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SIL Vs SDA: Understanding Your NDIS Housing Options in Sydney and Across NSW

Confused about the difference between Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA)? You’re not alone.

Many individuals living with disabilities in Sydney and regional NSW find it difficult to manage NDIS housing supports, but being aware of these two funding sources can lead to more comfort and independence.

This in-depth guide from Affective Care covers every aspect of SIL vs SDA in 2025, including what’s new under the PACE Plan, how funding and eligibility work, and how to find trusted, credible providers in your area.

 

Understanding NDIS Housing Support

 

Understanding NDIS Housing Support in 2025

The National Disability Insurance Scheme (NDIS) offers a range of housing-related supports designed to help people living with disability live safely, independently, and with dignity.

Moreover, these supports are flexible and person-centred, tailored to your individual goals, daily needs, and preferred living arrangements.

Each housing stream under the NDIS plays a unique role in supporting independence.

  • Supported Independent Living (SIL) funds the support you receive each day, including personal care, cooking, cleaning, and skill-building activities, so that you can manage your home confidently.
  • Specialist Disability Accommodation (SDA) provides the physical housing itself, offering purpose-built or modified homes designed for people with high or complex support needs.
  • Individualised Living Options (ILO) offers flexible arrangements, allowing you to design your own living setup (for example, living alone with drop-in supports or sharing with someone you trust.
  • Home Modifications and Assistive Technology improve accessibility and comfort in your current home (e.g., ramps, railings, widened doorways, or smart-home devices).

 

Together, these NDIS housing supports create a foundation for choice, control, and independence, helping participants live in a way that truly reflects their needs and aspirations.

Note: Under the PACE Plan 2025, the NDIS has introduced several important improvements. These include a more precise definition of what the NDIS can and cannot fund, new funding periods within plans to support better budgeting, and greater transparency about participants’ impairment information during access decisions.

 

Supported Independent Living

 

What is Supported Independent Living (SIL)?

Supported Independent Living (SIL) is one of the most widely accessed NDIS supports, and for good reason.

Furthermore, it funds the human side of daily living; the people, routines, and emotional connections that help you live independently while feeling secure and supported.

If you’ve ever wondered “what exactly does SIL pay for?” or “how does SIL differ from housing?” Here’s what you need to know.

Expert Insight: SIL is not about where you live, it’s about how you live there. It funds the assistance and supervision you need to maintain independence, whether you’re in a shared home, an SDA property, or your own private rental.

The Purpose of SIL

SIL helps people who need regular or ongoing support with everyday activities to live as independently as possible. It aims to:

  • Build confidence and self-management skills
  • Reduce reliance on family or informal caregivers
  • Support social participation and connection
  • Ensure safety and well-being at home

 

The level of SIL support varies; some participants need a few hours a day, while others require 24-hour active support.

Under the 2025 PACE system, SIL hours are now tracked digitally, allowing for faster updates when needs change.

Did you know? Most participants receiving SIL live in shared settings with 2 to 7 residents, but SIL can also be arranged in private homes or apartments, depending on your level of independence.

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Specialist Disability Accommodation

 

What is Specialist Disability Accommodation (SDA)?

Specialist Disability Accommodation (SDA) refers to purpose-built or modified homes designed for individuals with severe functional impairment or high support needs.

Unlike SIL, which funds the people who support you, SDA funds the home itself, the physical environment where support is delivered.

SDA operates under the Capital Support and focuses on safe, accessible, and long-term housing. Homes are owned or managed by registered SDA providers and built to national NDIS SDA Design Standards.

What SDA Covers

  • Construction or modification of specialist homes
  • Maintenance, insurance, and housing compliance costs
  • Accessibility features like ramps, hoists, and smart-home systems
  • Long-term tenancy management and property upkeep

What SDA Doesn’t Cover

  • Daily personal or household supports (funded by SIL/other supports)
  • Rent or bond payments (participants make a capped, reasonable rent contribution)
  • Utilities, food, or personal expenses
  • Furniture or home decor

 

SDA Design Categories: Improved Liveability, Fully Accessible, Robust, and High Physical Support, each tailored to different functional needs.

Mini Case Story: Maria from Western Sydney lives in a High Physical Support SDA apartment with ceiling hoists and voice-controlled doors. Her SDA covers the property; her SIL’s funding pays for daily assistance.

