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Medicare Rebates for Psychology in Australia

Worrying about money can make reaching out for support feel even harder. If you have been asking, how much does a psychologist cost with Medicare in Australia, you are not alone.

Many people feel confused by terms like Medicare rebates for psychology, gap fee, Better Access, and Mental Health Treatment Plan, especially when they are already managing stress, anxiety, burnout, grief, or caring responsibilities.

This guide explains Medicare rebates and costs for psychology sessions in Australia, including how the Medicare rebate for a psychologist works, what out-of-pocket costs you may need to plan for, and how a GP referral for a psychologist in Australia can help you access support.

We also explain common questions about psychology costs in Australia, including why some people pay a gap fee, how bulk-billed psychologists in Australia work, and whether telehealth psychology with Medicare may be an option.

By the end, you will have a clearer understanding of psychologist fees after Medicare rebate, how the Mental Health Treatment Plan process works, and what options may help make psychology more affordable.

 

Overview, Medicare with psychology costs

 

Quick Overview: How Medicare Helps With Psychology Costs in Australia

Medicare can help reduce the cost of psychology sessions in Australia through the Better Access initiative, a national program that gives eligible people access to Medicare rebates for mental health treatment.  

The program helps make psychological support more affordable and easier to access across Australia.  

If you are eligible, Medicare may cover part of the cost of seeing a psychologist under Better Access.

In most cases, this requires a valid referral pathway, such as a Mental Health Treatment Plan from a GP.  

Eligible patients can generally claim Medicare benefits for up to 10 individual psychology sessions and up to 10 group sessions per calendar year.

If you are looking for ongoing support beyond Medicare-funded sessions, you can also explore our psychological services in Australia to learn more about the support options available.

What is a Medicare Rebate for Psychology?

Medicare rebate for psychology is the fixed amount Medicare pays back for an eligible psychology session.

This amount may be paid directly into your bank account or processed by the clinic on your behalf after the appointment.

What is a Gap Fee?

gap fee is the amount you pay out of pocket when your psychologist’s fee is higher than the Medicare rebate.

For example:

  • If a psychology session costs $220
  • And the Medicare rebate is $98.95
  • Your out-of-pocket cost or gap fee would be $121.05

 

This is why many people search for terms like psychologist cost with Medicare in Australia or how much does a psychologist cost after Medicare.

Why do Psychology Gap Fees Vary? 

Psychology costs in Australia can vary depending on: 

  • the provider’s fees
  • whether you see a registered or clinical psychologist
  • your location
  • appointment length
  • whether the clinic offers concessional rates or bulk billing 

 

That is why it is always worth asking about the session feeMedicare rebate, and estimated gap fee before you book. 

Does Medicare Cover Telehealth Psychology?

Yes. Many telehealth psychology sessions delivered by video or phone can attract the same Medicare rebate as in-person sessions when eligibility requirements are met under Better Access.  

Ongoing MBS telehealth arrangements remain in place, and Better Access telehealth services are available for eligible patients.  

This can make support more accessible for: 

  • People living with disability
  • Carers
  • Parents
  • People in regional or remote areas
  • People experiencing fatigue, mobility barriers, or difficulty travelling 

 

In simple terms, Medicare helps lower psychology costs, but it does not always cover the full session fee.  

Understanding the difference between a rebate and a gap fee can help you plan and make more confident decisions about support.

To better understand your options, read our guide to Medicare rebates and costs for psychology sessions in Australia for a clear breakdown of fees, rebates, and out-of-pocket costs.

 

What is better access initiative

 

What is the Better Access Initiative?

The Better Access initiative is an Australian Government program that helps reduce the cost of psychology sessions in Australia by providing Medicare rebates for eligible mental health services.

It was introduced to improve access to mental health care and make support more affordable for people who may otherwise delay treatment because of cost. 

Under Better Access, eligible people can access Medicare rebates for psychology and other mental health services when they have the right referral pathway, such as a Mental Health Treatment Plan from a GP.

This program supports treatment delivered by a range of eligible professionals, including registered psychologists, clinical psychologists, accredited mental health social workers, eligible occupational therapists, and some medical practitioners, depending on the service type and referral.

