Empower Lives with Heart

Registered NDIS Provider

Psychosocial Recovery Coaching for a Life That Feels Like Yours

Recovery-oriented coaching for people living with psychosocial disability, across Sydney and via telehealth Australia-wide.

2 people discussing about Psychosocial Recovery Coaching

Registered NDIS Provider
Sydney + Telehealth

15 min

Free intro call
No paperwork to start

4.9 Google Rating

Why Us

Why Participants Choose Affective Care

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Recovery-Focused

Coaching that follows your goals and your pace, through the ups and downs of mental health.

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Real Understanding

Coaches who understand psychosocial disability and meet you with respect, not judgement.

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Psychology-Backed

Recovery coaching backed by a psychology-led, multidisciplinary team.

Support for Children, Adults and Older Adults

Flexible Access

In person across Sydney, in the community, or via telehealth Australia-wide.

THE PSYCHOLOGY-LED DIFFERENCE

How Recovery Coaching Works: Built Around You, Not a Checklist

Recovery coaching starts with your goals and your idea of a good life. We build a trusting relationship, then work alongside you to grow skills, coordinate supports and keep momentum, even when things get hard.

Connect: We get to know you, your story and the recovery goals that matter to you.

Build: We grow capacity and coping skills, and help coordinate the supports around you.

Sustain: We keep momentum through the ups and downs, adjusting as your recovery grows.

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WHO WE SUPPORT

Recovery Coaching for Psychosocial Disability

Recovery coaching may help adults living with a mental health condition who want support to build capacity, navigate the NDIS and work towards their own recovery goals.

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Schizophrenia

Steady, recovery-oriented support to build routine, confidence and connection.

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Bipolar Disorder

Coaching that works with your rhythms and supports stability and your goals.

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Depression

Gentle structure, motivation and practical steps towards the life you want.

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Anxiety Disorders

Support to build coping skills, confidence and engagement at your own pace.

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PTSD & Trauma

Trauma-informed coaching that prioritises safety, trust and choice.

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Personality Disorders

Consistent, respectful support focused on your strengths and recovery goals.

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Schizoaffective

Help to coordinate supports and stay engaged through changing needs.

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Dual Disability

Support when mental health sits alongside other disability or health needs.

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Withdrawal & Isolation

Reconnecting with supports, community and goals after a period of withdrawal.

BUILT ON TRUST & PROFESSIONAL STANDARDS

The Credentials, in Plain Terms

RD
Rita Dagher
Registered Psychologist • CEO

Recovery coaching backed by a psychology-led team, with clinical support close by.

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NDIS Certified_col
Ahpra and National Boards
Australian Counselling Association (ACA)
Occupational Therapy Australia
Australian Physiotherapy Association (APA)
NSW Education Standards Authority
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NDIS-registered provider delivering supports under the NDIS Practice Standards.

Recovery coaches with lived experience and/or relevant qualifications.

Recovery-oriented practice, working to a recognised recovery framework.

Backed by a multidisciplinary team: psychology, counselling and allied health.

OUR HAPPY PARTICIPANTS

Recovery Looks Different for Everyone

What we help with

Recovery Coaching That Goes Beyond Coordination

More than managing a plan, we walk with you; building skills, confidence and connection towards your recovery.

Recovery Planning

Working out your goals and a practical, hopeful plan to move towards them.

Building Capacity

Growing daily living, coping and self-management skills at your pace.

Navigating the NDIS

Help to understand and use your plan, and prepare for plan reviews.

Coordinating Supports

Connecting and coordinating the services and people in your life.

Crisis & Setbacks

Steady support to plan for tough times and get back on track after setbacks.

Connection

Reducing isolation by reconnecting you with community, supports and goals.

Higher-Needs Support
Support through complex and episodic mental health.
COACHING COVERAGE

Across Sydney and Via Telehealth

Your recovery coach can meet you at home, in the community or online; whatever feels right.

Inner West (Campsie)
Greater Sydney
ALSO AVAILABLE IN TELEHEALTH

Not sure if we cover your area?

We offer in-person coaching across Sydney and in the community, plus secure telehealth anywhere in Australia.

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About / Our Commitment

Affective Care believes recovery is possible for everyone. Our psychosocial recovery coaching is hopeful, respectful and led by you, working with the whole support network so you can build a life that feels like your own.

