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Behaviour Support plan under the NDIS

Understanding what a Behaviour Support Plan under the NDIS is can feel confusing at first, especially when terms like behaviours of concernrestrictive practices, and NDIS behaviour support practitioner start appearing in meetings or reports.

A Behaviour Support Plan NDIS is a structured, person-centred plan developed by a qualified practitioner.

It aims to understand the reasons behind behaviour, reduce behaviours of concern, and improve quality of life through evidence-based strategies.

It focuses on dignity, safety, skill development, and practical supports that help the person participate more fully in everyday life.  

The NDIS and NDIS Commission both describe behaviour support in these terms, with an emphasis on individual needs, collaboration, and reducing restrictive practices over time.  

In this guide, you will learn what a Behaviour Support Plan under the NDIS includes, who develops it, and how Positive Behaviour Support works.

It also explains how funding may apply, what restrictive practices mean, and what rights participants and families have throughout the process.

 

Introduction of Behaviour Support Plan under the NDIS

 

What is a Behaviour Support Plan Under the NDIS?

A Behaviour Support Plan under the NDIS is a structured, written document that outlines evidence-based strategies to reduce behaviours of concern.

Moreover, it also supports a person to develop safer, more effective ways of communicating, coping, and participating in everyday life.

An NDIS Behaviour Support Plan is developed to meet the individual’s needs, respect their dignity, and improve their quality of life. These are core principles reflected in current NDIS and NDIS Commission guidance.  

It is developed by a qualified NDIS behaviour support practitioner and tailored to the person’s strengths, needs, preferences, and goals.  

A good Positive Behaviour Support Planning is person-centred, evidence-informed, and developed in consultation with the participant and the people who support them.  

Behaviour Support Plan Under NDIS 

  • Person-centred, placing the person’s rights, preferences, and goals at the centre
  • Based on assessment and evidence, including a Functional Behaviour Assessment where needed
  • Focused on improving quality of life, not simply managing behaviour
  • Designed to reduce and, where possible, eliminate restrictive practices over time  

 

Rather than focusing solely on stopping behaviour, a Positive Behaviour Support Plan works to understand why the behaviour occurs in the first place.  

The NDIS Commission describes positive behaviour support as focusing on the reasons behind behaviour, meeting the person’s needs, teaching new skills, making environmental changes, and guiding the support team.  

Behaviours of concern may be linked to unmet needs, communication difficulties, sensory sensitivities, trauma, stress, or environmental factors.  

Furthermore, by identifying patterns and triggers early, a Behaviour Support Plan under the NDIS can include proactive strategies that reduce distress before it escalates. 

A BSP may include preventative supports, skill-building strategies, and clear guidance for carers, families, and support workers.  

It can also promote more consistent responses across home, school, work, and community settings, helping the person feel more understood, supported, and safe. 

The goal of a Behaviour Support Plan NDIS is to support wellbeing, independence, daily participation, and the person’s dignity and rights.

Learn more about Positive Behaviour Therapy under the NDIS and how it supports safer, more meaningful daily outcomes for people living with disability.

 

Why does someone need a Behaviour Support Plan

 

Why Does Someone Need a Behaviour Support Plan?

Behaviour Support Plan under the NDIS is recommended when a person displays behaviours of concern that affect their safety, wellbeing, relationships, or ability to participate in everyday life.  

Moreover, an NDIS Behaviour Support Plan helps identify the reasons behind behaviour and provides practical, person-centred strategies to improve safety, stability, and quality of life. 

Behaviours of concern may include behaviours that cause harm to the person or others, damage property, or limit access to school, work, or community settings.

They can also significantly affect learning, independence, and everyday participation.

These behaviours are not simply viewed as “bad behaviour” or intentional misconduct.

In many cases, they are a form of communication linked to unmet needs, emotional distress, sensory sensitivities, trauma, or difficulty expressing thoughts and feelings. 

Who Needs a Behaviour Support Plan? 

