nDIS

 

How to Explain Behaviours of Concern to the NDIS 

Explaining behaviours of concern can be difficult, especially for families and carers who do not want the participant to be judged.

It is important to describe behaviours respectfully and clearly. 

Try to focus on observable behaviour and daily impact. 

Instead of saying: 

“The participant is difficult and aggressive.” 

You could say: 

“When overwhelmed, the participant may shout, push items away or hit nearby surfaces. This often happens during transitions, personal care or when communication is unclear. The behaviour creates safety risks and affects daily routines.” 

Instead of saying: 

“They refuse to cooperate.” 

You could say: 

“The participant often becomes distressed during morning routines and may avoid showering, dressing or leaving the house. This affects personal care, appointments and community participation.” 

This type of wording helps show that behaviour has a reason. It also helps the NDIS understand how Positive Behaviour Support may help.

For readers wanting a broader introduction, our guide to positive behavior therapy explains how behaviour-focused support can help build safer routines and reduce distress.

Can children access PBS through the NDIS

 

Can Children Access Positive Behaviour Support Through the NDIS? 

Children may be able to access Positive Behaviour Support through the NDIS when behaviour support needs are related to their disability and included in their plan. 

For children, PBS may support: 

  • Emotional regulation
  • Communication
  • Transitions
  • Sensory needs
  • School participation
  • Family routines
  • Personal care routines
  • Social participation
  • Reducing distress
  • Supporting parents and carers with practical strategies 

 

For example, a child may become distressed during transitions, have difficulty communicating needs or become overwhelmed in busy environments.

Positive Behaviour Support can help understand what is contributing to the behaviour and develop strategies that support the child in a respectful and developmentally appropriate way. 

PBS for children should involve parents, carers and other key people in the child’s life. It should feel supportive, not blaming.

 

Can adults access PBS through the NDIS

 

Can Adults Access Positive Behaviour Support Through the NDIS?

Adults may also access Positive Behaviour Support when it is related to their disability support needs and included in their NDIS plan. 

For adults, PBS may support: 

  • Independent living
  • Shared living arrangements
  • SIL or supported accommodation
  • Community access
  • Relationships
  • Work or day program participation
  • Emotional regulation
  • Support worker consistency
  • Reducing restrictive practices
  • Building safer routines

 

For example, an adult in supported accommodation may need PBS if behaviours are affecting housemate relationships, staff safety, personal care, medication routines or community participation.

A behaviour support practitioner can work with the participant and support team to understand triggers, develop strategies and support more consistent care.

 

Can PBS reduce restrictive Practices

 

Can Positive Behaviour Support Reduce Restrictive Practices? 

Positive Behaviour Support can play an important role in reducing restrictive practices where they are being used or considered. Restrictive practices should not be treated as a long-term solution without proper review, safeguards and behaviour support planning. 

PBS can help by: 

  • Identifying why behaviours are happening
  • Reducing triggers
  • Improving communication
  • Teaching new skills
  • Changing environments
  • Supporting safer routines
  • Training support teams
  • Reviewing what is working
  • Reducing reliance on restrictive responses 

 

Where restrictive practices are involved, it is important to work with suitable behaviour support practitioners and follow NDIS Commission requirements.

 

How long does NDIS PBS Funding take

 

How Long Does NDIS Behaviour Support Funding Take? 

There is no single timeframe for NDIS behaviour support funding because each participant’s situation is different.

The timing may depend on the type of request, the plan review or reassessment process, the evidence provided and how the participant’s plan is currently written. 

To avoid delays, it may help to prepare: 

  • Current reports
  • Clear behaviour records
  • Carer or family statements
  • Support coordinator notes
  • Provider recommendations
  • A quote from a PBS provider
  • Explanation of risks and daily impact
  • Connection to NDIS goals 

NDIS PBS Funding Checklist 

Before requesting PBS funding NDIS support, gather as much relevant information as possible. 

