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Positive Behaviour Therapy NDIS

When behaviours of concern begin to affect daily life, it can feel heavy for everyone involved.  

Many families and people living with disabilities describe feeling unsure where to turn, worried about doing the “wrong” thing, or exhausted from trying strategies that don’t seem to work. 

Positive behaviour therapy offers a compassionate, evidence-informed approach that focuses on understanding behaviour, building skills, and supporting safer, more meaningful ways of communicating needs. 

In this guide, we explain what positive behaviour therapy is, who it can help, how it works in practice, and how it fits within Positive Behaviour Support (PBS) and NDIS funding pathways.  

Whether you are a parent, carer, support coordinator, or someone exploring behaviour support for yourself, this article is designed to give you clarity, reassurance, and practical next steps.

 

What is Positive Behaviour Therapy

 

What is Positive Behaviour Therapy?

Positive behaviour therapy is a structured, person-centred approach that helps people strengthen positive behaviours and replace behaviours of concern with safer, more functional skills. 

Rather than focusing on punishment or control, positive behaviour therapy looks at why a behaviour is happening and teaches alternative ways to communicate, cope, or meet underlying needs. 

At its core, the therapy is: 

  • Skill-building, not behaviour suppression
  • Relationship-focused, not compliance-driven
  • Respectful of dignity, autonomy, and emotional safety 

 

For children, this often includes working closely with parents, carers, and schools, so strategies are consistent across home and learning environments.

Meanwhile, for adults living with disabilities, therapy focuses on practical skills that support independence, safety, and participation in daily life. 

Importantly, positive behaviour therapy aligns closely with NDIS values and is commonly delivered as part of an NDIS behaviour support approach. 

If you’re unsure whether positive behaviour therapy is right for your situation, our team can help you explore options without pressure.

Furthermore, many of these strategies sit within broader positive behaviour support planning, where goals, triggers, routines, and practical supports are considered together to create a more consistent and supportive daily environment.

 

Who can Positive Behaviour Therapy Help

 

Who Can Positive Behaviour Therapy Help? 

Positive behaviour therapy can support both children and adults living with disability who experience behaviours that affect safety, learning, relationships, or participation in daily life. 

It is commonly used to support people experiencing: 

  • Autism
  • Intellectual disability
  • ADHD
  • Oppositional defiant disorder (ODD)
  • Anxiety-related behaviours
  • Psychosocial disability or complex needs 

 

Rather than labelling someone as a “problem”, positive behaviour therapy recognises behaviours as communication.  

Furthermore, it focuses on supporting people experiencing behaviours of concern, while also supporting the families, carers, educators, and support workers around them. 

This whole-network approach helps ensure strategies are realistic, consistent, and emotionally safe for everyone involved.

Furthermore, for families seeking more tailored guidance, our article on positive behaviour therapy for autism under the NDIS explains how behaviour support can help build communication, regulation, and everyday coping skills in a way that feels practical and respectful.

How Positive Behaviour therapy Works

 

How Positive Behaviour Therapy Works in Practice

Positive behaviour therapy follows a clear but flexible process, tailored to each person’s needs, strengths, and goals. 

While every plan looks different, most therapy follows these key steps: 

  • Understanding the person’s strengths, routines, and challenges
  • Identifying goals that matter in everyday life
  • Teaching practical skills and positive behaviours
  • Coaching the support network to respond consistently
  • Reviewing progress and adjusting strategies over time 

 

Moreover, the focus is always on building skills that can be used in real-life settings, not just in therapy sessions. 

Families and carers are active partners throughout the process, not observers on the sidelines. Positive behaviour strategies may include: 

  • Positive reinforcement for desired behaviours
  • Teaching communication alternatives
  • Emotional regulation and coping strategies
  • Environmental adjustments to reduce stress
  • Predictable routines and visual supports 

Assessment and Goal Setting

The first stage of positive behaviour therapy is about understanding, not judging. 

