Empower Lives with Heart
Empower Lives with Heart
NDIS registered
Hospital to home
15 min
Free intro call
No paperwork to start
Discharge shouldn’t stall waiting for supports. We start planning the day you call.
Coordination, care, high intensity supports, therapy and housing under one roof — fewer handoffs, fewer gaps.
Leaving hospital is emotional, not just logistical — our psychology-led team plans for both.
We work directly with discharge planners and social workers, in the language wards use.
Hospitals need beds; families need certainty; participants need a life to come home to. Founded by a registered psychologist, Affective Care plans discharges around all three — with the person’s wellbeing leading every decision.
We assess quickly — needs, risks, home suitability and what the treating team advises.
We build the discharge package — supports, equipment, housing and therapy — with the discharge planner, family and NDIA.
We’re there on day one and after — adjusting supports as real life at home shows what’s working and what needs to change.
Whether you’re leaving a rehab unit, a mental health admission or an acute ward, discharge support is shaped around what happens next for you — not just what happened in hospital.
Structured transitions from brain injury units — supports, therapy and routines rebuilt for life after rehab.
Home setup, equipment and personal care rosters — including high intensity supports — ready before you leave the ward.
Medically ready but stuck in hospital waiting on supports? That’s exactly the delay we exist to break.
NDIS registered provider — audited against the NDIS Practice Standards, including high intensity supports.
Registered for Assist-Life Stage/Transition, Support Coordination, Daily Tasks/Shared Living and more.
Experienced with Sydney hospital discharge teams and social workers (verify referral relationships).
Multilingual, culturally inclusive team — English, Arabic and Mandarin.
One provider, the whole discharge package — organised in parallel, not one piece at a time, so nothing holds up the day you leave.
Support coordination — including Specialist Level 3 for complex, high-risk discharges — driving the whole transition.
Short and medium term accommodation (STA/MTA) when home isn’t ready, and SIL options for the long term.
Personal care through to high intensity supports — tube feeding, wound care, catheter management — up to 24/7.
Psychology, OT, speech pathology and behaviour support picking up where the inpatient program left off.
Assistive technology, equipment and home modification coordination — arranged before discharge, not after.
Clear communication with family and carers throughout — you’ll always know what’s organised and what’s next.
These are hospitals we commonly work with — we support NDIS discharges from any public or private hospital in our regions.
Nobody should stay in hospital because supports weren’t ready — and nobody should go home to an unsafe gap. Our commitment: honest timelines, relentless follow-through, and a person at the centre of every decision, not a bed number.
Discharge isn’t one-size-fits-all. We build the option that’s actually safe:
Call from the ward, the waiting room, or home — we take it from there.
The earlier we’re in, the smoother it goes. We’ll assess needs and liaise with the hospital team same-week.
Supports, housing, equipment and therapy organised in parallel — honest timelines shared with everyone.
Supports start on discharge day — then we review in the first weeks and adjust as home life settles in.
We know a delayed discharge costs everyone — the patient most of all. Send the referral and we’ll respond within one business day with what we can mobilise and honest timeframes for the rest.
We accept complex, high intensity and psychosocial discharges, including participants without safe housing.
NDIS-registered across the support types discharges actually need — coordination, daily personal activities, high intensity, accommodation and therapeutic supports — with one contact point for your whole referral.
You don’t have to organise a discharge alone. Call us — we’ll explain what can be arranged, work alongside the The Hills Private team, and keep you and your family informed at every step.
The best discharges are planned early. One call today means supports, housing and therapy ready when the ward says you’re ready.
Rapid response — call today
We plan your exit from hospital so everything is ready on day one: supports, equipment, therapy and a safe place to go. We work alongside the hospital’s discharge planner and social worker, map your NDIS funding, and organise the pieces in parallel so nothing holds up your discharge.
Commonly: Westmead, Liverpool, Sydney Southwest Private, Royal Rehabilitation Centre (Ryde), St John of God Burwood, The Hills Private, Brisbane Waters Private (Woy Woy) and Hunter Brain Injury Service (Newcastle) — and we support NDIS discharges from any hospital in our regions. We’re independent of all hospitals listed.
We start planning the day you call and can often mobilise care workers and coordination within days. Honest caveat: some elements — NDIA plan changes, equipment orders, housing — have their own approval timeframes. We move everything we control fast and give you straight answers on the rest.
That’s one of the most common reasons discharges stall — and something we specifically solve. Short Term or Medium Term Accommodation (STA/MTA) can bridge the gap while home is modified or a longer-term option like Supported Independent Living is arranged.
Yes. Hospital stays are often when disability support needs first become clear. We help you and your family understand NDIS access, gather the evidence the application needs, and work with the hospital team — so the process starts from the bed, not after you’re home.
Yes — we’re registered for high intensity daily personal activities (tube feeding, wound care, catheter management and more) and provide Specialist Support Coordination (Level 3) for high-risk transitions, including psychosocial discharges after mental health admissions.