Expert Insight: In 2025, Sydney SDA providers can access sustainability loadings for energy-efficient designs, lowering long-term costs for participants.

 

SIL Vs SDA comparison

 

SIL vs SDA: Key Differences At a Glance

Feature Supported Independent Living (SIL) Specialist Disability Accommodation (SDA)
What it is Funding for daily support services Funding for specialist housing
Purpose Help participants build independence and manage everyday tasks Provide safe, accessible housing for people with extreme functional impairments
Focus Support staff The physical home
Examples Cooking, cleaning, personal care, medication reminders, and community access Fully accessible bathrooms, reinforced walls, hoists, automated doors
Who it’s for People who need high levels of daily support People who cannot live safely in a standard home
Where it applies Participant’s home or supported home SDA-registered properties only
Can you have both? Yes. Many participants receive SDA housing + SIL support together. Yes. SDA homes commonly include SIL providers

SIL Vs SDA: What’s the Difference in detail?

Understanding the difference between SIL vs SDA is essential before you apply for NDIS Home and Living supports.

While these two terms are often used together, they fund different things: one funds the support you receive, and the other funds the home itself.

Supported Independent Living (SIL)

  • Purpose: Covers the daily support you need to live independently, not the home itself.
  • Funding Type: Provided under Core Supports, Assistance with Daily Life.
  • Includes: Personal care, meal preparation, cleaning, supervision, and community access.
  • Excludes: Rent, food, utilities, or home modifications.
  • Eligibility: For participants with moderate to high support needs requiring regular or 24/7 assistance.
  • Approval: Based on OT or functional assessment and NDIA review (Roster of Care).
  • Goal: Build independence, confidence, and daily living skills.

Specialist Disability Accommodation (SDA)

  • Purpose: Funds the home itself, a safe, accessible place designed for people with higher physical or functional needs.
  • Funding Type: Provided under Capital Supports Specialist Housing.
  • Includes: Construction or modification of accessible homes and essential safety features.
  • Excludes: Daily living support, food, or utilities.
  • Eligibility: For participants with very high or extreme functional needs (around 6% qualify).
  • Design Types: Improved Liveability, Fully Accessible, Robust, and High Physical Support.
  • Goal: Ensure long-term safety, accessibility, and comfort.

 

SIL and SDA Together

 

Can You Have Both SIL and SDA Together?

Yes, you can have both SIL and SDA together in your NDIS plan, and in many cases, that’s the ideal setup for people with complex or high support needs.

Each type of funding covers a different part of your living arrangement:

  • SDA (Specialist Disability Accommodation) funds the home itself, which is a physical property designed for safety, accessibility, and long-term stability.
  • SIL (Supported Independent Living) funds the support within the home, including trained staff who assist you with daily living, supervision, and skill-building.

 

These supports are assessed and approved separately by the NDIA, but they are designed to work together.

This combination ensures you have the right environment and the right team to support your independence, well-being, and safety.

When You Can Have Both

You may be approved for both SIL and SDA when:

  • You have extreme functional impairment or very high support needs requiring a specialist home (SDA) and daily/overnight assistance (SIL).
  • You need on-site staff for personal care or behavioural support in a home built to NDIS design standards.
  • You live in a shared SDA property with other participants who also receive SIL.
  • Your support needs are complex enough that ordinary housing or informal care isn’t sufficient.

 

Expert Insight: Having both SDA and SIL doesn’t mean double funding; each has its own budget line under the NDIS.

The PACE 2025 system streamlines how providers coordinate these supports, reducing overlap and ensuring that every dollar is directed toward improving quality of life.

 

SIL and SDA Eligibility Criteria

 

Eligibility Criteria for SIL and SDA in 2025

SIL Eligibility and Prerequisites NDIS 2025

You may be eligible for SIL if you have moderate to high support needs, need regular or 24/7 assistance, can live safely in supported housing, and have a NDIS goal for independent living.

Before SIL is approved, several NDIS prerequisites must be met:

  • Functional assessment: A qualified professional (usually an Occupational Therapist) assesses your daily living needs and safety risks at home.
  • Goal alignment: Your NDIS plan must include a goal about developing independence or moving into supported accommodation.
  • Evidence of necessity: Reports must show SIL is reasonable and necessary for your situation, meaning lower-level supports like ILO or drop-in assistance wouldn’t meet your needs.
  • Provider quote and Roster of Care (RoC): Your chosen SIL provider submits a detailed quote showing hours, shift types, and participant-to-staff ratios.
  • Registered providers only: SIL supports must be delivered by NDIS-registered providers who follow compliance, safety, and quality guidelines.