Therapists gather information from the person themselves (where possible), families, carers, and support teams. This may include: 

  • Daily routines and environments
  • Triggers and patterns around behaviours
  • Strengths, interests, and preferences 

 

Consent, respect, and cultural safety are central to this process. Goals are then developed collaboratively and linked to everyday life, such as: 

  • Calmer mornings before school
  • Safer community outings
  • Improved communication of needs 

Teaching Skills and Positive Behaviours 

Positive behaviour therapy is about teaching what to do instead, not just what to stop. Skills may include: 

  • Communication skills using speech, visuals, or devices
  • Emotional literacy and recognising feelings
  • Coping strategies for frustration or anxiety
  • Problem-solving and flexibility 

 

Skills are practised in real environments like home, school, or the community so they are meaningful and sustainable. 

Hence, progress is often gradual, and that’s okay. Small, consistent changes can make a significant difference over time. 

Coaching Parents, Carers and Support Workers 

Research consistently shows that behaviour therapy is most effective when the support network feels confident and supported. 

Moreover, this coaching helps reduce burnout and removes the pressure of “having to get it right” alone. Support is built around partnership, not blame.

Positive behaviour therapy often includes: 

  • Parent coaching and behaviour support training
  • Guidance for carers on responding consistently
  • Training for NDIS support workers aligned with behaviour support plans 

 

Positive Behaviour Therapy, PBS and the NDIS

 

Positive Behaviour Therapy, PBS and the NDIS: How They Fit Together 

Positive Behaviour Support (PBS) helps people understand behaviours of concern and build supportive environments under the NDIS, reducing the need for restrictive practices.

It can sit within a PBS framework as one of the therapeutic approaches used to: 

  • Teach replacement skills
  • Support emotional regulation
  • Implement behaviour support strategies in daily life 

 

Under the NDIS, behaviour support is typically funded through: 

  • Capacity Building – Improved Relationships
  • Occasionally Core Supports, depending on plan structure 

 

A behaviour support practitioner may develop or oversee a behaviour support plan, while positive behaviour therapy helps bring that plan to life through skill-building and coaching. 

Funding decisions are individual and based on what is reasonable and necessary, so it’s important to seek guidance specific to your plan.

Furthermore, if you are unsure how this kind of support is funded, our article on how to get NDIS funding for behaviour support explains common funding pathways, plan categories, and what to consider when discussing supports with your team.

Behaviour Support Plans and Restrictive Practices

NDIS behaviour support plans focus on proactive strategies that promote safety, dignity, and participation. 

Restrictive practices are tightly regulated and should only be used when necessary and reduced over time.

This rights-based approach ensures people living with disabilities are supported respectfully and ethically. 

Positive behaviour therapy plays a key role in this reduction by: 

  • Teaching safer alternative behaviours
  • Strengthening communication skills
  • Supporting environments that reduce stress

 

Benefits of Positive Behaviour Therapy

 

Benefits of Positive Behaviour Therapy for People and Families

When delivered with care, consistency, and a person-centred approach, positive behaviour therapy can support meaningful, long-term change for both people living with disability and their support networks. 

Benefits may include: 

  • Improved communication and understanding, allowing needs, emotions, and frustrations to be expressed more safely and clearly
  • Reduced frequency, intensity, or duration of behaviours of concern, leading to calmer and more predictable daily routines
  • Greater confidence and independence, as practical and emotional skills are strengthened over time
  • Improved participation at home, school, work, and in the community
  • Stronger relationships within families and support teams through shared understanding and consistent responses
  • Increased confidence for parents, carers, and support workers, reducing stress and feelings of overwhelm 

 

Outcomes vary for each person, and positive behaviour therapy does not offer quick fixes. Progress is often gradual and reviewed regularly.  

However, many families describe life becoming calmer, more manageable, and more connected over time, with greater emotional safety for everyone involved.

 

What Positive Behaviour Therapy Looks Like

 

What Does a Positive Behaviour Therapy Session Look Like?

A positive behaviour therapy session is designed to feel practical, supportive, and collaborative, rather than clinical or overwhelming.  

Each session is tailored to the person’s age, communication style, strengths, and current needs, with flexibility to adjust as goals and circumstances change. 

Sessions usually begin with a brief check-in with the person and, where appropriate, their parents, carers, or support workers.  

This helps the therapist understand how things have been going since the last session, what has worked well, and where extra support may be needed. 

