Empower Lives with Heart
Empower Lives with Heart
Warm, confidential telehealth counselling by secure video or phone for individuals and families, Australia-wide.
Registered NDIS
Provider
15 min
Free intro call
No paperwork to start
Talk to a counsellor by secure video from home, work or regional Australia.
A safe, confidential space to talk, at your own pace.
Counsellors across languages, including English, Arabic and Mandarin.
Start sooner, with immediate availability and no long waits to be seen.
Telehealth brings warm, confidential counselling over a secure video link. You choose a private space; we bring a qualified counsellor who listens, supports and helps you find practical ways forward.
Getting started: a free call, then we match you with a counsellor.
Your sessions: secure video (or phone), from wherever you’re comfortable.
Moving forward: practical strategies and support at your own pace.
Telehealth counselling makes support easier to reach wherever you are in Australia, and whatever you’re going through.
Quality counselling without the long drive to a clinic.
Fit sessions around work, family and daily life.
Counselling support where it’s included in your plan.
Support at home when getting out is hard.
Flexible online sessions, with family involved where helpful.
Talk with a counsellor who speaks your language.
Confidential support from your own private space.
Support for the people who care for others.
A space to talk things through and move forward.
A psychology-led practice, so counselling is warm as well as professional.
Sessions delivered by qualified counsellors (and psychologists where relevant).
NDIS-registered provider working to the NDIS Practice Standards.
Confidential, evidence-informed and person-centred.
Culturally inclusive, multilingual team (English, Arabic, Mandarin).
Warm, supportive counselling for a range of everyday concerns always at your pace, never one-size-fits-all.
A space to understand and manage anxiety and worry.
Support through low mood and feeling flat.
Ways to cope with stress, overwhelm and burnout.
Compassionate support through grief and loss.
Communication, boundaries and connection.
Adjusting to change, transitions and uncertainty.
All you need is a private space and an internet connection.
If you can’t find the right counsellor near you, telehealth brings one to you anywhere in Australia.
Affective Care is a psychology-led, emotionally-centred practice. Telehealth lets us bring warm, confidential counselling to people across Australia including those who can’t easily reach a clinic with respect and genuine care.
Sessions run the way that suits you:
Three steps from first call to your first counselling session.
Tell us what you need on a free 15-minute call.
We match you with a counsellor and set up secure video.
Begin telehealth counselling from home, anywhere in Australia.
Whether you’re an individual, family member, GP or support coordinator, we make counselling simple. Tell us what’s needed and we’ll match a counsellor and start quickly, anywhere in Australia.
Fill in our short form or call us, we respond quickly and have immediate availability.
Talk to a counsellor from the comfort of home, on secure video, wherever you are in Australia. Flexible times, multilingual options, and a warm, judgment-free approach.
Refer with confidence. We onboard quickly Australia-wide, offer multilingual counsellors, and can step up to a psychologist where clinical care is needed.
Book a secure telehealth counselling session, wherever you are in Australia. Warm, confidential and at your pace. Immediate availability, no waitlist.
Mon–Fri · 9am – 5pm · No waitlist
Telehealth counselling means talking with a qualified counsellor by secure video or phone instead of in person. You can have sessions from home or any private space, anywhere in Australia.
If you can’t find the right counsellor near you common in rural and regional areas, telehealth brings one to you online, anywhere in Australia. Call us to get started quickly.
For many everyday concerns, online counselling can be just as effective as face-to-face. We’ll help you decide whether it suits your situation.
Counsellors support you to talk things through and find practical ways forward. Psychologists provide clinical assessment and therapy, and can offer Medicare rebates with a GP Mental Health Treatment Plan. We offer both and can help you choose.
Counselling may be funded through your NDIS plan where included. Medicare rebates generally apply to psychologists (not counsellors) with a Mental Health Treatment Plan, we’ll explain your options.
Yes. Sessions run on a secure platform and are confidential, the same as in-person counselling.
We have immediate availability and no waitlist. Book a free 15-minute call and we’ll match you with a counsellor quickly.