 

Expert Insight (NDIS.gov.au, 2025): The NDIA uses this evidence to create an individualized SIL budget rather than a fixed amount, ensuring your funding reflects your actual support needs, not a generic template.

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SDA Eligibility and Prerequisites NDIS 2025

Before SDA funding is included in your plan, the NDIA must confirm you meet eligibility requirements.

These prerequisites ensure SDA is approved only for participants who genuinely need specialist housing:

  • Extreme Functional Impairment or Very High Support Needs: Your assessments show you require a specially designed home to live safely and independently.
  • Functional and Housing Assessments: Reports from an Occupational Therapist (OT), Physiotherapist, or housing specialist outline your functional limitations and physical environment requirements.
  • Evidence and Housing Goals: Your plan must include housing and independence goals, supported by professional reports that explain why SDA is reasonable and necessary.
  • NDIA Approval: The NDIA reviews all evidence and determines your SDA design category (Improved Liveability, Fully Accessible, Robust, or High Physical Support) and dwelling type (apartment, villa, or group home).
  • Registered Provider Requirement: SDA funding can only be used with NDIS-registered SDA housing providers who meet strict quality and safety standards.

 

Expert Insight (NDIS.gov.au): SDA is designed for a small group of participants, typically around 6% of all NDIS participants, whose disability significantly impacts their ability to live safely without a specialist environment.

 

How NDIS Funding Works

 

How NDIS Funding Works for SIL and SDA in 2025

Understanding how funding is structured under the National Disability Insurance Scheme (NDIS) enables participants to make informed, confident housing decisions.

In 2025, the PACE Plan will clarify the process and make it more transparent by separating SIL and SDA into distinct funding categories.

Supported Independent Living (SIL) Funding Flow

Supported Independent Living (SIL) support services (not rent). It sits under the Core Supports criteria.

SIL Funding Packages

  • Personal Support: Assistance with daily tasks such as showering, dressing, cooking, and cleaning.
  • Supervision and Safety: Overnight or 24/7 staff support to ensure well-being.
  • Skill Development: Support to build independence in budgeting, cooking, and self-care.
  • Community Access: Assistance with attending appointments, education, work, or social activities.
  • Shared Support Costs: When living in group homes, some staff costs are shared between participants through a Roster of Care (RoC).

Step-by-Step: How SIL Funding Flows

  • Planning & Goal Setting: During your NDIS planning meeting, you identify housing and independence goals.
  • Assessment & Quoting: Your OT and SIL provider prepare evidence and a quote, which the NDIA reviews.
  • Funding Approval: SIL is approved under your Assistance in Daily Life (Core Supports) category.
  • Service Agreement: You select your provider and sign a service agreement that outlines support hours, roster, and expectations.
  • Service Delivery: The provider supports personal care, household tasks, community access, and bills the NDIS for approved hours.
  • Ongoing Review: You, your provider, and your Support Coordinator can review and adjust your RoC as your needs evolve.

 

Expert Insight: Under the PACE Plan, SIL rosters are now updated digitally, allowing quicker adjustments when your needs or support hours change, preventing budget gaps and service delays.

Specialist Disability Accommodation (SDA) Funding Flow

Specialist Disability Accommodation (SDA) funds eligible participants access safe, purpose-built housing that meets their accessibility and independence needs.

SDA funding supports the home itself, including construction, maintenance, and long-term property management, while other supports, such as daily assistance, are funded separately through Supported Independent Living (SIL).

SDA Funding Process

Once SDA is approved, the funding is included in the Capital Supports section of your NDIS plan. It is not paid directly to you; instead, the NDIA pays the SDA provider on your behalf to cover the cost of the property, while you pay a small personal contribution (rent).

Your SDA funding package includes:

  • The approved design category and building type
  • The number of residents the dwelling is built for
  • The location and density loading (e.g., urban vs regional rates)
  • Any sustainability loadings (for energy-efficient or low-impact builds)

Step-by-Step: How SDA Funding Flows

1. SDA Eligibility and Plan Approval

  • During your NDIS plan meeting, you discuss your housing goals and provide OT or specialist reports.
  • The NDIA assesses your evidence and confirms SDA eligibility.
  • Your plan has been updated to include SDA funding under the Capital Supports budget.