Use this checklist: 

  • Current NDIS plan
  • Participant goals
  • Behaviour observations
  • Incident records
  • Therapy reports
  • Functional behaviour assessment, if available
  • Carer or family statement
  • Support worker notes
  • School, work or day program reports
  • Support coordinator notes
  • Provider quote
  • Existing behaviour support plan, if any
  • Information about restrictive practices, if relevant
  • Explanation of safety risks
  • Explanation of impact on daily life
  • Summary of current strategies and why more support is needed 

You do not need every item on this list before asking for support, but stronger evidence can help explain the need more clearly. 

KEY POINTS

  • PBS focuses on understanding the person behind the behaviour.
  • Strong evidence should show daily impact, risks and support needs.
  • Link PBS funding requests to the participant’s NDIS goals.
  • Behaviour support plans should be reviewed and updated over time.

How affective care can support

 

How Affective Care Can Support 

Affective Care provides emotionally-centred Positive Behaviour Support that focuses on the person behind the behaviour.

Our approach is calm, respectful and practical, with support designed around the participant’s needs, goals and daily life. 

Our team can work with participants, families, carers, support coordinators and support workers to better understand behaviour, reduce risk and build strategies that feel safe, human and person-centred. 

Affective Care may support with: 

  • Behaviour support assessments
  • Functional behaviour assessment
  • Interim behaviour support plans
  • Comprehensive behaviour support plans
  • Implementation guidance
  • Support worker and family collaboration
  • Practical behaviour strategies
  • NDIS-related reporting where appropriate
  • Telehealth Positive Behaviour Support options
  • Behaviour support for children and adults 

 

We understand that behaviour is often a sign of distress, unmet need, communication difficulty or overwhelm.

Our goal is to help participants and their support networks feel more informed, more confident and more supported. 

Need help understanding behaviour support funding? Contact Affective Care to discuss Positive Behaviour Support options. 

 

Moving forward with PBS Funding

 

Moving Forward with PBS Funding

Applying for NDIS funding for Positive Behaviour Support can feel stressful, especially when behaviours are affecting daily life, safety, family wellbeing or access to the community.

But a clear, evidence-based request can help explain why PBS is needed and how it may support the participant’s goals. 

The strongest requests usually explain the behaviour respectfully, show the functional impact, include relevant evidence and connect the support to the person’s NDIS goals.

Positive Behaviour Support should always focus on understanding the person, improving quality of life and building safer, more supportive environments. 

If you are unsure where to start, speak with your support coordinator, Local Area Coordinator, plan manager or a suitable Positive Behaviour Support provider.

With the right guidance, families, carers and participants can feel more prepared, more informed and more confident when requesting behaviour support funding through the NDIS. 

Have Questions About PBS Funding?
Speak with us today to discuss behaviour support, evidence, planning and possible next steps for children or adults.

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FAQ

You can request Positive Behaviour Support funding during a new plan meeting, plan review or plan reassessment. It helps to provide evidence showing how behaviours affect daily life, safety, relationships and participation. You may also include therapy reports, incident notes, carer statements and a provider quote.

The NDIS may fund Positive Behaviour Support when it is related to the participant’s disability support needs and meets NDIS funding requirements. Funding depends on the participant’s individual plan, goals, circumstances and evidence.

Helpful evidence may include therapy reports, functional behaviour assessment information, behaviour observations, incident records, carer statements, support worker notes, school or program reports, existing behaviour plans and provider recommendations.

Positive Behaviour Support is commonly linked to Capacity Building supports, often under behaviour support or Improved Relationships. The exact category depends on how the participant’s NDIS plan is written.

You may need to check your current plan with a support coordinator, plan manager, Local Area Coordinator or provider. If your needs have changed or PBS is not included, you may need to gather evidence and request a plan reassessment.

NDIS behaviour support funding may cover assessment, functional behaviour assessment, behaviour support plan development, implementation support, family and support worker training, plan review, reporting and restrictive practice reduction planning where relevant.

Positive Behaviour Support should be provided by a suitable NDIS behaviour support practitioner or specialist behaviour support provider. It is important to choose a provider who understands the participant’s needs and follows NDIS behaviour support requirements.