The Medicare rebate for a psychologist depends on the provider type, the Medicare item number used, and the length of the appointment.

This is one reason why psychology costs in Australia can vary, and why two people may face different out-of-pocket costs or gap fees even when both use Medicare. 

It includes rules about how many psychology sessions on Medicare can be claimed each calendar year, when a GP review is needed, and which services are eligible for rebates.

In most cases, Better Access allows eligible patients to claim Medicare benefits for up to 10 individual sessions and up to 10 group sessions each calendar year. 

Moreover, asking your provider about their fees, whether they process the Medicare rebate for psychology sessions on the day, and how many sessions your referral covers can help you better understand your likely costs. 

If the system feels confusing, you are not alone.

Many people searching for Medicare rebates and costs for psychology sessions in Australia are trying to understand the same things: how Better Access works, what a gap fee means, and how to make support more affordable.

The good news is that most clinics are very familiar with the Better Access process and can guide you through the steps clearly. 

Core Principles of the Better Access Initiative

  • Improving access to care: Better Access helps more people receive mental health support by reducing financial barriers through Medicare rebates for psychology and related services.
  • Early intervention: The program encourages people to seek support earlier, before mental health concerns become more severe.
  • Structured, evidence-based support: Rebates are available for recognised mental health treatments delivered by eligible professionals under Medicare rules.
  • Time-limited, reviewed care: Better Access supports a set number of rebated sessions each year, with GP review built into the process.
  • Choice of provider: People can choose an eligible psychologist or mental health professional who suits their needs and preferences.
  • Affordability, not full coverage: Medicare helps reduce psychologist fees after the Medicare rebate, but it may not cover the full session cost.
  • Ongoing policy review: Better Access operates under Medicare item numbers and rules that may change over time.

How to access medicare rebates for psychology

 

Step-by-step: How to Access Medicare Rebates for Psychology

Here’s how Medicare Rebates for Psychology usually work in real life: 

Step 1: Book a Longer GP Appointment

Ask for a longer consult, so you have enough time.

Tell your GP what’s been going on and that you’d like to discuss a Mental Health Treatment Plan (often called a mental health care plan). 

Step 2: Your GP completes the plan and referral

If appropriate, your GP prepares the plan and provides a referral to a psychologist (or another eligible provider).  

The Better Access program requires a valid referral pathway. 

Step 3: Book Your Psychology Appointment

When you contact a clinic, ask: 

  • Do you offer Medicare-rebated sessions under Better Access?
  • What is the session fee and estimated gap fee?
  • Do you process the Medicare rebate on the day? 

Step 4: Pay the Fee and Claim the Rebate

In many clinics, you pay the full session fee first, then the rebate is processed back to your account.  

Some providers can process it immediately using Medicare claiming systems, but this varies. 

If you’re ever unsure whether you’re eligible or how many sessions you have left in the calendar year, you can check your Medicare online account or ask Medicare/Services Australia for guidance.

 

How many sessions are covered

 

How Many Medicare-Rebated Psychology Sessions can you Get Per Year?

Under Better Access, eligible patients can generally claim Medicare benefits for up to 10 individual sessions per calendar year (1 January to 31 December), and also up to 10 group therapy sessions per calendar year where clinically appropriate.

A common point of confusion: you usually won’t receive a referral for all 10 sessions at once.  

Many people start with a smaller block (often up to 6), then complete a review with their GP before accessing the remaining sessions.  

The exact process can vary, but the goal is to make sure support remains appropriate and reviewed over time. 

If your psychologist recommends ongoing therapy beyond the Medicare-rebated sessions, you can continue, just be aware that Medicare generally won’t cover more than the yearly limit under Better Access.

Session type 

Maximum per calendar year 

Referral required 

Individual psychology sessions 

Up to 10 

Yes (e.g. Mental Health Treatment Plan) 

Group therapy sessions 

Up to 10 (if clinically appropriate) 

Yes 

Sessions beyond Medicare limit 

No Medicare rebate 

Not applicable 

Cost of medicare rebate for psychology sessions

 

How Much is the Medicare Rebate for Psychology Sessions in 2026?