During the session, the therapist may: 

  • Practise skills through play, structured activities, or real-life tasks, depending on the person’s age and goals
  • Trial positive behaviour strategies together, such as communication tools, emotional regulation techniques, or routine supports
  • Model and coach strategies so carers and support workers feel confident using them between sessions
  • Reflect on progress, gently reviewing what is helping and what may need to be adjusted 

 

Positive behaviour therapy sessions can be delivered: 

  • In person, in a familiar and comfortable environment
  • Via telehealth, where appropriate
  • Across home, school, or community settings, so skills are practised where they are most needed 

 

The focus is always on building confidence, emotional safety, and practical skills, not on testing limits or forcing change.  

Sessions aim to feel respectful, encouraging, and empowering, supporting steady progress at a pace that feels right for the person and their support network.

KEY POINTS

  • Behaviour communicates a need
  • Skills create change, not punishment
  • Consistency matters more than perfection
  • Support works best in partnership

Choosing the Right Positive Behaviour Therapist

 

Choosing a Positive Behaviour Therapist or Provider 

Choosing the right positive behaviour therapist or provider can make a meaningful difference to how supported, confident, and safe you feel throughout the therapy process.  

Behaviour support is most effective when there is trust, collaboration, and a shared understanding of goals. 

What to Look for in a Provider 

When exploring a positive behaviour therapist or NDIS behaviour therapy provider, consider whether they offer: 

  • Experience with similar needs and age groups, including children, adolescents, or adults living with disability
  • A person-centred, trauma-informed approach that prioritises emotional safety, dignity, and respect
  • A clear commitment to choice, control, and human rights, particularly within the NDIS framework
  • A collaborative way of working with families, carers, support workers, schools, and other professionals 

These qualities help ensure behaviour support feels respectful, consistent, and aligned with everyday life. 

Questions That Can Help You Decide 

Asking the right questions early can give you clarity and confidence. Helpful questions include: 

  • How are families, carers, or support workers involved in therapy and planning?
  • How do you measure progress and review strategies over time?
  • How do you work with schools, support coordinators, or other allied health professionals? 

Finding the Right Fit

You deserve a provider who listens carefully, communicates openly, and adapts their approach to your goals and lived experience.

The right positive behaviour therapist will work alongside you as a partner, supporting positive change at a pace that feels safe, respectful, and achievable.

Talk Through Behaviour Support
A calm, obligation-free chat to explore positive behaviour therapy options.

Get started with Positive Behaviour Therapy

 

How to Get Started With Positive Behaviour Therapy

Getting started with positive behaviour therapy doesn’t need to feel complicated or confusing.  

Taking things step by step can help you feel more confident and supported as you explore what type of behaviour support may be right for you or your family. 

Step 1: Start a Conversation With a Health or Support Professional 

A helpful first step is speaking with your GP, paediatrician, psychologist, or another allied health professional who knows you or your child well.  

They can help clarify whether positive behaviour therapy may be suitable and, where needed, provide referrals or supporting documentation. 

Step 2: Explore NDIS Funding Options 

If you have an NDIS plan, it’s a good idea to talk with your NDIS support coordinator or Local Area Coordinator (LAC)

They guide you through whether your plan includes behaviour therapy under Capacity Building (Improved Relationships) or another area, and explain how to use your funding correctly.

Step 3: Contact an NDIS Behaviour Support Provider 

Reaching out directly to an NDIS behaviour support provider can give you practical guidance about available services, wait times, and how therapy is delivered.  

A good provider will take the time to listen, answer questions, and explain options clearly before you commit to anything. 

Step 4: Gather Helpful Information 

Having some information ready can make the process smoother. This might include: 

  • Your current NDIS plan and goals
  • Any existing reports or assessments
  • Examples of behaviours impacting daily life
  • What you hope to change or improve through support  

A Gentle Reminder 

Asking for help is a positive and proactive step.

Seeking positive behaviour therapy is about creating safer, calmer daily life and building skills that support long-term wellbeing, for both people living with disability and the people who support them.

How Affective Care Supports You

 

How Affective Care Supports Positive Behaviour Therapy

At Affective Care, we provide emotionally-centred positive behaviour therapy that honours the dignity, autonomy, and lived experience of people living with disability.  

We see how emotion, environment, and relationships influence behaviour, which is why we support people in ways that extend beyond written strategies.