A behaviour support plan is a written plan that explains the person’s needs, behaviours of concern, triggers, proactive strategies, response strategies and support recommendations. It should help the participant and their support network respond in safer, more consistent and respectful ways.

An interim behaviour support plan is usually focused on immediate safety, prevention and risk reduction. A comprehensive behaviour support plan is more detailed and based on assessment. It usually includes long-term strategies to improve quality of life and reduce behaviours of concern.

Yes. Positive Behaviour Support can help understand why behaviours are happening and create safer, less restrictive strategies. Where restrictive practices are involved, a suitable behaviour support practitioner should guide planning, review and reduction strategies.

The NDIS may fund behaviour support for people living with autism when the need is related to disability support needs and included in the participant’s plan. The request should explain functional impact, behaviours of concern and why PBS is needed.

The NDIS may fund behaviour support for a person living with intellectual disability when behaviours are related to disability support needs and affect daily life, safety, participation or relationships.

Yes. A support coordinator may help gather evidence, organise reports, request quotes, prepare for a plan review and explain how Positive Behaviour Support connects to the participant’s goals and support needs.

A behaviour support referral should include the participant’s details, NDIS plan information, goals, current concerns, behaviours of concern, risks, current supports, relevant reports and the reason Positive Behaviour Support is being requested.

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Why Affective Care?

Trusted Partner in Your Life Journey

Affective Care Why To Choose Us Image

Care with
Heart

Affective Care offers more than services. We bring genuine compassion and empathy to your NDIS and aged care journey, supporting your goals with kindness, respect and personalised care everyday.

Why Choose Us Affective Care BG

Empowering Your Journey

Your goals matter. Affective Care partners with you to build confidence, independence, and joy in your daily life through tailored NDIS and aged care support, always delivered with heart.

Affective Care Why To Choose Us

Support with
Trust

Trust matters in care. That's why our experienced, compassionate team puts your wellbeing first. Delivering reliable, personalised NDIS and aged care support that makes a real difference every day.

Affective Care Why To Choose Us

Together We
Thrive

At Affective Care, we walk beside ypour goals anmd live life ypour way. Our care empowers people living with disability and older Australians to thrive with confidence.

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Specialist Support Coordination Level 3

Navigating the NDIS can feel demanding at the best of times. When life becomes unstable, unsafe, or overwhelming, that complexity can quickly escalate into crisis.   Many people living with disabilities, and the families who support them, reach a point where standard supports are no longer enough to hold everything together.  Moreover, you might be dealing […]

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NDIS Plan Implementation Checklist

Receiving a new NDIS plan is an important step, but knowing how to use it can take time. Many participants, families and carers feel relieved when their plan is approved, but still have questions about NDIS plan implementation, funding categories, provider choices and what to do next. This NDIS plan implementation checklist is designed to […]

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Restrictive Practices and NDIS Positive Behaviour Support

When families first hear the words restrictive practices, it can feel worrying. You may wonder what the term means, why it is being discussed and whether your loved one’s rights, dignity and safety are being protected.  Restrictive practices and NDIS Positive Behaviour Support are closely connected because both relate to how a person living with disability is supported when behaviours of concern, […]

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NDIA vs NDIS what is the difference

Many people use the words NDIA and NDIS as if they mean the same thing. They are closely connected, but they do not have the same role.  The NDIS is the National Disability Insurance Scheme. It is the disability support scheme that provides funding for eligible people living with disability.  The NDIA is the National Disability Insurance Agency. It is the agency responsible for delivering and managing […]

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Jessica Boumelhem

Jessica Boumelhem

Advanced Behaviour Support Practitioner | PBS Manager

NDIS-aligned | Systems-aware | Values-led

Jessica supports individuals and teams through:

Jessica brings over two decades of experience as an educator and a strong foundation in psychology to her role as an Advanced Behaviour Support Practitioner. As PBS Team Manager, she leads with clarity and accountability, ensuring practice aligns with both NDIS standards and ethical, person-centred care.