2. Choosing an SDA Home and Provider

  • With help from your Support Coordinator or Housing Specialist, you explore SDA housing options across Sydney or NSW.
  • You can choose your preferred NDIS-registered SDA provider and the property type that matches your assessed design category.
  • You’ll sign a tenancy or occupancy agreement outlining your rights and rent contribution.

3. Payments and Contributions

The NDIA pays SDA funds directly to the housing provider to cover property-related costs, including construction, maintenance, insurance, and compliance. You pay a capped, reasonable rent contribution, generally: 

  • 25% of your Disability Support Pension (DSP), plus 
  • Any Commonwealth Rent Assistance (CRA) you receive.
  • These contributions help maintain your tenancy while keeping housing affordable. 

4. Ongoing Management and Flexibility 

  • Your SDA provider ensures the property remains compliant with NDIS standards, accessible, and well-maintained.
  • You can change SDA providers or relocate if your goals or needs change and your SDA funding follows you, ensuring flexibility and long-term choice.

 

Expert Insight: The NDIS 2025 Price Guide introduces region-specific SDA rates for areas like Western Sydney, Inner West, and Northern Beaches to reflect true market housing costs. This encourages more local SDA developments and ensures providers can maintain high-quality, sustainable housing.

 

Choosing between SIL vs SDA

 

Choosing Between SIL Vs SDA

Choosing between Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA) depends on whether your biggest need is daily living support, a specialist home, or a combination of both.

In 2025, under the PACE Plan reforms, the NDIS encourages participants to review their housing and support goals annually to ensure funding continues to match their evolving needs.

Expert Insight: PACE simplifies housing and support coordination, allowing participants to mix and match supports. For example, receiving SIL in a regular apartment or combining SIL with SDA in a purpose-built home.

When to Choose SDA

You might consider SDA if your primary need relates to the home itself, its accessibility, safety, and long-term suitability.

SDA is right for you if you:

  • Have extreme functional impairment or very high support needs that make standard housing unsafe or unsuitable.
  • Need specialist features such as ceiling hoists, wider doorways, step-free access, or reinforced walls.
  • Require a long-term, stable housing solution with structural accessibility built in.
  • Have an NDIS plan goal focused on improved mobility, independence, and secure accommodation.
  • Need a home where SIL or other supports can operate safely and effectively.

 

Tip: SDA is usually paired with SIL or ILO to ensure both the home and daily supports align with your individual needs.

When to Choose SIL

Choose SIL when your main need is daily or ongoing support, not necessarily a specialist home. SIL focuses on the people who help you live safely and independently.

SIL is right for you if you:

  • Can live in a regular or shared home but needs support staff for daily tasks (personal care, cooking, cleaning, medication).
  • Require supervision or overnight assistance for health and safety.
  • Want to build independence while maintaining emotional and physical support.
  • Have goals in your NDIS plan about developing life skills and living more independently.
  • Prefer flexible support hours rather than fixed housing arrangements.

 

SIL Vs SDA: Myths VS Facts

 

Common Myths About SIL and SDA

Many people feel uncertain about how Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA) actually work, and that confusion often leads to common myths.

Here’s the truth behind some of the most frequent misunderstandings:

Myth 

Reality 

SIL and SDA are the same 

They serve different purposes; SIL funds your daily support, while SDA funds your home. 

You can’t have both 

You can receive both SIL and SDA together in one NDIS plan SDA covers the property, SIL covers the supports inside it. 

Only group homes qualify 

SDA homes can include apartments, villas, and duplexes, not just group settings. SIL can also be provided in private or family homes. 

SDA reduces independence 

SDA homes are designed to increase independence, featuring accessible layouts, assistive technology, and privacy-focused designs. 

Expert Insight: During your NDIS plan review, use simple, clear language such as “I need support to live safely and independently.” This helps the NDIA correctly categorise your funding and align supports with your goals.

 

Outlook: SIL & SDA in Sydney

 

The 2025 Outlook for SIL and SDA in Sydney

Sydney’s NDIS housing landscape is evolving rapidly, with new opportunities for participants, providers, and families.

The focus in 2025 is on innovation, inclusion, and independence, ensuring every person has access to a safe and supportive home.