Medicare rebate amounts for psychology sessions depend on the type of mental health professional you see, the kind of therapy provided, and the Medicare item number used for the service.  

These rebates are set by the Australian Government through the Medicare Benefits Schedule (MBS) and are reviewed periodically through indexation or policy updates. 

As of the 1 July 2025 MBS schedule updates, the standard Medicare rebates for common individual psychology sessions are: 

  • Registered psychologist (Focussed Psychological Strategies, 50+ minutes, MBS item 80110): 
    Medicare rebate: $98.95
  • Clinical psychologist (Psychological Therapy, 50+ minutes, MBS item 80010): 
    Medicare rebate: $145.25 

 

These rebates apply to eligible people who have a valid referral under the Better Access initiative, such as a Mental Health Treatment Plan prepared by a GP.  

Shorter sessions or different service types may attract different rebate amounts, so it’s always helpful to confirm which item number your provider uses. 

It’s also important to remember that Medicare rebates do not set or limit a psychologist’s fees.  

Psychologists are private practitioners who set their own session fees based on factors such as experience, location, demand, and session length.

This means the amount you pay out of pocket, the gap fee, can vary significantly. 

What does a Psychology Session Really Cost after the Rebate?

Because fees vary between providers, understanding the gap fee can make costs feel more predictable and manageable.  

Below are two common examples to show how rebates reduce the overall cost: 

Provider type 

Session fee 

Medicare rebate 

Approximate out-of-pocket cost (gap) 

Clinical psychologist 

$220 

$145.25 

$74.75 

Registered psychologist 

$180 

$98.95 

$81.05 

In some clinics, particularly those offering bulk billing or concessional rates, the gap fee may be lower, or there may be no gap at all.

In other cases, especially in metropolitan areas or for highly specialised services, fees may be higher. 

A transparent and supportive clinic will be happy to answer these questions so you can make an informed decision about your care and budget with confidence.

To avoid surprises, it’s a good idea to ask a few simple questions before booking: 

  • What is the total session fee?
  • Which Medicare item number will be used?
  • How much will my out-of-pocket cost be after the rebate?
  • Do you process the Medicare rebate on the day, or do I need to claim it myself? 

 

Bulk billing concessional rates and low cost options

 

Bulk Billing, Concessional Rates and Low-Cost Psychology Options

If psychology costs in Australia feel like a barrier, there are still options available. It is completely okay to ask about fees, rebates, and lower-cost services.

Wanting clarity about the cost of a psychologist with Medicare in Australia is not difficult; it is an important part of planning your care. 

What does Bulk Billing Mean for Psychology?

Bulk billing means the provider accepts the Medicare rebate for psychology as full payment for the session, so there is no out-of-pocket cost for you.

Services Australia explains that when a provider bulk bills, they accept the Medicare benefit as full payment for the service.  

Not all psychologists offer bulk-billed psychology sessions, and places may be limited, but it is always worth asking, especially if you: 

  • hold a concession card
  • are a student
  • are on a low income
  • are experiencing financial hardship 

 

This is why many people search for terms like bulk billed psychologist Australia, affordable psychology Australia, and low cost psychologist Australia.

Other Ways to Reduce Psychology Costs

Some clinics may not bulk bill, but they may still offer more affordable options, such as: 

  • Concessional rates for Health Care Card holders or people facing financial pressure
  • Sliding-scale fees, where session costs are adjusted based on personal circumstances
  • Shorter sessions, which may reduce the total fee, depending on the clinic 

 

Beyond private practices, other low-cost psychology options in Australia may include: 

  • University psychology clinics
  • Community health centres
  • Not-for-profit services
  • Funded community mental health programs 

 

Availability can vary depending on location and demand, but being open about cost concerns often helps clinics suggest realistic and affordable pathways.

KEY POINTS

  • Ask about fees early so you understand the rebate, gap fee, and total session cost before booking.
  • Check your funding pathway to see whether Medicare, NDIS, or private health is the best fit for your support.
  • Explore lower-cost options such as bulk billing, concessional rates, or telehealth if cost is a barrier.

 

Telehealth psychology medicare and costs

 

Telehealth Psychology, Medicare and Costs

Telehealth psychology can make mental health support more flexible and accessible, especially for people living with disabilities, carers, parents, and people in regional or remote areas. 