Positive Behaviour Support Plan may be appropriate when: 

  • Behaviours are frequent, intense, or escalating
  • There are risks to personal or community safety
  • Restrictive practices are being considered or already used
  • Families, carers, or support workers need consistent guidance
  • The person’s wellbeing or ability to participate in daily life is being affected
  • The goal is to improve stability, independence, and long-term outcomes  

 

Under the NDIS, a Behaviour Support Plan becomes especially important when restrictive practices are involved.  

In these situations, the plan provides a structured framework for oversight, accountability, and a clear pathway to reduce and, where possible, eliminate restrictive interventions over time. 

Importantly, a Behaviour Support Plan under the NDIS is not about control or punishment.

It is about protecting participant rights, increasing understanding, and improving wellbeing through practical, evidence-informed support.  

By identifying triggers, reducing distress, and building useful skills, the plan can help the person experience greater confidence, safety, and inclusion across home, school, work, and community settings. 

At its core, a Behaviour Support Plan NDIS exists to promote dignity, safety, and long-term positive outcomes for people living with disabilities.

Moreover, explore how Positive Behaviour Support benefits NDIS participants to see how person-centred strategies can improve quality of life and reduce behaviours of concern.

 

Who develops a behaviour Support Plan

 

Who Develops a Behaviour Support Plan?

Under the NDIS framework, a Behaviour Support Plan under the NDIS must be developed by an NDIS behaviour support practitioner who is considered suitable by the NDIS Quality and Safeguards Commission.

Hence, this helps ensure the plan is evidence-based, participant-centred, and aligned with national standards for reducing and eliminating restrictive practices.

An NDIS behaviour support practitioner is responsible for understanding the reasons behind behaviours of concern and developing strategies that improve safety, participation, and quality of life.

In most cases, this involves completing a Functional Behaviour Assessment (FBA) before preparing a comprehensive Positive Behaviour Support Plan.

A Functional Behaviour Assessment helps identify:

  • The purpose of the behaviour
  • Triggers and environmental factors
  • Behaviour patterns over time
  • Communication needs and skill gaps
  • Strengths, supports, and protective factors

 

This assessment may involve observation, interviews, data collection, and input from people who know the participant well.

Gathering information from different sources helps make sure the Behaviour Support Plan NDIS is tailored to the person’s daily life, goals, and support needs.

Importantly, a Behaviour Support Plan is not developed in isolation.

It should be created in partnership with the participant and, where appropriate, their family, carers, guardians, support workers, teachers, or other allied health professionals.

Furthermore, this collaborative approach helps ensure the plan reflects the participant’s goals, preferences, routines, communication style, and rights.

Family members and support workers may also help by sharing insights into triggers, supporting consistent strategies, and monitoring progress.

If restrictive practices are included, they must be properly documented, authorised under relevant state or territory requirements, and supported by a clear reduction and elimination strategy.

This helps protect dignity, safety, and human rights.

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What is included in a Behaviour Support Plan

 

What is Included in a Behaviour Support Plan?

Behaviour Support Plan under the NDIS is a structured and detailed document that outlines practical, evidence-informed strategies to reduce behaviours of concern and improve a participant’s quality of life.  

Behaviour Support Plan NDIS is tailored to the individual and usually developed using findings from a Functional Behaviour Assessment. 

While every Positive Behaviour Support Plan is personalised, most plans include several core components.

These components help guide families, carers, support workers, and other professionals in providing safe, consistent, and person-centred support.

Participant Profile: Strengths, Preferences, and Goals

Behaviour Support Plan usually begins with a clear picture of the participant as a whole person, not just the behaviours they may be experiencing.

This helps ensure the Behaviour Support Plan under the NDIS is participant-centred and aligned with the person’s goals, dignity, and rights.

It may include: 

  • Personal strengths, interests, and abilities
  • Communication style and preferences
  • Cultural considerations and family context
  • Short-term and long-term goals under the NDIS plan
  • Everyday routines, environments, and support needs  

Behaviours of Concern and Triggers

Understanding the “why” behind behaviour is central to a Positive Behaviour Support Plan

This part of the Behaviour Support Plan NDIS helps support teams better understand patterns and respond in ways that reduce distress. 