Your NDIS plan — different pieces draw on different budgets: Core funding for daily care, Capacity Building for coordination and therapy, and dedicated STA/MTA funding for interim accommodation. We’ll map your plan and tell you exactly what’s covered before anything starts.
Ongoing psychosocial supports and therapy are exactly what we set up — and please know discharge support isn’t a crisis service. If you’re in crisis or at immediate risk, call 000, or Lifeline on 13 11 14 (24/7). For everything else, call us on 1300 615 193.
Understanding the NDIS can feel like learning a new language, especially when you encounter terms like NDIS Improved Daily Living, CB Daily Activity supports, or NDIS capacity building. Many people hear “Improved Daily Living” and assume it simply means getting day-to-day support. In reality, its purpose is completely different. NDIS Improved Daily Living sits within Capacity Building […]
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Navigating the NDIS can be confusing, especially when it comes to Core Supports and what Assistance with Daily Life actually covers. Many people living with disability tell us this part of their plan feels familiar, but the rules, flexibility, and real-life examples often aren’t explained clearly. NDIS Assistance with Daily Life is the Core Supports category that […]
......Discharge is the beginning, not the end. Our Support Coordination keeps your plan working long after you’re home, Supported Independent Living offers a permanent housing path, and our psychology, OT and speech teams continue the therapy your recovery started — see our Discharge guide for the full picture.
NDIS Hospital Discharge Support — Refer or Enquire
Advanced Behaviour Support Practitioner | PBS Manager
NDIS-aligned | Systems-aware | Values-led
Jessica supports individuals and teams through:
Jessica brings over two decades of experience as an educator and a strong foundation in psychology to her role as an Advanced Behaviour Support Practitioner. As PBS Team Manager, she leads with clarity and accountability, ensuring practice aligns with both NDIS standards and ethical, person-centred care.
Her approach is holistic and collaborative, taking into account sensory, environmental, emotional, and relational factors that influence behaviour. Jessica works closely with individuals, families, and support teams to ensure behaviour support plans reflect personal values, lived experience, and real-world contexts.
Jessica’s leadership supports consistency, quality, and confidence across multidisciplinary teams. Her work ensures behaviour support is not just compliant, but compassionate, practical, and genuinely empowering.
Senior Psychologist and Behaviour Support Practitioner
Multidisciplinary | Assessment-driven | Governance-focused
Chady supports individuals through:
Chady is a highly experienced psychologist whose work spans both public and private sectors. At Affective Care, he delivers integrated behavioural and psychological services, supporting clients of all ages through assessment, therapy, and tailored intervention.
Known for his leadership within multidisciplinary teams, Chady brings structure, insight, and consistency to complex presentations. His expertise includes early intervention, rehabilitation, and complex case management, with a strong commitment to clinical governance and quality care.
Chady’s work is grounded in evidence-based practice and collaborative problem-solving. He supports individuals, families, and teams to navigate complexity with clarity, ensuring care remains ethical, coordinated, and effective.
Positive Behaviour Therapist & Registered Counsellor (ACA Level 2)
Holistic | Education-informed | Adolescent-focused
Miray supports individuals through:
Miray brings over 20 years of experience in education into her clinical work as a Positive Behaviour Therapist and Registered Counsellor. Her practice integrates behavioural science with a deep understanding of human development, particularly during adolescence.
She takes a holistic approach, blending structure with empathy to support individuals through behavioural challenges. Miray’s work is grounded in understanding the whole person—their environment, relationships, and emotional world.
Through compassion and insight, Miray supports individuals to develop self-awareness, regulation, and confidence. Her practice reflects a balance of science and humanity, creating space for growth that feels both supported and respectful.
Registered Psychologist
Relational | Empowerment-focused | Trauma-aware
Anabelle supports children and adults through:
Anabelle works alongside individuals with warmth, curiosity, and a deep respect for each person’s inner world. As a psychologist, she supports both children and adults to strengthen emotional awareness, build resilience, and develop healthier relationships with themselves and others.
Her therapeutic style is tailored and responsive, integrating approaches such as CBT, DBT, and Circle of Security to meet the unique needs of each client. Anabelle places strong emphasis on empowerment—helping people understand their patterns, reconnect with their values, and develop tools that support lasting change.
Anabelle’s work is grounded in safety, collaboration, and trust. She believes therapy is not about fixing people, but about creating space for insight, growth, and meaningful connection—supporting individuals to move forward with greater confidence and emotional clarity.
Occupational Therapist
Functional independence | Strengths-based | NDIS-focused
Brandon supports individuals through:
Brandon’s work centres on helping people build skills that translate into real, everyday independence. As an Occupational Therapist, he partners with individuals, families, and carers to identify what matters most in daily life and then builds practical pathways toward those goals.
His approach is client-centred and evidence-based, grounded in collaboration and respect for each person’s strengths, environment, and pace. Brandon understands that meaningful outcomes are rarely achieved in isolation, so he works closely with support networks to ensure strategies are realistic, sustainable, and supportive of long-term participation.