Government & Policy Updates

  • NDIA continues to streamline SDA and SIL access, with more explicit eligibility criteria and faster approval processes.
  • Mandatory registration for SIL and platform-based providers is being introduced to enhance quality and provide stronger safeguards.
  • SDA dwellings have increased nationally by over 20%, with funding up 34% year-on-year.
  • Government focus remains on choice, transparency, and participant-centred housing.

SDA Supply & Market Trends

  • SDA housing supply in Sydney is expanding significantly, especially in High Physical Support and Robust design categories.
  • Over 2,000+ rooms are currently under construction across NSW.
  • Despite growth, some areas face a mismatch between supply and participant needs, particularly in location and design type.
  • Smaller, purpose-built homes (2–4 residents) are becoming the preferred model over large group homes.

New Providers & Digital Platforms

  • New SDA/SIL providers and digital matching platforms (e.g., SIL Match, SDA Finder) are making housing access easier.
  • Collaboration between SIL and SDA providers is improving compatibility matching and reducing wait times.
  • Technology-driven matching prioritises participant preferences, compatibility, and emotional well-being.

Predictions for 2025 and Beyond

  • More Independent Living Options: Growth in flexible, semi-shared, and apartment-style homes.
  • Hybrid Models: Integration of SDA housing with tailored SIL or ILO supports.
  • Participant Empowerment: Greater control in choosing homes, housemates, and support levels.
  • Community Integration: Stronger focus on homes located within inclusive, accessible Sydney suburbs.
  • Cautious Optimism: While supply is increasing, ongoing challenges include rising costs and uneven regional distribution.

 

How to Apply for SDA or SIL

 

How to Apply for SIL or SDA (Step-by-Step)

Applying for Supported Independent Living (SIL) or Specialist Disability Accommodation (SDA) under the NDIS follows a structured process. Here’s how it works in 2025 under the PACE Plan system.

Applying for Supported Independent Living (SIL)

  • Step 1: Review your NDIS plan to ensure housing or independence goals are listed.
  • Step 2: Get a functional assessment from an Occupational Therapist or allied health professional.
  • Step 3: Ask a registered SIL provider to prepare a Roster of Care (RoC) and quote.
  • Step 4: Submit the reports and quote to the NDIA for approval.
  • Step 5: Once approved, SIL funding is added to your plan under Core Supports.
  • Step 6: Select your provider, sign the Service Agreement, and begin receiving support. 

Applying for Specialist Disability Accommodation (SDA)

  • Step 1: Discuss your housing goals during your NDIS planning meeting.
  • Step 2: Gather OT or housing reports outlining your accessibility needs.
  • Step 3: NDIA reviews evidence to confirm SDA eligibility.
  • Step 4: If approved, SDA funding appears in your plan under Capital Supports.
  • Step 5: Use the SDA Finder to explore registered homes.
  • Step 6: Choose a provider, sign a tenancy agreement, and move in.

 

Finding the right SIL & SDA Providers

 

Finding the Right SIL and SDA Providers in Sydney

Choosing the right SIL or SDA provider is about more than finding a service; it’s about finding a team that understands your goals, values your independence, and genuinely cares about your well-being.

When selecting a provider, consider:

  • NDIS registration and experience delivering high-quality support services.
  • Transparent pricing and clear, easy-to-understand service agreements.
  • Participant reviews and testimonials to gauge trust and satisfaction.
  • Home locations across Western Sydney, Inner West, Liverpool, and the Northern Beaches that fit your lifestyle and community connections.

How Affective Care Supports You

At Affective Care, we believe housing is more than a roof; it’s about belonging, comfort, and trust.

We take time to understand your personal goals and emotional needs, and we match you with homes and support teams that help you thrive.

Whether you need SIL, SDA, or both, our specialists guide you through every stage from assessments and provider selection to moving in and adjusting to your new environment.

We help you build not just a living space, but a life filled with dignity, independence, and heart.

Ready to Explore SIL or SDA Options in Sydney?

Looking for SIL or SDA options in Sydney, but not sure where to start? Affective Care’s NDIS specialists are here to support you every step of the way.

We can help you understand your funding, clarify eligibility, explore suitable housing options, and navigate shared or individual living arrangements, all with your goals, preferences, and wellbeing at the centre.

Our guidance is obligation-free and focused on helping you find a home that truly feels right.