It may include: 

  • A description of the behaviours of concern
  • Frequency, intensity, and patterns over time
  • Identified triggers, such as sensory overload or changes in routine
  • Environmental, emotional, or social factors influencing behaviour
  • Early warning signs that distress may be building  

Preventative Behaviour Support Strategies

A key goal of a Behaviour Support Plan is to prevent distress before it escalates.

Preventative strategies are proactive supports designed to reduce triggers and create safer, more predictable environments. These may include: 

  • Environmental adjustments
  • Structured routines and visual supports
  • Clear and consistent communication strategies
  • Proactive planning to reduce known stressors
  • Sensory supports or calming strategies  

Skill-Building Supports

By strengthening skills, the Behaviour Support Plan under the NDIS helps reduce the need for reactive responses and supports long-term positive outcomes.  

comprehensive Behaviour Support Plan should not only reduce distress but also build skills that support greater independence over time.

Skill-building supports may include: 

  • Emotional regulation skills
  • Alternative communication methods
  • Social skills development
  • Problem-solving and coping strategies
  • Building confidence in daily routines and transitions  

Response Strategies

When distress does occur, a Behaviour Support Plan NDIS should provide clear guidance on how carers, families, and support workers can respond safely and consistently.  

If restrictive practices are used, they must be clearly documented and supported by a reduction and elimination strategy. 

It may include: 

  • Safe and consistent response strategies
  • De-escalation techniques
  • Guidance for maintaining dignity during incidents
  • Steps for protecting the participant and others
  • Clear instructions for when additional support may be needed  

Monitoring and Review Plan

Behaviour Support Plan should evolve as the participant’s needs, goals, and circumstances change.

That is why monitoring and review are essential parts of the plan. It may include: 

  • Data collection methods
  • Measurable goals and progress indicators
  • Review timeframes
  • Updates based on changing needs or environments
  • A plan for reducing restrictive practices over time  

 

Regular review helps ensure the Behaviour Support Plan under the NDIS remains relevant, practical, and effective. 

A well-developed Behaviour Support Plan NDIS does more than describe behaviour.

It provides a clear, person-centred framework for understanding the individual, reducing distress, building skills, and supporting safer, more meaningful participation in everyday life.

 

Interim vs Comprehensive BSP

 

Interim vs Comprehensive Behaviour Support Plans

Under the NDIS framework, there are two main types of Behaviour Support Plan NDIS documents: an Interim Behaviour Support Plan and a Comprehensive Behaviour Support Plan.  

Both forms of NDIS behaviour support aim to improve safety, reduce behaviours of concern, and support a person’s wellbeing, but they differ in purpose, level of detail, and timeframe. 

An Interim Behaviour Support Plan is usually developed when immediate strategies are needed, especially where restrictive practices are already in place or urgent safety concerns need to be managed.  

A Comprehensive Behaviour Support Plan is developed after a full Functional Behaviour Assessment.

It provides longer-term, person-centred strategies focused on prevention, skill development, and quality of life.

Comparison Between Interim Behaviour Support Plan Vs Comprehensive Behaviour Support Plan

Feature 

Interim Behaviour Support Plan 

Comprehensive Behaviour Support Plan 

Timeframe 

Short-term 

Long-term 

Purpose 

Focused on immediate safety and stabilisation 

Focused on sustainable behaviour change and skill development 

Assessment Level 

Developed quickly, often before full assessment 

Based on a full Functional Behaviour Assessment 

Detail Level 

Brief and targeted 

Detailed and holistic 

Strategies Included 

Temporary or immediate response strategies 

Preventative supports, environmental changes, and skill-building strategies 

Restrictive Practices 

May document existing restrictive practices 

Includes clear reduction and elimination strategies 

Review Process 

Updated once full assessment is complete 

Ongoing monitoring and regular review 

An Interim Behaviour Support Plan acts as an important safeguard during urgent situations.

It gives carers, support workers, and providers clear guidance on how to respond safely while further assessment takes place.  