Through the NDIS, Brandon supports people to increase autonomy, confidence, and engagement in daily routines. His work is guided by a belief that independence is not about doing everything alone—it’s about having the right supports, skills, and systems in place to live with choice and dignity.
Registered Psychologist | PBS
Bilingual | Assessment-focused | Person-centred
Natalie supports children and adults through:
Natalie is a bilingual psychologist (English/Spanish) with extensive experience supporting individuals across the lifespan. Her work spans assessment and therapy, with a particular interest in forensic psychology and complex presentations.
She combines evidence-based practice with creativity and flexibility, tailoring interventions to each person’s needs, culture, and goals. Natalie’s approach is grounded in collaboration, ensuring clients feel understood, supported, and actively involved in their care.
Through thoughtful assessment and therapeutic intervention, Natalie supports individuals to build insight, resilience, and meaningful change.
Speech-Language Pathologist
Rehabilitation-focused | Goal-driven | Community-oriented
Edric supports individuals through:
Edric’s practice is centred on helping people reconnect—both with their communication and with their communities. Working with adults and children, he has a strong interest in stroke rehabilitation and supporting individuals through the process of rebuilding communication skills.
His approach is practical and goal-focused, ensuring therapy remains relevant to everyday life. Edric collaborates closely with clients and families to identify meaningful outcomes and develop strategies that support confidence, participation, and independence.
Edric finds deep fulfilment in witnessing people regain their voice and reconnect with others. His work is guided by respect, patience, and a belief in each person’s capacity for recovery and growth.
Positive Behaviour Support Practitioner & Registered Counsellor
Trauma-informed | Neuroscience-integrated | Relational
Heather supports individuals through:
Heather is an accomplished Behaviour Support Practitioner with over 20 years of experience supporting children and families. Her work integrates neuroscience, psychological theory, and trauma-informed practice to address complex presentations including attachment trauma, neurodevelopmental differences, and psychosocial disability.
Heather’s approach is collaborative and whole-person focused, ensuring behaviour support plans reflect both evidence and lived experience. She works closely with families and support networks to build strategies that enhance emotional wellbeing, safety, and functional independence.
Her commitment to holistic care ensures individuals receive support that honours identity, relationships, and long-term quality of life.
Speech-Language Pathologist
Communication | Connection | Technology-enhanced
Charbel supports children and adults through:
Charbel’s work is driven by a passion for helping people connect more fully with the world around them. As a Speech-Language Pathologist, he supports both paediatric and adult clients to strengthen communication, social interaction, and participation in daily life.
Since 2022, Charbel has worked across diverse settings, tailoring therapy to each person’s goals, strengths, and communication style. He has a particular interest in integrating technology into therapy, using innovative tools to enhance engagement and outcomes.
Charbel brings curiosity and creativity into his practice, believing communication is not just about words, but about connection, confidence, and belonging. His approach supports individuals to express themselves more clearly and engage meaningfully with others across home, school, work, and community environments.
Positive Behaviour Support Practitioner
Positive Behaviour Support Practitioner
Positive Behaviour Support Practitioner
Positive Behaviour Support Practitioner
Casual Allied Health Assistant
Paediatric Occupational Therapist
Neurodiversity-affirming | Strengths-based | Mental health-focused
Joana supports children, adolescents, and adults through:
Joana is a Senior Occupational Therapist with a strong commitment to neurodiversity-affirming practice. She works with children, adolescents, and adults experiencing complex emotional and behavioural needs, including bipolar affective disorder and other mental health conditions.
Her experience spans a range of developmental and neurodevelopmental presentations, including autism, ADHD, and Down syndrome. Joana’s clinical focus includes building fine motor, cognitive, sensory, and emotional regulation skills to support participation in everyday life.
Joana is particularly passionate about peer-mediated, client-centred, and strengths-based approaches. Her work supports individuals of all ages to increase social inclusion, functional independence, and overall quality of life.
Psychologist | Managing Director – Affective Care & Affective Health Services
Humanistic | Systems-led | Clinically grounded
Rita supports individuals, families, and communities through:
Rita works at the intersection of psychology, leadership, and purpose-driven care. As a psychologist and Managing Director, she brings both clinical depth and strategic clarity to every layer of service delivery at Affective Care and Affective Health Services. Her work is grounded in the belief that systems should adapt to people—not the other way around.
With a strong clinical foundation and a humanistic leadership style, Rita ensures that psychological therapy, allied health, and in-home supports remain emotionally intelligent, ethical, and genuinely person-centred. She leads teams with integrity, cultivating cultures of safety, reflection, and excellence so that practitioners can deliver their best work and clients can experience care that feels respectful and empowering.
Rita’s approach bridges therapeutic insight with organisational vision. She understands that sustainable outcomes require both skilled clinicians and well-designed systems. Through thoughtful leadership and clinical oversight, she supports services that respond to complexity with compassion, accountability, and innovation—creating meaningful, long-term impact for individuals, families, and the broader community.