Sessions are delivered by secure video or phone, allowing people to access support without travelling to a clinic in person. 

Under the Better Access initiative, eligible psychology sessions delivered by telehealth can attract Medicare rebates.

Australian Government guidance confirms that eligible patients can claim Medicare benefits for Better Access telehealth video and phone consultations, including services provided by registered and clinical psychologists.  

Does Medicare Cover Telehealth Psychology?

Yes. Many telehealth psychology sessions under Medicare attract the same rebate as in-person appointments when the relevant eligibility and clinical requirements are met.

This means telehealth psychologist Medicare rebates may help reduce the out-of-pocket cost of receiving support from home.

Why Telehealth Can Improve Access

For many people, telehealth psychology in Australia is not just about convenience. It can also reduce barriers such as: 

  • Travel time and travel costs
  • Mobility challenges
  • Fatigue or chronic health issues
  • Caring responsibilities
  • Limited access to local services 

 

This can be especially helpful for people searching for a telehealth psychologist Medicare, an online psychologist rebate, or affordable psychology with Medicare Australia.

Key Points to Know about Telehealth Psychology and Costs

  • Medicare rebates for eligible telehealth psychology sessions are generally the same as in-person appointments, as they use equivalent Medicare item numbers.
  • Session fees and gap costs are often similar to face-to-face sessions, although some providers may offer lower fees for telehealth.
  • Telehealth appointments can be delivered by video or phone, depending on what is clinically appropriate and comfortable for you.

 

Feature 

Telehealth psychology 

Eligible under Medicare 

Yes (permanent) 

Rebate amount 

Same as in-person (eligible items) 

Delivery method 

Video or phone 

Best suited for 

People living with disabilities, carers, regional communities, fatigue or mobility barriers  

For many people, telehealth can reduce the overall burden of accessing support, even if the session fee itself is similar.

Telehealth may help by: 

  • Reducing or eliminating travel costs and travel time
  • Making sessions more manageable for people experiencing fatigue, pain, or mobility challenges
  • Supporting people with caring responsibilities or limited flexibility during the day
  • Improving access for people living in regional or remote areas 

 

While telehealth may not suit every situation, it can be a practical and accessible option that helps many people maintain consistent, ongoing psychological support in a way that fits their lives.

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Medicare NDIS and private health

 

Medicare, NDIS and Private Health: How Psychology Funding Can Work Together

Understanding Medicare rebates and costs for psychology sessions in Australia can feel confusing when more than one funding system is involved.

This is especially true for people living with disabilities, families, and support networks trying to work out whether Medicare, the NDIS, or private health insurance is the best fit. 

In general, Medicare rebates for psychology under the Better Access initiative support eligible people to access clinical mental health treatment through the Medicare Benefits Schedule.

The NDIS is different. It usually funds supports related to a person’s disability goals, functional capacity, and reasonable and necessary supports, rather than mainstream clinical treatment.

NDIS guidance explains that mainstream services continue to fund treatment supports such as psychology sessions under Medicare mental health care plans, while the NDIS funds disability-related supports 

Private health insurance may also help with psychology costs in Australia, depending on your level of cover.

In some cases, people may choose to use private health instead of Medicare for a psychology session.

Services Australia notes that there are circumstances where Medicare and private health can both be involved in health costs, but for psychology sessions, people generally do not claim both for the same consultation fee.

The Key Practical Rule

The most important point is that you generally cannot claim two funding sources for the same psychology session on the same day.

In other words, you usually cannot use Medicare and NDIS funding for the same service, or Medicare and private health for the same psychologist consultation fee.

This is why people often search for terms like Medicare and NDIS psychology funding explained, or can Medicare and NDIS both pay for psychology.

How to Decide Which Funding Pathway Fits Best

A helpful way to think about it is this: 

  • Medicare / Better Access: Best suited to mental health treatment delivered through eligible clinicians with a referral pathway. 
  • NDIS funding: Best suited to support connected to disability goals, daily functioning, recovery, participation, and capacity building. 
  • Private health insurance: May help with some psychologist fees after Medicare rebate, or may be used instead of Medicare, depending on your cover.  