In a Behaviour Support Plan under the NDIS, this short-term approach helps maintain safety and consistency while a broader understanding of the person’s needs is being developed. 

Comprehensive Behaviour Support Plan provides a more detailed and structured pathway toward long-term positive outcomes.  

It looks beyond immediate risk and focuses on understanding triggers, reducing distress, building skills, and supporting greater independence over time.  

This type of Positive Behaviour Support Plan is designed to improve quality of life while reducing reliance on reactive responses. 

Both types of Behaviour Support Plan NDIS documents must align with NDIS Commission requirements and follow the principles of dignity, rights, and least restrictive practice 

Whether the plan is interim or comprehensive, the goal is always to provide safe, person-centred support that respects the individual and promotes long-term wellbeing.

 

What are restrictive practices in Behaviour Support Plan

 

What Are Restrictive Practices in a Behaviour Support Plan?

Restrictive practices are interventions that limit the rights or freedom of movement of a person living with disability.  

Under the NDIS framework, restrictive practices are strictly regulated and can only be used in specific circumstances to prevent harm. 

According to the NDIS Quality and Safeguards Commission, restrictive practices may include: 

  • Physical restraint – holding or restricting a person’s movement
  • Mechanical restraint – using devices to limit movement (e.g. belts, straps)
  • Chemical restraint – using medication primarily to influence behaviour
  • Environmental restraint – restricting access to spaces or items
  • Seclusion – confining a person alone in a space they cannot freely exit 

 

Restrictive practices must never be used for convenience, discipline, or punishment.

They are only permitted when there is a serious risk of harm and when less restrictive alternatives have been considered. 

Authorisation Requirements

Only an NDIS behaviour support practitioner can develop the section of the plan outlining restrictive practices.  

If a restrictive practice is used, it must: 

  • Be clearly documented in a Behaviour Support Plan
  • Be authorised under relevant state or territory legislation
  • Be reported to the NDIS Commission
  • Include a clear strategy for reduction 

NDIS Commission Oversight

The NDIS Quality and Safeguards Commission monitors the use of restrictive practices across Australia.  

Providers must report their use, and the Commission works to ensure practices are lawful, proportionate, and aligned with human rights standards. 

The Goal: Reduction and Elimination 

The core principle of Positive Behaviour Support is that restrictive practices should be reduced and, where possible, eliminated over time.  

Comprehensive Behaviour Support Plans must include proactive strategies and skill development supports to replace restrictive approaches with safer, more empowering alternatives. 

The emphasis is always on dignity, least restrictive practice, and improving quality of life.

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How is a Behaviour Support Plan funded

 

How is a Behaviour Support Plan Funded in the NDIS?

Behaviour Support Plan under the NDIS is generally funded through the Capacity Building Supports budget in an NDIS plan.  

The NDIS explains that Capacity Building funding is intended to help participants build independence and skills to pursue their goals, and unlike Core Supports, it usually cannot be moved between support categories.  

For most participants, behaviour support funding under the NDIS sits within Improved Relationships.

This funding category is designed to support positive behaviour development, stronger everyday participation, and strategies that reduce behaviours of concern 

Official NDIS guidance also states that behaviour support can include specialist positive behaviour supports provided by professionals with specialist skills in positive behaviour support.  

Behaviour Support Plan NDIS may involve funding for a range of related supports, depending on the participant’s needs and the evidence provided. This can include: 

  • Functional Behaviour Assessment
  • Development of a Positive Behaviour Support Plan
  • Training and coaching for carers, families, and support workers
  • Ongoing monitoring and review
  • Strategies aimed at reducing and eliminating restrictive practices over time  

The NDIS behaviour support guideline emphasises that support should meet the person’s needs, respect their dignity, and improve quality of life.

That is why funding is linked to clearly identified functional needs and goals.

Funding Category: Capacity Building – Improved Relationships

The Improved Relationships category is where most behaviour support funding NDIS is placed.  

This category is intended to help participants build skills, improve relationships, reduce distress, and support safer participation in daily life.  