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Your Choice: In-Person or Telehealth Support

We understand flexibility matters, especially with mental health.

  • In-person coaching across Sydney and in the community.
  • Secure telehealth anywhere in Australia, on the days that suit you.
  • The same respectful, recovery-oriented coaching either way.
Funding in recovery coaching

NDIS Funding for Recovery Coaching

  • Recovery coaching is funded under Capacity Building: Support Coordination (Recovery Coach).
  • It’s a dedicated support, separate from therapy and from your core daily supports.
  • Not sure it’s in your plan? We’ll help you check and request it at your next plan review.
How it works

Getting Started is Simple

Three steps from first call to recovery coaching that fits you.

1

Free Chat

Tell us about you, your goals and your NDIS plan on a free, no-pressure call.

2

Meet Your Coach

We match you with a recovery coach you feel comfortable with.

3

Start Coaching

We build your recovery plan together and get started, at your pace.

Ready to Start Recovery Coaching in Sydney?

Whether you’re a participant, family member, support coordinator or provider, we make recovery coaching referrals simple. We’ll talk through goals, funding and the right match, then begin.

Fill in our short referral form or call us; we respond quickly and accept new participants now.

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Families & Participants

Walk Towards Recovery With Someone in Your Corner

We know mental health recovery isn’t a straight line. Your coach takes time to understand you, then supports you through the steps and the setbacks, always at your pace and led by your goals.

  • A coach who listens without judgement
  • Practical help with skills, supports and the NDIS
  • Support through the ups and downs, not just good days
SUPPORT COORDINATORS & PROVIDERS

A Reliable Recovery Coaching Partner

Refer with confidence. We respond quickly, keep clear notes for plan reviews, and coordinate closely with you and the participant’s team, so people get recovery support without long waits.

  • Fast response and no waitlist
  • Recovery-oriented, trauma-informed practice
  • Clear updates and NDIS-aware documentation
We're ready when you are

Ready to Take the Next Step in Recovery?

Recovery is possible, and you don’t have to do it alone. Talk to our team today about recovery coaching; no waitlist, no obligation.

Mon–Fri · 9am – 5pm · No waitlist

FAQ

NDIS Psychosocial Recovery Coaching: Common Questions

A recovery coach is an NDIS support who works alongside people with psychosocial disability (mental health conditions) to build capacity, coordinate supports and work towards recovery goals at the person’s own pace.

Yes, when it’s in your plan. Recovery coaching is funded under Capacity Building: Support Coordination, as a dedicated recovery coach support. We can help you check your plan.

It’s for people living with a mental health condition (psychosocial disability) who want practical, recovery-oriented support to build skills, confidence and a life that works for them.

A recovery coach supports psychosocial recovery and mental health goals, while a support coordinator helps connect, organise and manage NDIS supports across the participant’s plan.

You don’t need a specific diagnosis, but you do need psychosocial disability recognised in your NDIS plan with recovery coaching funded. We can help you understand what to look for.

Yes. You can meet your recovery coach in person across Sydney and in the community, or via secure telehealth anywhere in Australia, whatever suits you.

There’s no waitlist. We’re accepting referrals now. Call 1300 615 193 or make a referral and we’ll match you with a coach and get started.

Setbacks are part of recovery. Your coach supports you through tough times, helps you plan for them, and helps you get back on track without judgement.

Learn More on Our Blog & Newsletter

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Psychological Assessment for NDIS

For many NDIS participants, families, carers and support coordinators, one of the hardest parts of the NDIS process is understanding what evidence is needed. A person may already have a diagnosis, a long history of support needs, or clear daily challenges, but the NDIS often needs information that explains how a disability affects everyday life.  […]

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Limited Funding in your NDIS Plan

Receiving an NDIS plan with limited funding can feel stressful, confusing and even upsetting. You may have expected more support, or you may feel that the funding in your plan does not match your real daily needs. For many participants, families and carers, limited funding can raise difficult questions: What should we use first? What happens if important supports are not […]

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PROGRAMS / RELATED SERVICES

Recovery coaching often works best alongside other supports. As a psychology-led, multidisciplinary provider, we also offer psychology, occupational therapy, speech therapy, positive behaviour support, Supported Independent Living (SIL) and core supports in person across Sydney and via telehealth Australia-wide.