Her approach is holistic and collaborative, taking into account sensory, environmental, emotional, and relational factors that influence behaviour. Jessica works closely with individuals, families, and support teams to ensure behaviour support plans reflect personal values, lived experience, and real-world contexts.

Jessica’s leadership supports consistency, quality, and confidence across multidisciplinary teams. Her work ensures behaviour support is not just compliant, but compassionate, practical, and genuinely empowering.

Chady Aoun

Chady Aoun

Senior Psychologist and Behaviour Support Practitioner

Multidisciplinary | Assessment-driven | Governance-focused

Chady supports individuals through:

Chady is a highly experienced psychologist whose work spans both public and private sectors. At Affective Care, he delivers integrated behavioural and psychological services, supporting clients of all ages through assessment, therapy, and tailored intervention.

Known for his leadership within multidisciplinary teams, Chady brings structure, insight, and consistency to complex presentations. His expertise includes early intervention, rehabilitation, and complex case management, with a strong commitment to clinical governance and quality care.

Chady’s work is grounded in evidence-based practice and collaborative problem-solving. He supports individuals, families, and teams to navigate complexity with clarity, ensuring care remains ethical, coordinated, and effective.

Miray El-Hachem

Miray El-Hachem

Positive Behaviour Therapist & Registered Counsellor (ACA Level 2)

Holistic | Education-informed | Adolescent-focused

Miray supports individuals through:

Miray brings over 20 years of experience in education into her clinical work as a Positive Behaviour Therapist and Registered Counsellor. Her practice integrates behavioural science with a deep understanding of human development, particularly during adolescence.

She takes a holistic approach, blending structure with empathy to support individuals through behavioural challenges. Miray’s work is grounded in understanding the whole person—their environment, relationships, and emotional world.

Through compassion and insight, Miray supports individuals to develop self-awareness, regulation, and confidence. Her practice reflects a balance of science and humanity, creating space for growth that feels both supported and respectful.

Anabell Beattie-Bowers

Anabell Beattie-Bowers

Registered Psychologist

Relational | Empowerment-focused | Trauma-aware

Anabelle supports children and adults through:

Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.

Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.

Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.

Brandon Boumelhem

Brandon Boumelhem

Occupational Therapist

Functional independence | Strengths-based | NDIS-focused

Brandon supports individuals through:

Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.

His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.

Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.

Natalie Soto

Natalie Soto

Registered Psychologist | PBS

Bilingual | Assessment-focused | Person-centred

Natalie supports children and adults through:

Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.

She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.

Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.

Edric Limbo

Edric Limbo

Speech-Language Pathologist

Rehabilitation-focused | Goal-driven | Community-oriented

Edric supports individuals through:

Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.

His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.

Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.

Heather Pinel

Heather Pinel

Positive Behaviour Support Practitioner & Registered Counsellor

Trauma-informed | Neuroscience-integrated | Relational

Heather supports individuals through:

Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.

Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.

Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.

Charbel Azzi

Charbel Azzi

Speech-Language Pathologist

Communication | Connection | Technology-enhanced

Charbel supports children and adults through:

Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.

Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.

Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.

Nisreen El-Saidi

Nisreen El-Saidi

Positive Behaviour Support Practitioner

Grace Boutros

Grace Boutros

Positive Behaviour Support Practitioner

Shayma Sadek

Shayma Sadek

Positive Behaviour Support Practitioner

Ali Bazzi

Ali Bazzi

Positive Behaviour Support Practitioner

Areeba Chaudhry

Areeba Chaudhry

Casual Allied Health Assistant

Joana Suh

Joana Suh

Paediatric Occupational Therapist

Neurodiversity-affirming | Strengths-based | Mental health-focused

Joana supports children, adolescents, and adults through:

Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.

Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.

Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.

Rita Dagher

Rita Dagher

Psychologist | Managing Director – Affective Care & Affective Health Services

Humanistic | Systems-led | Clinically grounded

Rita supports individuals, families, and communities through:

Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.

With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.

Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.