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Introduction:
Positive Behaviour Support (PBS) is more than just a method for managing challenging behaviours; it is a holistic approach that focuses on enhancing the quality of life for individuals by fostering positive change. PBS is grounded in a deep understanding of why certain behaviours occur and uses this understanding to create strategies that encourage positive behaviours while reducing negative ones. This blog will explore what PBS is, its core principles, and how it benefits individuals and their families.

What is Positive Behaviour Support?

Overview:

PBS is an evidence-based, person-centred framework that aims to improve an individual’s quality of life by identifying the root causes of challenging behaviours and addressing them through positive, proactive strategies. Rather than using punishment or negative reinforcement, PBS emphasises positive reinforcement and skill-building to encourage desirable behaviours.

Historical Context:

PBS emerged in the late 20th century as a response to the limitations of traditional behavioural management techniques, which often relied on punishment. It was developed from the principles of applied behaviour analysis (ABA) but incorporates a broader, more holistic perspective that includes emotional, social, and environmental factors.

Core Principles of PBS:
Person-Centred Approach: Every PBS plan is tailored to the individual’s unique needs, preferences, and circumstances.

Proactive Strategies:
PBS focuses on preventing challenging behaviours before they occur by addressing the underlying causes.

Positive Reinforcement:
Desirable behaviours are encouraged through rewards and recognition, promoting long-term behavioural change.
Collaboration: Successful PBS requires the active involvement of families, carers, and a multidisciplinary team of professionals.

Focus on Quality of Life:
The ultimate goal of PBS is to improve the individual’s overall well-being, including their emotional, social, and physical health.

The Process of Implementing PBS

Step 1:
Assessment and Understanding
The first step in PBS is conducting a thorough assessment to understand the individual’s needs, strengths, and the factors contributing to challenging behaviours. This typically involves a Functional Behaviour Assessment (FBA), which will be discussed in more detail in a subsequent blog. The assessment phase is crucial as it provides the foundation for creating an effective PBS plan.

Step 2:
Developing a Personalised PBS Plan
Once the assessment is complete, a personalised PBS plan is developed. This plan includes specific goals, strategies for achieving those goals, and methods for monitoring progress. The plan should be flexible, allowing for adjustments as the individual’s needs change over time.

Step 3:
Implementation of the Plan
The PBS plan is then implemented across all settings in the individual’s life, including home, school, and community environments. This requires collaboration between family members, carers, educators, and other professionals to ensure consistency and effectiveness.

Step 4:
Monitoring and Evaluation
Regular monitoring and evaluation are essential to the success of a PBS plan. This involves tracking the individual’s progress towards their goals, making adjustments to the plan as needed, and ensuring that the strategies being used are effective in promoting positive change.

Benefits of Positive Behaviour Support

PBS offers a wide range of benefits that significantly enhance the lives of individuals and their families. These benefits include:

Improved Communication Skills:
PBS places a strong emphasis on communication, helping individuals develop both verbal and non-verbal communication skills. This is particularly important for individuals who struggle to express their needs and emotions, as effective communication can greatly reduce frustration and improve relationships.

Reduction in Challenging Behaviours:

By understanding the root causes of challenging behaviours and addressing them proactively, PBS can lead to a significant reduction in these behaviours. This not only improves the individual’s quality of life but also reduces stress and strain on families and carers.

Enhanced Emotional Well-being:
Positive Behaviour Support (PBS) promotes positive emotional experiences by encouraging desirable behaviours and reducing negative ones. This can lead to improved self-esteem, greater independence, and a more positive outlook on life.

Increased Independence:
One of the key goals of PBS is to empower individuals to manage their behaviours and interactions, leading to increased independence in daily activities. Over time, this can result in greater self-confidence and the ability to engage more fully in community life.

Strengthened Family Relationships:
By involving families in the PBS process, relationships within the family are often strengthened. Families learn to understand and support their loved one more effectively, leading to a more harmonious home environment.

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Case Studies: PBS in Action

Case Study 1:
A Child with Autism Spectrum Disorder (ASD)
John, a 7-year-old boy with ASD, exhibited challenging behaviours such as frequent tantrums and aggression towards his peers. Through a PBS plan that focused on improving his communication skills and understanding the triggers of his behaviour, John’s tantrums were significantly reduced, and he began to engage more positively with his peers.

Case Study 2:
An Adult with Intellectual Disabilities
Sarah, a 25-year-old woman with intellectual disabilities, struggled with social interactions and often felt isolated. A PBS plan was implemented that included social skills training and positive reinforcement for engaging in social activities. Over time, Sarah became more confident and started participating in community events, greatly improving her quality of life.

Challenges and Considerations in PBS

Consistency Across Environments:
One of the challenges of PBS is ensuring that the strategies are consistently applied across all environments where the individual spends time. This requires effective communication and collaboration between everyone involved in the individual’s care.

Adapting to Changing Needs:
As the individual grows and their circumstances change, the PBS plan must be adapted to continue meeting their needs effectively. This requires ongoing assessment and flexibility from all parties involved.

Training and Support for Families and Carers:

Families and carers play a critical role in the success of PBS, but they often need training and support to implement the strategies effectively. Providing this support is essential to ensuring the long-term success of the PBS plan.