 

If you are an NDIS participant, it can help to speak with your support coordinator, plan manager, or provider about how your therapy supports align with your plan goals and funding categories.

Recovery coaches can also help connect NDIS participants with health and mental health services outside the NDIS, so services work together more smoothly.  

A simple question that often helps is: “Is this therapy mainly for mental health treatment, or is it support related to my disability goals over time?”

That can make it easier to work out whether Medicare rebates for psychology, NDIS funding, or another option is the most appropriate pathway.

 

Talk to your GP or support coordinator

 

How to Talk With Your GP or Support Coordinator about Costs 

Talking about money can feel uncomfortable, especially when you’re already managing emotional stress or supporting someone else.

However, cost planning is a valid and important part of healthcare.  

Having clear conversations early can reduce anxiety, prevent unexpected expenses, and help you choose support that is sustainable over time. 

Talking with your GP

Your GP is often the first point of contact for accessing Medicare-rebated psychology services.

Being open about both your mental health needs and your financial concerns can help them guide you more effectively. You may find it helpful to ask: 

  • “Can we talk about a Mental Health Treatment Plan and what Medicare covers for psychology?”
  • “How many sessions might be appropriate for me, and how does the 10-session limit work across the year?”
  • “Are there psychologists you can refer me to who offer concessional rates or bulk billing if possible?” 

Talking with a Psychologist or Clinic 

Supportive clinics are usually very open about costs and happy to explain how rebates work. 

Before booking, it’s reasonable to ask about fees and rebates, so you know what to expect.

Clear information upfront allows you to plan with confidence. You might ask: 

  • “What is your standard session fee, and what will my out-of-pocket cost be after the Medicare rebate?”
  • “Do you process the Medicare rebate on the day, or will I need to claim it myself?” 

If you’re an NDIS participant (or supporting one)

For people living with disabilities, funding conversations may involve more than one system.

Support coordinators and plan managers can help clarify options. Helpful questions include: 

  • “Can we map my therapy needs to my NDIS goals and available funding?”
  • “Which supports are best accessed through Medicare, and which may fit my NDIS plan over time?” 

 

You deserve clear, respectful information, especially when navigating a system that can feel complex.

Asking about costs is a practical step toward informed, sustainable care, not something you need to apologise for.

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How affective care supports you

 

How Affective Care supports you

At Affective Care, we understand that navigating costs, referrals, and funding pathways can feel overwhelming, especially when you’re already managing mental health concerns, disability-related needs, or caring responsibilities.  

Our approach is calm, supportive, and emotionally centred. We take the time to listen first, understand your situation, and explain your options clearly, without pressure or judgement. 

We recognise that every person’s circumstances are different.

That’s why we focus on helping you make informed decisions that feel right for you, your family, and your goals, not rushing you or making assumptions about what support you “should” access. 

When you connect with Affective Care, we can support you by: 

  • Talking through Medicare rebates and psychology costs, including what rebates may apply and what out-of-pocket costs to expect
  • Helping you understand referrals and Mental Health Treatment Plans, and what is needed to access Medicare-rebated sessions
  • Exploring telehealth psychology options, particularly if travel, mobility, fatigue, caring responsibilities, or location are barriers
  • Supporting NDIS participants to understand how psychological support may align with NDIS goals, alongside Medicare, where appropriate
  • Providing clear, honest information about fees, funding pathways, and next steps, so there are no surprises
  • Offering a compassionate, respectful space to ask questions, no matter how small or uncertain they may feel 

 

You deserve clear, respectful information, especially when navigating a system that can feel complex and confusing.  

Asking about costs is not a burden or a weakness; it’s a practical step toward sustainable care.

At Affective Care, you don’t have to navigate this alone. We’re here to walk beside you, at your pace, with clarity, care, and understanding.

 

Ready for a supportive conversation for medicare rebates

 

When to Reach out for Support Now

If you’ve been pushing through for a long time, it can feel like you have to “wait until it’s worse” to deserve support. You don’t. 

It may be time to talk to someone if you’re experiencing ongoing distress, sleep issues, frequent overwhelm, difficulties coping at work or study, strain in relationships, or you’re carrying caring responsibilities that feel too heavy to hold alone.  