Our approach is carefully shaped to feel safe, respectful, and genuinely supportive. Positive behaviour therapy at Affective Care is: 

  • Person-led and relationship-focused, ensuring each individual’s voice, preferences, and goals guide every step
  • Grounded in Positive Behaviour Support (PBS) principles, with a strong emphasis on understanding the purpose of behaviour and teaching meaningful replacement skills
  • Delivered with warmth, consistency, and respect, so support feels predictable and emotionally safe over time 

 

We work closely with families, carers, support workers, schools, and NDIS coordinators to ensure strategies are practical and realistic within everyday routines.

This collaborative approach helps create consistency across environments, reducing confusion and stress for everyone involved. 

Moreover, we also recognise that behaviour support is not just about plans, reports, or funding pathways. 

It’s about trustemotional safety, and feeling genuinely heard and understood.  

Our team takes the time to listen, adapt, and support progress at a pace that feels right, helping positive behaviour therapy become a steady, empowering part of daily life rather than an added pressure.

A supportive step, when you're ready

 

A Supportive Next Step, When You’re Ready 

If you’re exploring positive behaviour therapy and want support that genuinely understands both your goals and the emotional weight that can come with seeking help, Affective Care is here to walk beside you. 

Reaching out doesn’t have to mean committing to anything.

You’re welcome to start with a calm, supportive conversation where you can ask questions, talk through your concerns, and explore positive behaviour therapy or NDIS pathways in a way that feels safe and unhurried.  

Furthermore, our team takes the time to listen, understand your situation, and offer guidance that respects your choices, pace, and priorities. 

Whether you’re supporting a child, a family member, or yourself, we’re here to help you feel informed, supported, and confident in the next step you choose to take.

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FAQ

Positive behaviour therapy is a person-centred approach that focuses on understanding why behaviours occur and teaching safer, more effective skills. It supports communication, emotional regulation, and daily functioning rather than using punishment or control.

No, while both involve behaviour support, positive behaviour therapy in Australia is typically more flexible, relationship-focused, and aligned with Positive Behaviour Support (PBS) principles under the NDIS, rather than rigid behaviour programs.

Positive behaviour therapy can support children and adults living with disability, including people living with autism, ADHD, intellectual disability, anxiety, or psychosocial disability, especially when behaviours impact safety, learning, or daily life.

Yes, Positive behaviour therapy supports adults by building practical skills, emotional regulation, and independence. It can be particularly helpful for adults living with disability who experience challenges with routines, relationships, or community participation.

herapy usually involves assessment, goal setting, teaching practical skills, and coaching families or support workers. Strategies are practised in real-life settings and reviewed regularly to ensure they remain supportive and aligned with daily routines.

The first session focuses on understanding the person’s strengths, routines, and challenges. The therapist listens, gathers background information, and works collaboratively to identify goals, ensuring the process feels respectful, calm, and person-led.

Yes, positive behaviour therapy may be funded by the NDIS, often under Capacity Building – Improved Relationships. Funding depends on individual plans, goals, and whether the support is considered reasonable and necessary.

There is no fixed timeframe. Some people engage for several months, while others need longer-term support. Progress is reviewed regularly, and therapy is adjusted based on goals, complexity, and how skills develop over time.

Sometimes change can feel challenging initially. A skilled, trauma-informed therapist will monitor progress closely, adjust strategies when needed, and prioritise emotional safety to reduce stress or escalation during transitions.

Often, yes. Parent and carer involvement helps ensure strategies are consistent across environments. Coaching and guidance support families and carers to feel confident, reduce stress, and respond calmly and predictably.

Positive Behaviour Support (PBS) is a broader framework focused on understanding behaviour and creating supportive environments. Positive behaviour therapy can be one therapeutic approach used within a PBS plan to teach skills and implement strategies.

Look for a provider who is person-centred, trauma-informed, experienced with similar needs, and respectful of choice and control. A good provider collaborates with families and other professionals and adapts support to real-life goals.

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Trusted Partner in Your Life Journey

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Your goals matter. Affective Care partners with you to build confidence, independence, and joy in your daily life through tailored NDIS and aged care support, always delivered with heart.

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Trust matters in care. That's why our experienced, compassionate team puts your wellbeing first. Delivering reliable, personalised NDIS and aged care support that makes a real difference every day.

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At Affective Care, we walk beside ypour goals anmd live life ypour way. Our care empowers people living with disability and older Australians to thrive with confidence.