Psychosocial Recovery Coaching — Book a free 15-min call 

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Jessica Boumelhem

Jessica Boumelhem

Advanced Behaviour Support Practitioner | PBS Manager

NDIS-aligned | Systems-aware | Values-led

Jessica supports individuals and teams through:

Jessica brings over two decades of experience as an educator and a strong foundation in psychology to her role as an Advanced Behaviour Support Practitioner. As PBS Team Manager, she leads with clarity and accountability, ensuring practice aligns with both NDIS standards and ethical, person-centred care.

Her approach is holistic and collaborative, taking into account sensory, environmental, emotional, and relational factors that influence behaviour. Jessica works closely with individuals, families, and support teams to ensure behaviour support plans reflect personal values, lived experience, and real-world contexts.

Jessica’s leadership supports consistency, quality, and confidence across multidisciplinary teams. Her work ensures behaviour support is not just compliant, but compassionate, practical, and genuinely empowering.

Chady Aoun

Chady Aoun

Senior Psychologist and Behaviour Support Practitioner

Multidisciplinary | Assessment-driven | Governance-focused

Chady supports individuals through:

Chady is a highly experienced psychologist whose work spans both public and private sectors. At Affective Care, he delivers integrated behavioural and psychological services, supporting clients of all ages through assessment, therapy, and tailored intervention.

Known for his leadership within multidisciplinary teams, Chady brings structure, insight, and consistency to complex presentations. His expertise includes early intervention, rehabilitation, and complex case management, with a strong commitment to clinical governance and quality care.

Chady’s work is grounded in evidence-based practice and collaborative problem-solving. He supports individuals, families, and teams to navigate complexity with clarity, ensuring care remains ethical, coordinated, and effective.

Miray El-Hachem

Miray El-Hachem

Positive Behaviour Therapist & Registered Counsellor (ACA Level 2)

Holistic | Education-informed | Adolescent-focused

Miray supports individuals through:

Miray brings over 20 years of experience in education into her clinical work as a Positive Behaviour Therapist and Registered Counsellor. Her practice integrates behavioural science with a deep understanding of human development, particularly during adolescence.

She takes a holistic approach, blending structure with empathy to support individuals through behavioural challenges. Miray’s work is grounded in understanding the whole person—their environment, relationships, and emotional world.

Through compassion and insight, Miray supports individuals to develop self-awareness, regulation, and confidence. Her practice reflects a balance of science and humanity, creating space for growth that feels both supported and respectful.

Anabell Beattie-Bowers

Anabell Beattie-Bowers

Registered Psychologist

Relational | Empowerment-focused | Trauma-aware

Anabelle supports children and adults through:

Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.

Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.

Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.

Brandon Boumelhem

Brandon Boumelhem

Occupational Therapist

Functional independence | Strengths-based | NDIS-focused

Brandon supports individuals through:

Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.

His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.

Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.

Natalie Soto

Natalie Soto

Registered Psychologist | PBS

Bilingual | Assessment-focused | Person-centred

Natalie supports children and adults through:

Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.

She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.

Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.

Edric Limbo

Edric Limbo

Speech-Language Pathologist

Rehabilitation-focused | Goal-driven | Community-oriented

Edric supports individuals through:

Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.

His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.

Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.

Heather Pinel

Heather Pinel

Positive Behaviour Support Practitioner & Registered Counsellor

Trauma-informed | Neuroscience-integrated | Relational

Heather supports individuals through:

Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.

Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.

Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.

Charbel Azzi

Charbel Azzi

Speech-Language Pathologist

Communication | Connection | Technology-enhanced

Charbel supports children and adults through:

Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.

Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.

Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.

Nisreen El-Saidi

Nisreen El-Saidi

Positive Behaviour Support Practitioner

Grace Boutros

Grace Boutros

Positive Behaviour Support Practitioner

Shayma Sadek

Shayma Sadek

Positive Behaviour Support Practitioner

Ali Bazzi

Ali Bazzi

Positive Behaviour Support Practitioner

Areeba Chaudhry

Areeba Chaudhry

Casual Allied Health Assistant

Joana Suh

Joana Suh

Paediatric Occupational Therapist

Neurodiversity-affirming | Strengths-based | Mental health-focused

Joana supports children, adolescents, and adults through:

Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.

Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.

Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.

Rita Dagher

Rita Dagher

Psychologist | Managing Director – Affective Care & Affective Health Services

Humanistic | Systems-led | Clinically grounded

Rita supports individuals, families, and communities through:

Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.

With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.

Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.