If you’re a person living with disability, you may also be navigating extra layers of appointments, access barriers, fatigue, stigma, or the emotional load of having to explain your needs again and again. 

Cost shouldn’t be the reason you suffer in silence.

There are often ways to reduce what you pay through Medicare rebates, telehealth, concessional fees, or alternative low-cost pathways. 

If you’d like compassionate support that understands both your goals and emotions, Affective Care is here to walk beside you.

You’re welcome to contact our team to talk through options like Medicare rebates, appointment types (including telehealth), and what support might feel most accessible for your situation.

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FAQ

Yes. You can book a psychology appointment privately without a Mental Health Treatment Plan, but Medicare rebates under Better Access usually won’t apply. This means you’ll need to pay the full session fee out of pocket.

In most cases, yes. Medicare rebates for psychology usually require a Mental Health Treatment Plan from a GP or another eligible referral pathway. Without a referral, sessions are typically considered private and not Medicare-rebated.

A Medicare rebate is the amount Medicare pays back for an eligible session. A gap fee is the remaining amount you pay if the psychologist’s fee is higher than the rebate amount set by Medicare.

Medicare rebates under Better Access are generally for individual treatment of a diagnosed mental health condition. Couples or family counselling is not usually covered, though some limited circumstances may apply depending on the service type.

Eligible people can generally access up to 10 individual Medicare-rebated psychology sessions per calendar year. Sessions are often approved in stages, with a GP review required before accessing additional sessions within the yearly limit.

You can continue seeing your psychologist, but Medicare usually won’t cover further sessions that year. Options may include self-funded sessions, concessional rates, low-cost services, or reviewing alternative supports with your GP.

Often yes. You may be able to transfer your referral to a new psychologist, as long as it remains valid and within the same calendar year. It’s best to confirm with your GP and the new clinic beforehand.

Many Medicare psychology items have telehealth equivalents. Eligible video or phone sessions can attract the same rebate as in-person appointments, provided eligibility criteria are met and the service is considered clinically appropriate.

Medicare and NDIS funding usually cannot be claimed for the same service on the same day. However, they may support different types of psychological support over time, depending on whether the focus is mental health or disability goals.

You can ask about bulk billing, concessional rates, telehealth options, shorter sessions, or low-cost services such as community health centres or university clinics. Open conversations about cost often lead to more affordable options.

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Brandon Boumelhem

Occupational Therapist

Functional independence | Strengths-based | NDIS-focused

Brandon supports individuals through:

Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.

His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.

Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.

Natalie Soto

Natalie Soto

Registered Psychologist | PBS

Bilingual | Assessment-focused | Person-centred

Natalie supports children and adults through:

Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.

She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.

Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.

Edric Limbo

Edric Limbo

Speech-Language Pathologist

Rehabilitation-focused | Goal-driven | Community-oriented

Edric supports individuals through:

Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.

His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.

Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.

Heather Pinel

Heather Pinel

Positive Behaviour Support Practitioner & Registered Counsellor

Trauma-informed | Neuroscience-integrated | Relational

Heather supports individuals through:

Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.

Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.

Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.

Charbel Azzi

Charbel Azzi

Speech-Language Pathologist

Communication | Connection | Technology-enhanced

Charbel supports children and adults through:

Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.

Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.

Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.

Nisreen El-Saidi

Nisreen El-Saidi

Positive Behaviour Support Practitioner

Grace Boutros

Grace Boutros

Positive Behaviour Support Practitioner

Shayma Sadek

Shayma Sadek

Positive Behaviour Support Practitioner

Ali Bazzi

Ali Bazzi

Positive Behaviour Support Practitioner

Areeba Chaudhry

Areeba Chaudhry

Casual Allied Health Assistant

Joana Suh

Joana Suh

Paediatric Occupational Therapist

Neurodiversity-affirming | Strengths-based | Mental health-focused

Joana supports children, adolescents, and adults through:

Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.

Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.

Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.

Rita Dagher

Rita Dagher

Psychologist | Managing Director – Affective Care & Affective Health Services

Humanistic | Systems-led | Clinically grounded

Rita supports individuals, families, and communities through:

Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.

With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.

Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.