“Positive Behaviour Support is not just about managing behaviour; it’s about empowering individuals to lead fulfilling lives.” – Affective Care

 

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FAQ

PBS focuses on understanding the underlying causes of challenging behaviours and addressing them through positive, proactive strategies. Unlike traditional methods that may rely on punishment, PBS emphasises positive reinforcement and improving the individual's quality of life. The focus, unlike other behavioural interventions which are 1:1, is on a holisitc approach to behaviour, ensuring that responses to behaviour are consistent across all environments, with all members of the client's care team members

PBS is beneficial for individuals of all ages who exhibit challenging behaviours, including those with developmental disabilities, mental health conditions, or behavioural disorders. It is particularly effective for individuals who have not responded well to traditional behavioural interventions.

The timeframe for seeing results from a PBS plan can vary depending on the individual and the complexity of their needs. However, many individuals and families start to notice positive changes within a few months of consistent implementation.

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Jessica Boumelhem

Jessica Boumelhem

Advanced Behaviour Support Practitioner | PBS Manager

NDIS-aligned | Systems-aware | Values-led

Jessica supports individuals and teams through:

Jessica brings over two decades of experience as an educator and a strong foundation in psychology to her role as an Advanced Behaviour Support Practitioner. As PBS Team Manager, she leads with clarity and accountability, ensuring practice aligns with both NDIS standards and ethical, person-centred care.

Her approach is holistic and collaborative, taking into account sensory, environmental, emotional, and relational factors that influence behaviour. Jessica works closely with individuals, families, and support teams to ensure behaviour support plans reflect personal values, lived experience, and real-world contexts.

Jessica’s leadership supports consistency, quality, and confidence across multidisciplinary teams. Her work ensures behaviour support is not just compliant, but compassionate, practical, and genuinely empowering.

Chady Aoun

Chady Aoun

Senior Psychologist and Behaviour Support Practitioner

Multidisciplinary | Assessment-driven | Governance-focused

Chady supports individuals through:

Chady is a highly experienced psychologist whose work spans both public and private sectors. At Affective Care, he delivers integrated behavioural and psychological services, supporting clients of all ages through assessment, therapy, and tailored intervention.

Known for his leadership within multidisciplinary teams, Chady brings structure, insight, and consistency to complex presentations. His expertise includes early intervention, rehabilitation, and complex case management, with a strong commitment to clinical governance and quality care.

Chady’s work is grounded in evidence-based practice and collaborative problem-solving. He supports individuals, families, and teams to navigate complexity with clarity, ensuring care remains ethical, coordinated, and effective.

Miray El-Hachem

Miray El-Hachem

Positive Behaviour Therapist & Registered Counsellor (ACA Level 2)

Holistic | Education-informed | Adolescent-focused

Miray supports individuals through:

Miray brings over 20 years of experience in education into her clinical work as a Positive Behaviour Therapist and Registered Counsellor. Her practice integrates behavioural science with a deep understanding of human development, particularly during adolescence.

She takes a holistic approach, blending structure with empathy to support individuals through behavioural challenges. Miray’s work is grounded in understanding the whole person—their environment, relationships, and emotional world.

Through compassion and insight, Miray supports individuals to develop self-awareness, regulation, and confidence. Her practice reflects a balance of science and humanity, creating space for growth that feels both supported and respectful.

Anabell Beattie-Bowers

Anabell Beattie-Bowers

Registered Psychologist

Relational | Empowerment-focused | Trauma-aware

Anabelle supports children and adults through:

Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.

Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.

Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.

Brandon Boumelhem

Brandon Boumelhem

Occupational Therapist

Functional independence | Strengths-based | NDIS-focused

Brandon supports individuals through:

Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.

His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.

Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.

Natalie Soto

Natalie Soto

Registered Psychologist | PBS

Bilingual | Assessment-focused | Person-centred

Natalie supports children and adults through:

Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.

She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.

Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.

Edric Limbo

Edric Limbo

Speech-Language Pathologist

Rehabilitation-focused | Goal-driven | Community-oriented

Edric supports individuals through:

Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.

His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.

Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.

Heather Pinel

Heather Pinel

Positive Behaviour Support Practitioner & Registered Counsellor

Trauma-informed | Neuroscience-integrated | Relational

Heather supports individuals through:

Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.

Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.

Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.

Charbel Azzi

Charbel Azzi

Speech-Language Pathologist

Communication | Connection | Technology-enhanced

Charbel supports children and adults through:

Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.

Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.

Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.

Nisreen El-Saidi

Nisreen El-Saidi

Positive Behaviour Support Practitioner

Grace Boutros

Grace Boutros

Positive Behaviour Support Practitioner

Shayma Sadek

Shayma Sadek

Positive Behaviour Support Practitioner

Ali Bazzi

Ali Bazzi

Positive Behaviour Support Practitioner

Areeba Chaudhry

Areeba Chaudhry

Casual Allied Health Assistant

Joana Suh

Joana Suh

Paediatric Occupational Therapist

Neurodiversity-affirming | Strengths-based | Mental health-focused

Joana supports children, adolescents, and adults through:

Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.

Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.

Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.

Rita Dagher

Rita Dagher

Psychologist | Managing Director – Affective Care & Affective Health Services

Humanistic | Systems-led | Clinically grounded

Rita supports individuals, families, and communities through:

Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.

With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.

Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.