Because it sits under Capacity Building supports, the funding is generally used only for the approved purpose rather than being shifted across unrelated categories.  

This matters because a Behaviour Support Plan under the NDIS is not simply a document.

It is part of a broader support process that may involve assessment, planning, coaching, implementation, monitoring, and review.  

In practice, that means funding may cover both the development of the plan and the professional work needed to help the participant and support team use it effectively. 

Plan Goal Alignment

To access NDIS behaviour support funding, the participant’s NDIS goals should clearly connect to behavioural, emotional, social, or functional support needs.  

The NDIS funds support that are linked to a participant’s disability-related needs and goals, so goal wording can make a real difference in how behaviour support is understood during planning and review discussions.

Examples of goal language that may support a request for a Behaviour Support Plan NDIS include: 

  • “To improve emotional regulation and reduce behaviours that affect my safety and wellbeing.”
  • “To develop positive coping strategies and stronger communication skills.”
  • “To increase independence and participate more safely in daily and community life.”
  • “To reduce behaviours of concern by using structured, person-centred behaviour support.”  

 

Clear, functional goals help planners see the link between behaviour support funding NDIS and practical everyday outcomes such as safety, communication, participation, and independence. 

What Evidence Helps Support Funding?

Funding decisions are usually stronger when there is clear evidence showing how the person’s disability affects everyday functioning and why behaviour support is reasonable and necessary.  

This may include allied health reports, incident patterns, observations from family or support staff, and recommendations from a qualified NDIS behaviour support practitioner or other treating professionals.  

The NDIS also notes in other evidence guidance that functional assessment information can help explain how disability impacts daily life.  

Useful evidence may show: 

  • How the behaviours affect safety, wellbeing, or participation
  • What triggers or patterns have been observed
  • Why a Functional Behaviour Assessment is needed
  • Whether restrictive practices are being considered or used
  • How structured behaviour support could improve quality of life  

Role of Support Coordination

Support coordination NDIS can play a valuable role when a participant needs behaviour support.

A support coordinator may help the participant understand their plan, connect with suitable providers, gather evidence, and prepare for plan reviews.  

Moreover, the NDIS describes support coordinators as helping participants build confidence, understand their plan, connect with supports, and build capacity to implement it more independently.  

In the context of a Behaviour Support Plan under the NDIS, a support coordinator may assist by: 

  • Gathering reports or evidence from allied health professionals
  • Explaining the Capacity Building Supports budget
  • Connecting the participant with an NDIS behaviour support practitioner
  • Checking that proposed services align with NDIS goals
  • Monitoring budget use and identifying when further funding may be needed
  • Preparing for plan reassessments or review meetings  

 

This can be especially helpful when behaviour support needs are complex or when the participant and family are trying to work out how to request the right funding.

Practical Language for Planning Meetings

Participants, families, carers, and support coordinators often find it helpful to use clear, outcome-focused language during planning or reassessment meetings. 

This makes it easier to explain why behaviour support funding NDIS is needed and how it connects to daily life outcomes. 

Examples of practical language include: 

  • “We need structured behaviour support to improve safety and daily functioning.”
  • “A Functional Behaviour Assessment would help identify triggers and preventative strategies.”
  • “We are seeking Improved Relationships NDIS funding for a Behaviour Support Plan.”
  • “The current behaviours are affecting participation, communication, and community access.”
  • “We need support that helps reduce distress and build safer, more effective coping strategies.”

 

Participants rights in BSP under NDIS

 

What Are a Participant’s Rights in Behaviour Support Under the NDIS?

Behaviour Support Plan under the NDIS must always uphold the rights, dignity, and autonomy of the participant. 

Behaviour support is regulated by the NDIS Quality and Safeguards Commission to ensure that supports are ethical, lawful, and person-centred.

Consent

Participants have the right to give informed consent before a Behaviour Support Plan is implemented. 

This means they must understand what strategies are being proposed, why they are recommended, and how they may affect daily life. 