Want us to join you on your NDIS and housing journey?
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FAQ

Supported Independent Living (SIL) funds the daily supports you receive at home, such as personal care, supervision, and help with everyday activities. Specialist Disability Accommodation (SDA), on the other hand, funds the physical home itself, a purpose-built or modified environment designed for safety, comfort, and accessibility.

Yes, you can have both SIL and SDA in your NDIS plan, as they serve different purposes but work best when combined.

You may be eligible for SDA if you have an extreme functional impairment or very high support needs that make it unsafe or unsustainable to live in standard housing.

SIL funding is included under your Core Supports budget and paid directly to your SIL provider for daily assistance and supervision. SDA funding comes from your Capital Supports budget and is paid directly to the housing provider, while you contribute a capped amount for rent and utilities.

Yes, you can switch providers at any time through a simple plan update (learn how to change NDIS provider here). Timeframes may vary, but strong evidence and clear goals can speed things up. Under PACE 2025, digital workflows aim to shorten assessment and plan update cycles.

An OT functional assessment, a clear housing report (if SDA), and a detailed Roster of Care (for SIL) are pivotal. Plain-language goals and risk/benefit examples strengthen the case.

SIL funds structured daily support (often shared or 24/7). ILO is more flexible and relationship-based, ideal where informal support and drop-in help fit your lifestyle.

Yes, many providers offer tours or short trial stays (where appropriate) so you can assess fit, routines, and housemate compatibility.

Your DSP continues as normal. You usually contribute a capped “reasonable rent” (often 25% of DSP) plus CRA; the NDIA pays SDA to the housing provider.

You can change SIL providers and keep the same home. Changing SDA providers usually means changing the property.

Short-Term Accommodation (STA) and Medium-Term Accommodation (MTA) cover temporary stays useful during transitions, home modifications, hospital discharge, or while awaiting SDA.

Providers consider compatibility (routines, noise, support styles, interests). You can ask about matching criteria and meet potential housemates ahead of time.

The SDA provider manages property compliance, maintenance, and safety systems. Report issues promptly so they can be logged and actioned.

You can request an internal review and, if needed, apply to the AAT (or its current equivalent). You can keep records, timelines, and updated evidence.

Supply is improving but popular areas and categories (e.g., High Physical Support) can have waitlists. Ask providers about current vacancies and pipeline builds.

Generally, SIL is delivered by registered providers with trained staff. Exceptions are limited; participants can check current NDIS rules and discuss alternatives like ILO.

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Anabelle supports children and adults through:

Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.

Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.

Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.

Brandon Boumelhem

Brandon Boumelhem

Occupational Therapist

Functional independence | Strengths-based | NDIS-focused

Brandon supports individuals through:

Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.

His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.

Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.

Natalie Soto

Natalie Soto

Registered Psychologist | PBS

Bilingual | Assessment-focused | Person-centred

Natalie supports children and adults through:

Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.

She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.

Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.

Edric Limbo

Edric Limbo

Speech-Language Pathologist

Rehabilitation-focused | Goal-driven | Community-oriented

Edric supports individuals through:

Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.

His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.

Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.

Heather Pinel

Heather Pinel

Positive Behaviour Support Practitioner & Registered Counsellor

Trauma-informed | Neuroscience-integrated | Relational

Heather supports individuals through:

Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.

Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.

Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.

Charbel Azzi

Charbel Azzi

Speech-Language Pathologist

Communication | Connection | Technology-enhanced

Charbel supports children and adults through:

Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.

Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.

Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.

Nisreen El-Saidi

Nisreen El-Saidi

Positive Behaviour Support Practitioner

Grace Boutros

Grace Boutros

Positive Behaviour Support Practitioner

Shayma Sadek

Shayma Sadek

Positive Behaviour Support Practitioner

Ali Bazzi

Ali Bazzi

Positive Behaviour Support Practitioner

Areeba Chaudhry

Areeba Chaudhry

Casual Allied Health Assistant

Joana Suh

Joana Suh

Paediatric Occupational Therapist

Neurodiversity-affirming | Strengths-based | Mental health-focused

Joana supports children, adolescents, and adults through:

Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.

Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.

Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.

Rita Dagher

Rita Dagher

Psychologist | Managing Director – Affective Care & Affective Health Services

Humanistic | Systems-led | Clinically grounded

Rita supports individuals, families, and communities through:

Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.

With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.

Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.