Telehealth counselling isn’t for emergencies. If you’re in crisis or worried about your safety, call 000 now, or Lifeline on 13 11 14 (24/7). You can also contact your GP or nearest emergency department.
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......Telehealth counselling sits within our psychology-led team. We also offer telehealth psychology, plus psychology, occupational therapy, speech therapy, positive behaviour support and psychosocial recovery coaching many available by telehealth across Australia.
Telehealth Counselling Across Australia — Book a Session
Advanced Behaviour Support Practitioner | PBS Manager
NDIS-aligned | Systems-aware | Values-led
Jessica supports individuals and teams through:
Jessica brings over two decades of experience as an educator and a strong foundation in psychology to her role as an Advanced Behaviour Support Practitioner. As PBS Team Manager, she leads with clarity and accountability, ensuring practice aligns with both NDIS standards and ethical, person-centred care.
Her approach is holistic and collaborative, taking into account sensory, environmental, emotional, and relational factors that influence behaviour. Jessica works closely with individuals, families, and support teams to ensure behaviour support plans reflect personal values, lived experience, and real-world contexts.
Jessica’s leadership supports consistency, quality, and confidence across multidisciplinary teams. Her work ensures behaviour support is not just compliant, but compassionate, practical, and genuinely empowering.
Senior Psychologist and Behaviour Support Practitioner
Multidisciplinary | Assessment-driven | Governance-focused
Chady supports individuals through:
Chady is a highly experienced psychologist whose work spans both public and private sectors. At Affective Care, he delivers integrated behavioural and psychological services, supporting clients of all ages through assessment, therapy, and tailored intervention.
Known for his leadership within multidisciplinary teams, Chady brings structure, insight, and consistency to complex presentations. His expertise includes early intervention, rehabilitation, and complex case management, with a strong commitment to clinical governance and quality care.
Chady’s work is grounded in evidence-based practice and collaborative problem-solving. He supports individuals, families, and teams to navigate complexity with clarity, ensuring care remains ethical, coordinated, and effective.
Positive Behaviour Therapist & Registered Counsellor (ACA Level 2)
Holistic | Education-informed | Adolescent-focused
Miray supports individuals through:
Miray brings over 20 years of experience in education into her clinical work as a Positive Behaviour Therapist and Registered Counsellor. Her practice integrates behavioural science with a deep understanding of human development, particularly during adolescence.
She takes a holistic approach, blending structure with empathy to support individuals through behavioural challenges. Miray’s work is grounded in understanding the whole person—their environment, relationships, and emotional world.
Through compassion and insight, Miray supports individuals to develop self-awareness, regulation, and confidence. Her practice reflects a balance of science and humanity, creating space for growth that feels both supported and respectful.
Registered Psychologist
Relational | Empowerment-focused | Trauma-aware
Anabelle supports children and adults through:
Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.
Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.
Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.
Occupational Therapist
Functional independence | Strengths-based | NDIS-focused
Brandon supports individuals through:
Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.
His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.
Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.
Registered Psychologist | PBS
Bilingual | Assessment-focused | Person-centred
Natalie supports children and adults through:
Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.
She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.
Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.
Speech-Language Pathologist
Rehabilitation-focused | Goal-driven | Community-oriented
Edric supports individuals through:
Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.
His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.
Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.
Positive Behaviour Support Practitioner & Registered Counsellor
Trauma-informed | Neuroscience-integrated | Relational
Heather supports individuals through:
Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.
Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.
Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.
Speech-Language Pathologist
Communication | Connection | Technology-enhanced
Charbel supports children and adults through:
Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.
Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.
Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.
Positive Behaviour Support Practitioner
Positive Behaviour Support Practitioner
Positive Behaviour Support Practitioner
Positive Behaviour Support Practitioner
Casual Allied Health Assistant
Paediatric Occupational Therapist
Neurodiversity-affirming | Strengths-based | Mental health-focused
Joana supports children, adolescents, and adults through:
Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.
Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.
Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.
Psychologist | Managing Director – Affective Care & Affective Health Services
Humanistic | Systems-led | Clinically grounded
Rita supports individuals, families, and communities through:
Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.
With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.
Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.