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Jessica Boumelhem

Jessica Boumelhem

Advanced Behaviour Support Practitioner | PBS Manager

NDIS-aligned | Systems-aware | Values-led

Jessica supports individuals and teams through:

Jessica brings over two decades of experience as an educator and a strong foundation in psychology to her role as an Advanced Behaviour Support Practitioner. As PBS Team Manager, she leads with clarity and accountability, ensuring practice aligns with both NDIS standards and ethical, person-centred care.

Her approach is holistic and collaborative, taking into account sensory, environmental, emotional, and relational factors that influence behaviour. Jessica works closely with individuals, families, and support teams to ensure behaviour support plans reflect personal values, lived experience, and real-world contexts.

Jessica’s leadership supports consistency, quality, and confidence across multidisciplinary teams. Her work ensures behaviour support is not just compliant, but compassionate, practical, and genuinely empowering.

Chady Aoun

Chady Aoun

Senior Psychologist and Behaviour Support Practitioner

Multidisciplinary | Assessment-driven | Governance-focused

Chady supports individuals through:

Chady is a highly experienced psychologist whose work spans both public and private sectors. At Affective Care, he delivers integrated behavioural and psychological services, supporting clients of all ages through assessment, therapy, and tailored intervention.

Known for his leadership within multidisciplinary teams, Chady brings structure, insight, and consistency to complex presentations. His expertise includes early intervention, rehabilitation, and complex case management, with a strong commitment to clinical governance and quality care.

Chady’s work is grounded in evidence-based practice and collaborative problem-solving. He supports individuals, families, and teams to navigate complexity with clarity, ensuring care remains ethical, coordinated, and effective.

Miray El-Hachem

Miray El-Hachem

Positive Behaviour Therapist & Registered Counsellor (ACA Level 2)

Holistic | Education-informed | Adolescent-focused

Miray supports individuals through:

Miray brings over 20 years of experience in education into her clinical work as a Positive Behaviour Therapist and Registered Counsellor. Her practice integrates behavioural science with a deep understanding of human development, particularly during adolescence.

She takes a holistic approach, blending structure with empathy to support individuals through behavioural challenges. Miray’s work is grounded in understanding the whole person—their environment, relationships, and emotional world.

Through compassion and insight, Miray supports individuals to develop self-awareness, regulation, and confidence. Her practice reflects a balance of science and humanity, creating space for growth that feels both supported and respectful.

Anabell Beattie-Bowers

Anabell Beattie-Bowers

Registered Psychologist

Relational | Empowerment-focused | Trauma-aware

Anabelle supports children and adults through:

Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.

Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.

Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.

Brandon Boumelhem

Brandon Boumelhem

Occupational Therapist

Functional independence | Strengths-based | NDIS-focused

Brandon supports individuals through:

Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.

His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.

Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.

Natalie Soto

Natalie Soto

Registered Psychologist | PBS

Bilingual | Assessment-focused | Person-centred

Natalie supports children and adults through:

Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.

She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.

Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.

Edric Limbo

Edric Limbo

Speech-Language Pathologist

Rehabilitation-focused | Goal-driven | Community-oriented

Edric supports individuals through:

Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.

His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.

Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.

Heather Pinel

Heather Pinel

Positive Behaviour Support Practitioner & Registered Counsellor

Trauma-informed | Neuroscience-integrated | Relational

Heather supports individuals through:

Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.

Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.

Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.

Charbel Azzi

Charbel Azzi

Speech-Language Pathologist

Communication | Connection | Technology-enhanced

Charbel supports children and adults through:

Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.

Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.

Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.

Nisreen El-Saidi

Nisreen El-Saidi

Positive Behaviour Support Practitioner

Grace Boutros

Grace Boutros

Positive Behaviour Support Practitioner

Shayma Sadek

Shayma Sadek

Positive Behaviour Support Practitioner

Ali Bazzi

Ali Bazzi

Positive Behaviour Support Practitioner

Areeba Chaudhry

Areeba Chaudhry

Casual Allied Health Assistant

Joana Suh

Joana Suh

Paediatric Occupational Therapist

Neurodiversity-affirming | Strengths-based | Mental health-focused

Joana supports children, adolescents, and adults through:

Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.

Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.

Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.

Rita Dagher

Rita Dagher

Psychologist | Managing Director – Affective Care & Affective Health Services

Humanistic | Systems-led | Clinically grounded

Rita supports individuals, families, and communities through:

Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.

With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.

Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.