If a participant has a nominee or guardian, consent processes must still prioritise the participant’s voice wherever possible.

Dignity of Risk

The NDIS recognises the principle of dignity of risk. People living with disability have the right to make choices, take reasonable risks, and learn from experience.

 A Behaviour Support Plan should balance safety with independence, not remove opportunities unnecessarily.

Least Restrictive Option

If restrictive practices are involved, they must be the least restrictive option available and only used as a last resort. 

The plan must include clear strategies for reduction and eventual elimination.

Involvement in Decisions

Participants must be actively involved in developing and reviewing their Behaviour Support Plan under the NDIS. 

Their goals, preferences, and cultural considerations should guide all decisions.

Behaviour support should feel collaborative, respectful, and empowering, not imposed or controlling.

 

Real life example, How BSP works

 

Real-Life Example: How a Behaviour Support Plan Works Under the NDIS

Consider an anonymised example of “Alex,” a teenager living with autism who becomes distressed during sudden schedule changes at school. 

When routines shift unexpectedly, Alex may shout, withdraw, or attempt to leave the classroom.

A Functional Behaviour Assessment identified key triggers:

  • Unexpected transitions
  • Sensory overload in noisy environments
  • Difficulty communicating anxiety

 

Behaviour Support Plan under the NDIS was developed with Alex, family members, and school staff.

Implemented supports included:

  • Visual schedules with advance notice of changes
  • A quiet sensory space for regulation
  • Teaching Alex to use a communication card to request breaks
  • Staff training in calm, consistent response strategies

 

Over several months, incidents reduced significantly. Alex began using the break card independently and reported feeling more in control. 

Teachers observed improved classroom participation and reduced distress.

This example shows how a Behaviour Support Plan under the NDIS focuses not just on managing behaviour, but on understanding underlying needs, building skills, and improving overall quality of life.

KEY POINTS

  • Clear guidance from the beginning
  • Person-centred behaviour support
  • Support aligned with NDIS requirements
  • Practical strategies for everyday life

Next steps in Behaviour Support

 

Understanding Your Next Steps in Behaviour Support

Understanding a Behaviour Support Plan under the NDIS can make the process feel clearer, more practical, and less confusing for participants, families, carers, and support teams. 

Behaviour Support Plan NDIS is more than a document. It is a structured, person-centred framework designed to reduce behaviours of concern, improve safety, build skills, and support a better quality of life.

From identifying triggers through a Functional Behaviour Assessment to creating preventative strategies and reducing restrictive practices, each stage of NDIS behaviour support is guided by evidence, collaboration, and respect for participant rights.

The focus is not simply on managing behaviour, but on understanding the person, meeting their needs, and supporting meaningful participation in everyday life. 

The NDIS Commission describes behaviour support as a person-centred approach that should meet the person’s needs, respect dignity, and reduce the use of restrictive practices.

Importantly, participants are not expected to manage behaviour support alone.

A well-developed Positive Behaviour Support approach involves the participant and their support team working together.

This may include family, carers, support workers, and a qualified NDIS behaviour support practitioner.

This collaborative process helps ensure support remains empowering rather than limiting.

The NDIS behaviour support guidance also emphasises dignity, least restrictive practice, and improving quality of life.

With the right guidance and a clear Behaviour Support Plan under the NDIS, behaviour support can become a pathway toward greater confidence, stability, independence, and long-term positive change.

 

Need guidance with a behaviour support plan

 

Need Guidance with a Behaviour Support Plan?

At Affective Care, we provide emotionally-centred Positive Behaviour Support aligned with NDIS requirements and participant rights. 

Our registered behaviour support practitioners work collaboratively with participants, families, and support teams to develop practical, respectful strategies tailored to real life.

If you would like clarity about whether a Behaviour Support Plan is appropriate, or need support implementing one, our team is here to help.

We’re here to walk beside you with care, clarity, and respect.

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FAQ

Yes. A Behaviour Support Plan under the NDIS can be shared (with consent) with schools, workplaces, or community programs to ensure consistent strategies are used across environments and to support safer, more predictable participation.

No. A Behaviour Support Plan complements other supports like psychology, occupational therapy, or speech therapy. It focuses specifically on reducing behaviours of concern and building practical strategies across daily environments.

Timeframes vary depending on complexity. An Interim Behaviour Support Plan may be developed quickly, while a Comprehensive Behaviour Support Plan requires a full Functional Behaviour Assessment and collaboration with support teams.

In some cases, yes. Telehealth may be suitable for assessments, family coaching, or review sessions, depending on the participant’s needs, safety considerations, and practitioner assessment.

The plan should be reviewed and adjusted. Behaviour support is responsive, and strategies may change based on new data, environmental changes, or evolving participant goals. Ongoing monitoring supports this flexibility.

Yes. Training and coaching for families and support workers are often included to ensure strategies are implemented consistently and safely across different settings.

No. Behaviour Support Plans under the NDIS are available for children, adolescents, and adults who experience behaviours of concern that impact safety, wellbeing, or participation.

Yes. Participants have choice and control under the NDIS and can change providers in line with their service agreement if they feel the support is not the right fit.

Yes. A person-centred plan should reflect cultural background, communication preferences, family dynamics, and community values to ensure supports are respectful and appropriate.

Not directly. Behaviour support is funded separately under Capacity Building –Improved Relationships and does not automatically reduce other funding categories in a participant’s plan.

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NDIS-aligned | Systems-aware | Values-led

Jessica supports individuals and teams through:

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Miray brings over 20 years of experience in education into her clinical work as a Positive Behaviour Therapist and Registered Counsellor. Her practice integrates behavioural science with a deep understanding of human development, particularly during adolescence.

She takes a holistic approach, blending structure with empathy to support individuals through behavioural challenges. Miray’s work is grounded in understanding the whole person—their environment, relationships, and emotional world.

Through compassion and insight, Miray supports individuals to develop self-awareness, regulation, and confidence. Her practice reflects a balance of science and humanity, creating space for growth that feels both supported and respectful.

Anabell Beattie-Bowers

Anabell Beattie-Bowers

Registered Psychologist

Relational | Empowerment-focused | Trauma-aware

Anabelle supports children and adults through:

Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.

Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.

Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.

Brandon Boumelhem

Brandon Boumelhem

Occupational Therapist

Functional independence | Strengths-based | NDIS-focused

Brandon supports individuals through:

Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.

His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.

Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.

Natalie Soto

Natalie Soto

Registered Psychologist | PBS

Bilingual | Assessment-focused | Person-centred

Natalie supports children and adults through:

Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.

She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.

Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.

Edric Limbo

Edric Limbo

Speech-Language Pathologist

Rehabilitation-focused | Goal-driven | Community-oriented

Edric supports individuals through:

Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.

His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.

Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.

Heather Pinel

Heather Pinel

Positive Behaviour Support Practitioner & Registered Counsellor

Trauma-informed | Neuroscience-integrated | Relational

Heather supports individuals through:

Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.

Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.

Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.

Charbel Azzi

Charbel Azzi

Speech-Language Pathologist

Communication | Connection | Technology-enhanced

Charbel supports children and adults through:

Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.

Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.

Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.

Nisreen El-Saidi

Nisreen El-Saidi

Positive Behaviour Support Practitioner

Grace Boutros

Grace Boutros

Positive Behaviour Support Practitioner

Shayma Sadek

Shayma Sadek

Positive Behaviour Support Practitioner

Ali Bazzi

Ali Bazzi

Positive Behaviour Support Practitioner

Areeba Chaudhry

Areeba Chaudhry

Casual Allied Health Assistant

Joana Suh

Joana Suh

Paediatric Occupational Therapist

Neurodiversity-affirming | Strengths-based | Mental health-focused

Joana supports children, adolescents, and adults through:

Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.

Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.

Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.

Rita Dagher

Rita Dagher

Psychologist | Managing Director – Affective Care & Affective Health Services

Humanistic | Systems-led | Clinically grounded

Rita supports individuals, families, and communities through:

Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.

With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.

Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.